Firefox supportforum

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Very frustrated.

I recently switched from another browser to Firefox, and overall, I'm enjoying it. However, there's one thing that bothers me, and I'm not sure if it's a Firefox setting specific to my laptop (Mac), but every time I try to copy text from files stored on my laptop and paste them into online editors in Firefox (Like Google Docs), the text is automatically formatted when I paste it (Cmd +P). With other browsers, this feature works as expected, preserving the formatting of the text, but in Firefox, it doesn't. I've tried disabling Enhanced Tracking Protection, but nothing seems to work. Could anyone give me a hand with that?

I seem to not be able to access the website for my local oil company https://fegleyoil.com/ even though I have been able to do so multiple times over the past few years. I have checked every Firefox setting but am still unable to load their site to order oil. I have successfully been able to load their site not only on my smartphone but also on my work PC. I need to know how to fix this. Please advise and many thanks in advance for any assistance. BTW, it also doesn't load on my home PC in Firefox, Edge or Chrome but again loads just fine on my phone and work PC and my home PC VPN is turned off when I try to access this site and I have it added to my Firefox exceptions to be allowed.

When I open Firefox, the wrong town name is always there with temperature. Can't Firefox remember my town name? I'm getting a little upset that so simple a problem can't be fixed automatically. Sincerely Bob

Until recently, when I entered a search request, I only received sponsored links which covered part of the screen. However now the list of sponsored links has grown so much that I am having to scroll through several screen pages before getting to the lings to the actual websites that I am looking for.

The number of sponsored links has grown out of all proportion and means that I am waisting a lot of time scrolling through items that are of no interest to me whatsoever. As an example, I recently made an enquiry about a medical condition and an Amazon sponsored links offered me a good deal on selling me that same medical condition!!!!

How can I or Mozilla reduce the high level of sponsored links. If it cannot be done then I will need to move to another browser.

I lost my firefox home page on November 1, 2023 when going from firefox to mozilla. How to recover? Ed Middleton [removed email and phone# from public support forum]

Hello, I'm trying to use https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/dom/openOrClosedShadowRoot functionality in an extension but the element.openOrClosedShadowRoot always returns null.

Also is there a place in Firefox Devtools console (similar to the Chrome Devtools dropdown) to switch the context from the user console to the extension console so we can try extension only APIs?

Thanks.

Yesterday i uninstalled Grammarly but today i am still getting pop-ups saying Grammarly isn't activated yet, but it's been uninstalled! So how do i make the pop-ups stop? That's the whole reason i uninstalled it in the first place.

The latest update of Mozilla Firefox to version 119 x64bit for Windows 10 seems to have peculiar problem. With this update my browser is not allowing to print a page or webpage with print option as "Save to PDF". The print preview of the page is shown with all settings but on clicking print button there has been no file got save or rather no file PDF or anything else gets create. In the same computer both Microsoft Edge and Brave Browser are allowing saving of any rendered page in their browser to save as PDF. This issue is recognized by me after my latest update of Mozilla Firefox. However, the same version of Mozilla Firefox x32bit running in my Windows 7 32 bit machine working correctly. I have tried all the options recommended over internet in this regard by Mozilla forum and others but nothing had worked for me. Even adding of any third party add-ons also remain defunct in this latest Mozilla Firefox browser. This is a serious bug and should be corrected as early as possible and therefore putting this herewith seeking a functional solution.

I have been a loyal Firefox user for many many years. I lost count. I have gone so far as to uninstall Edge from my computer. BUTTTTTTTTTTTTT. Your recent updates are leading me to switch over to Chrome. With your recent updates, I now have to run Firefox in trouble shooting mode in order to be able to access and make my payments in my PayPal account. It now completely messes up my PayPal screen. And, most recently, now I have to click to make a YouTube video play on initial launch. Each time I open a new video, it pauses and I have too click on it to make it play. AND, don't tell me to go check and set the "autoplay" settings. THAT DOES NOT work. So until you guys can show me how to revert back to a previous version of Firefox that worked.. I AM SWITCHING OVER TO CHROME. In my opinion... I consider what you have recently done to me is a VIRUS.. you broke something that worked.. Especially my PayPal stuff

Cordially Pierre Blais pblais@comcast.net

I need to delete my husband's firefox account from my computer without deleting it on his computer altogether. I need to set up or reset a firefox account for myself.

Firefox just self updated to 119.0 and twice now it has frozen then locked up the system so I couldn't even move the mouse cursor, and I had no choice but do a hardware reset. Windows 10 desktop PC. I had to download Chrome to get back on the net. I'm rolling back to an earlier version and turning off the updates. Updates usually do more harm than good, and I've been using these browsers since Netscape 2.

I look around a LOT on FB Marketplace. Since the latest update, I cannot see the individual listings when I click on them. There might be an extremely brief flash, then the screen goes solid white. I have no problems in OTHER browsers and this has occurred only after the latest Firefox update. Do I have to abandon Firefox completely or is there some way to fix this?

the darn boxes that pop in on the right bottom of the screen are driving me crazy. I will be switching browsers if there is no way to turn them off. (My popup blocker is enabled). Help!

To any one who can help or has any ideas thank you in advance,

I have the Bing search bar set for my home page on my Firefox Browser. I have had this setup for years with no problems until a couple of months ago. When I do searches for things and then try clicking on the "Clickable" links, I always get a blank page and the string for the website address(s) always begin with something similar to this; "https://www.bing.com/ck/a?!&&p="; please see image attached. This happens rather I try opening one or many sites/pages for comparison. Below are the steps I have tried & the reasons I believe that the "clickable" links are the problem.

I type in the Bing bar my search topic. Bing will give me a bunch of links related to my search. If I find the one I want or several I want to check out, I'll click on the 'clickable' link(s) for the page(s). Bing will automatically open the link(s) in a new tab(s). *I do have my browser set to stay on the page that I am currently working on*. But even if I go to those pages right away, I still always get a blank page.

I'll use searching for 'IRS help' for my search example: I have tried several ways to get the links to open & they are as follows:

1) Type in the site address myself in the new Tab and use my keyboards 'Enter' key to go to it: -- This works of course -- But seeing as some address are very long this is not always helpful

2) Click on the 'Clickable' link for IRS's site: -- Bing will open a new tab itself, but will show a blank page with the link issue listed above when I go to it -- Doesn't work, Blank Page

3) Highlight the 'Clickable' link, right click it and select 'Open link in new tab' option: -- Again Bing opens the new tab, Blank page and link issue -- Even selected to open it in a new window and I get the same thing

4) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste' link and hit enter: -- Doesn't work, blank page

5) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste & Go" link: -- Doesn't work, blank page

6) I copy the 'Non-clickable' written out address(i.e. IRS.gov/help for example), Paste it in a new tab that I open and the choose one of these options: -- "Paste & Go' or 'Paste' and use my keyboards 'Enter' key. -- Both work, no problem -- But when your in a rush, this too can be time consuming.

Please advise. Is there something I am missing or may have done wrong? I have had Firefox and Bing for a very long time like I said and I truly hate having to use the other browsers, etc. but I need to be able to get things done in a crunch some days and so this is driving me crazy.

I hope it's just the links and that they can be fixed, Red

Recently updated both Mozilla Firefox and my MacOS versions and the browser now shows characters on top of each other, or in a weird language. When highlighted, copied and pasted onto another tab, the text shows in english.

What can be done to fix that?

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

I have two computers. One (this one) was down for repair, but it is operative again. A website I use has a popup music player. It works fine on the other computer. Popups are enabled on this computer, but the player does not work. The pop up opens, but the player never appears. Any ideas as to a solution?