Firefox supportforum

Firefox crashed and when it did all my history was gone. All of it. For months if not years. I need to get the history from about the last month back. I am not asking for community people to answer as I already checked that and there is no accountability, clarity, ability to confirm etc. etc. etc. I am asking the engineers at Mozilla to please give me the method that will surely work and is user friendly. I am willing to pay a small fee if necessary.

I have used Pocket, and found it useful, but am infuriated by one issue. If I don't click on a particular selection, I cannot get back to it on Pocket. Why is this? Why can't I get back to the display of Pocket articles when I choose not to follow a particular avenue? This really gets my goat.

Hi

We recently implemented CatoCloud to update our company's security measures. However, we've encountered an issue where Firefox updates are not possible on PCs configured with CatoCloud. The suspected cause is the TLS Inspection feature. Currently, we've allowed an exception for the entire mozilla.org domain in the TLS Inspection settings to enable Firefox updates.

However, we are concerned that exempting the entire mozilla.org domain might be too broad. We would like to know the specific domains or IP addresses that require exception settings to ensure appropriate configuration. Could you provide guidance on the necessary exception settings for domains or IP addresses related to Firefox updates?

regards,

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

I have web page that I am printing using different browsers. I have html elements that I have positioned relative and top for each printing page. so that they appear on specific location of print pages.

The positioned elements are just fine in chrome and safari. However in firefox the positioned element is displaying on first page and on second page it is getting hidden (need to add z-index value to show). From third page it is dragging whole content down upto the top position given to element.

Do we have any alternative workaround to position relative elements and top, This is the only issue with firefox.

Thanks.

Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

I had Wavve.co app installed on my laptop. Was using it but started to have problems (ie, the app slowing and then not working at all). Firefox showed me a message that said something to the effect that this page was slowing down the browser, did I want to "Stop Page"?

So I clicked "Stop Page", but now even after doing a reset to a date PRIOR to installing the app, I still cannot access the app on this laptop. Will I now need to switch to another browser to continue working with Wavve? Is there ANY way to UNDO that action? Suggestions?

Thanks in advance for your help.

I want the tab button to stop navigating any web page. Im tired of the alt tab shortcut moving my focus around and forcing me to completely refresh a page just to interact with it again.

Please do not tell me to use about:config browser.toolbars.keyboard_navigation. It doesnt work because its not what im looking for. I want to disable the tab key in my browser. Period. 100% gone. Stop bothering me ever again type deal.

Is there a way to disable tab key navigation that doesnt require a year of coding experience with an obscure addon that probably doesnt work as of 10 updates ago?

For the last several months, I have been unable to get audio input from any device working on Firefox. The mic inputs work in all other apps and browsers, are appropriately permissioned on Windows 11, and appear in the Firefox permission windows. No actual audio is received by the website.

I have installed Firefox clean, rebooted countless times, tried the Beta and Dev channel releases, and disabled all extensions, to no avail. I have ensured that I am on the latest releases, have tried various devices, run virus scans. I have included images of the Windows sound settings showing working Mic levels, Firefox showing the device in permissions, etc.

My sound drivers are up to date, and mics work in all other browsers and apps. This is limited exclusively to Firefox.

Hi,

What is the area above toolbox called (Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) and how do I change color on just that?

Thank You, Leslie

I noticed the mozilla.org website has a new favicon. I feel like that sort of thing usually alludes to some forthcoming development. Hmm...

My question is. Hmm? I wonder what's going on over at Mozilla.

Hi jscher2000,

my apologies for creating again a new question: still being unable to reply directly due to the "unexpected error" message.

Thank you very much for your prompt reply.

Yes, following your instructions I now can see and access the attachements. I cannot still opening them, only download them. It is not perfect but at least I can have access to the attachments without having to exit Firefox and go to Acrobat.

Thanks again!.

Recently my browser stopped opening in full screen. It opens in a little box that is usually partially off screen. I have not changed any settings and do not understand why this is happening. I maximize the window which usually has to be done twice (meaning I hit the maximize window twice to get it to go completely back to full screen). I have also tried dragging the corners of the window to maximum size, but the following day it will go back to not opening in full screen. If someone could help me with this, I would really appreciate it.

I have a problem. When I access my Firefox main default screen I open up a respective website I want to access but within a matter of a few seconds the main default screen automatically opens up again meaning I now have two windows open which shouldn’t happen! I have opened up ‘Help’ and have refreshed Firefox a few times now. Additionally, I have opened ‘Troubleshooting Mode’ which comes up with ‘Restart’ then ‘Open’ and I have ‘Refreshed Firefox’ from this option. I have cleared my Cookies and Cache. I asked for help through the Firefox Community. I received one response asking if the problem still happened in ‘Troubleshooting Mode’. My response 'yes' it does but I have not had any other reply. Hence, I am stuck. Nothing has worked which I find very frustrating. I have used Firefox for many years now but if I cannot resolve this matter I will have to select a different browser which I don’t really want to do.

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?