Firefox supportforum

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,

Kelli

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Hi,

We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the market place. We're currently attempting to remove the application from the market place; could we please receive assistance with this?

Application Name - YoCoBoard

Please let us know if any more information is required.

thanks

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

This happen only on Firefox. This has never happened on Chrome or Safari. I can be reading something and suddenly the page gets huge. The only way to fix it is to "X" out and go back to the page. I have called Apple support and we did a screen sharing with one tab huge and one tab normal so they could "see" this. It only happens in Firefox.

I uploaded an image of this but after 10 min it is still going around and around.

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

I can't remember my mozilla password and am trying to reset it. The reset link will not work it. It says the "reset password link expired" even though it was only sent a minute ago. I'm pretty sure some of my passwords have been compromised- a few weeks ago I couldn't sign in at all- firefox/mozilla didn't recognize my password. So I changed it- but now I cant remember the new password and I don't know if it would work even if I could. TIA

Hi, Acronis on my Mac (Big Sur) reports a high number of CRITICAL vulnerabilities relating to Veracode: e.g. ERROR: 'VERACODE:32409' is a malformed CVE-ID - and numerous other code numbers - too many to list.

I have just checked and my FF reports it is 100.0 still and no updates. I note that this was a problem in FF 84.x and was fixed. Can anyone advise me if there is a security update to FF and also should I avoid using it for the time being, subject to a fix?

Ross

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?