Firefox supportforum

Need to go back to previous state before "update". Toolbars, etc messed up. Please help. Need to speak with a person; please provide a phone #. Very frustrated! (Crying) Thank you.

My Firefox is randomly reloading all tabs, across all windows.

There seems to be no trigger for this on my end, at least there is no pattern that has been evident to me. There is no specific time interval that causes this either.

Please help illustrate this problem better, or guide me to a solution. Thanks!

I can't get Firefox to load paypal.com in a regular tab. The only true fix so far has been to open a private window and go to paypal there. I've been through all the fixes listed in the help section. Clearing the cookies helped for just one use, then that tactic quit working - messed with all the suggested settings, still won't work. I guess I can keep opening a private window, but I would really just like a fix for it. Any help is greatly appreciated.

Previously when I opened up Firefox it would go directly to my homepage. Now when I attempt to open it up I have to provide info and get permission on my cellphone. Why is this happening and how can I get it to work as it did before?

Despite the theoretically linked account, sync doesn't work, still everything looks newly installed. I'm tired of it, three years of using the browser went to the trash, I did everything from the guide, everything looks as it should, except that there is no my data, history, login nothing at all

HELP!

I have attached a screen shot of a paypal page I went to order tickets from a link on a website (https://Musicincontext.org) that is illegible. this only happens in firefox.

I still have no idea why Mozilla took away the ability to limit Firefox process, or any of the customization that was Firefox's selling point to users, but multiprocess is a detriment, not a boon.

How can I limit the number of processes? I can't do anything else on my computer when Firefox is using 50% of my CPU processing, even with only a single tab open.

No, I don't need to remove add-ons; I tried going that route, and even with no addons at all, there was absolutely no improvement on how many processes and how huge those processes are. I've had Firefox processes exceed 50 Gb, even on a single website with no images and no scripting.

If there's no way to drop the number of processes Firefox always opens, from 12, to no more than 3, you're going to lose a user that formerly depended on Firefox for well over a decade.

Firefox is no longer what it was originally. It's unrecognizable as the single most customizable browser there was.

Hi,

I'm not sure I'm asking in the right place, but I couldn't find anywhere else that would match my question better.

I recently submitted a new add-on, which has just been accepted and added to the store. I'd like to submit an alternate version of the same add-on as another extension, but I haven't been able to. The first add-on provides two features, but one of them requires access to web requests; the second add-on removes that feature entirely and therefore does not need to access anything (other than a button press), hence why I'd like to add it as another, separate extension.

The first submission went smoothly, no issues at all; however, today after making the necessary changes to the add-on to make the alternate version, I tried submitting it and have been unable to because Multiple submissions violating our policies have been sent from your location. The IP address has been blocked.. I'm forced to use a VPN, and I assume this the reason why I'm getting this error message.

I've tried restarting my router, changing my location on my VPN, or briefly turning off my VPN, even using another computer, but it always results in the same error message after doing the captcha, preventing me from submitting the other add-on. What can I do?

I assure you I'm not a bot -- although that's probably what a bot would say in this situation...

Thank you.

I just moved into a new Dell Laptop and downloaded the latest Firefox program and loaded it. I moved my Profile and all is good EXCEPT, the Home Page News Items listed on the previous Dell Laptop are gone. Running the same Virus Protection, I can't figure out how to get those news stories back. HELP!!

Hello. I have been having problems in Firefox recently, which I think may have started since recent updates.

First problem: I use Mullvad VPN and now pages won't load...the browser seems to get stuck, especially when I google things but also when I put in actual URLs. Mullvad support says that something is trying to set the DNS and this is interfering with the VPN but I don't know what this could be. I checked the DNS setting in Firefox and it says it is turned off. I am having no problem like this when I use Safari.

Second problem, which may or may not be related: a teaching interface that I have used for many years, now suddenly won't let me drag and drop files into it or do other routine manipulations. Again, I am having no problems on Safari.

I'm very comfortable but no computer expert so please advise in very user friendly terms. Thank you!

There used to be a series of icons for the sites I used frequently. This was at the top of the page when I opened. Today they are all gone; they were there last night. And, no, no one else uses the computer.

What happened? Can I get them back?

I see no way to set the system-wide default zoom to 70% as each time I do so and reboot, it is reset to 100%

This is, sadly, extremely frustrating after 3 decades of happily using FF.

Brave does it right.

With all respect, why not FF?

Your thoughts, please.

In my messenger account on my laptop in Facebook I can't contact any of my people. They all say person is unavailable in Messenger. Yet if I use another browser my messenger works. It has something to do with Firefox.