Firefox supportforum

Evening, all.

It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stumped me.

I've noticed that, on any website where user interaction requires use of a microphone, the Linux build of Firefox only ever offers "source_default_name" for choice of microphone. Well, OK; I can see this being fine for the vast majority of folks who use a laptop; the built-in microphone WILL be the "default" microphone, no questions.

My question is this; what do those of us running desktop PCs do about microphone selection, hmm? A desktop PC doesn't HAVE a "built-in, default microphone", does it? By their very nature, any microphone you're going to use with a desktop is going to be an externally plugged-in device. I have three of these; a USB microphone.....a wireless headset, and the twin stereo mikes on a Logitech c920 webcam.

Do I get anything resembling a drop-down list to choose what I want to use? Uh-uh. Firefox - apparently! - doesn't "see" any of them. Not individually. All I ever see is "source_default_name".....

Grrrr...!!

C'mon, guys! Frankly, this is about as much use as a chocolate teapot. Linux, to the best of my knowledge - unlike Windoze - doesn't make 'global' device settings, which every application then uses. It's always been far more fine-grained than that, allowing individual device use on a per-app basis. But that only works if the 'app' in question allows those choices to be made.

Any Chromium-based "clone" - and I use several of these, as I package portable versions for the Puppy Linux community - will give a full drop-down list of every available device it can find. Why can't the Linux builds of Firefox do the same?

I shall be interested to see what, if any, replies I get to this question. It's been bugging me for years...!

Mike.

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser (e.g., Chrome, etc.). I want to continue with Firefox. The website support people tell me there is a Firefox update needed, but the latest Firefox is installed. I did the usual and deleted the cache and the site data. No effect.

Can you help?

Laptop: Machine Type: Acer Aspire 5 Laptop (model A515-51-50RR) Processor: Intel Core i5-7200U at 2.50GHz (8GB RAM; 1TB HDD) O/S: 64-bit Ubuntu 18.04 LTS Firefox: 106.0.2 (64-bit)

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card, showing that it did save it, but i cannot access it, and i cannot use the number on the card? I would really like to retain it, can anyone enlighten me? Thanks

https://support.mozilla.org/en-US/questions/1338169

I'm referring to the reply from Paul here that tried to sell us the useless floating tabs "feature". Now, several years later, there's no sign of any of this, and we still have to deal with the downsides of floating tabs.

For the past few days, the YouTube website has behaving unusually in Firefox. The volume and play/pause controls don't work. The picture in picture mode does not work. And most importantly, the search bar is broken. Whenever I type something and click the search button or press enter, the value entered disappears and I have to type it all again, only that this process goes on for infinite number of times and so, I can't even search for anything on YouTube.

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

Which files/folders in .mozilla could I safely exclude from backups? My goal is to reduce clutter in my backup logs. For example, most of my backup logs are entries of things in "storage" and "weave". If this will regenerate should I have to restore, I would rather exclude it.

For the past month or so, I've been experiencing frequent Firefox crashes.

They most often happen when I've just opened a page in a new tab, it's painted, and I make the first input trying to interact with it: all tabs will stay rendered and viewable, but otherwise unresponsive. But now they're also happening when Firefox is in the background. The frequency is about once or twice per day, with heavy use.

I'm using Ubuntu 22.04.1 LTS (jammy) with all packages up to date, the linux-oem-22.04 kernel package (currently 5.17.0-1025-oem), and Firefox installed via snap. The crash reports contain full details, of course, but the only thing I can think of that's especially "unusual" is that the 1Password extension has been misbehaving for a while (but it's been since long before these crashes began).

My system has 64GB of RAM, which is rarely more than 15% in use.

The only maybe-relevant Bugzilla bug I've found so far is: https://bugzilla.mozilla.org/show_bug.cgi?id=1685642

Crash report IDs: bp-a3753677-5688-4033-a07a-118d80230103 bp-62703edd-f2a4-43c6-99bc-534090230103 bp-2d3d4bc5-a6d5-4c40-97dc-4243d0230103 bp-12fde33c-d116-4260-bd03-2f20c0230103 bp-b9cd92ec-9ba2-48ce-9865-24f480230103 bp-2b3e7f19-b849-4925-b615-c91f80230103 bp-2e8f2547-1c48-4108-b1ad-08fc70230103 bp-81d5c506-56d3-44fc-960c-6dd290230103 bp-2b743b56-63e8-4af8-9fc2-4d22b0230103 bp-a22058c8-6a01-4fd6-962f-2ad060230103 bp-8c295841-be88-4c11-a2c4-03e840221231 bp-dd558f7e-07a6-403a-89e2-c77bc0221231 bp-f3fad425-96ac-49dc-8761-584ef0221231 bp-6d0cd222-79f1-4018-bfed-4e3b10221231 bp-3737010b-6643-498a-ae2d-058b00221231 bp-e5075232-14c2-4c2e-8eb5-485bf0221231 bp-63dd2f58-9999-4dbd-a72f-e7a520221231 bp-771344f7-1c3c-4b93-99ed-24fb10221231 bp-5608cb88-4378-4cb7-b1c9-dd7630221231 bp-b3f2900f-9003-4497-9ba9-5678f0221228 bp-05c9684b-ec01-4281-8418-722cb0221224 bp-5e2a5302-5b3f-4c49-8441-bdfc00221212 bp-1464836e-5cff-447b-a6f1-5ad9f0221120 bp-e96f8a88-9499-4d84-87aa-559a90221120

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM)

I am currently using Firefox 91.12.0esr (64bit) [tried to copy and paste the version, but "About Mozilla Firefox" prohibits copy, so I had to split the screen to make sure I typed it in correctly]

Many websites that have been successfully used for decades with Firefox in Linux are no longer supporting Firefox. Their updates seem to vary in effect. Most I use will not allow Firefox to enter the password. Some websites detect your browser and display the message that Firefox is not supported and some functions will not work. Other posts describe the functions that do not work for them. This is seemingly not unique as I was playing Wizard101 for four years with Wine under Linux and now I am unable to log into their game. I can log into their website, so my account is still active, but I do not have Windows or Mac operating systems to use even if I could figure out how to use a virtual machine.

The only solution I have is to use the Web 3.38.2 browser / WebKitGTK 2.36.4, but most other browsers should function properly.

Although I have been using Firefox as my favorite browser for more than two decades, it seems that Firefox is no longer supported. Even the https://www.247freepoker.com/ game freezes after a few rounds.

There was a post that claimed a fix, but did not explain how to turn it on. I already checked my firewall settings and internet connectivity settings even though it did not seem to be the cause of the problem.

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF on, doing nothing all RAM will be used. Linuxmint 20.3, FF 100. Does this happen with Windows or Mac?

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an extension. I tried to escape but now my firefox fails to load even in troubleshoot mode. It builds the window frame I can almost touch the menu and gone.

Checked .mozilla/firefox/Crash Reports/ and it's empty checked .mozilla/extensions/ and it's emtpy Got an install time InstallTime20220718130424

as I click on Firefox Icon in menu the screen pops alert that says: "Firefox closed unexpectedly while starting....try to resolve the problem in troubleshooting in SafeMode."

tailing syslog: tail -f /var/log/syslog gives this clue: oom-kill:constraint=CONTRAINT_NONE, task=firefox-esr total-vm:672432kb Kernel Out Of Memory killed process pgtables:840kb oom-score_addj:0

I can add more detail if I know where to look. OOM with 72GB ?

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.