Firefox supportforum

Hi :)

I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia).

I often experience this issue when putting a video in full-screen (especially when viewing trailers on Steam, but this may just be because I mainly use my Windows laptop for gaming, and thus most of my video consumption here is from steam). This screen will briefly (for less than one second) turn black and audio will pause before the video appears in full-screen, and playback resumes normally.

It "feels" like a GPU switch is taking place, I'd assume from the integrated graphics to the GeForce card. This is not the proble. The issue appears when I return from full-screen mode. I always have several Command Prompts open with SSH connections to my Linux server and sometimes my MacBook Pro. These windows are now empty. That is, all text is gone, and I can no longer interact with the sessions. They're not "broken," as in they're not saying "Not responding" and don't ask to be forcefully closed, they're just black windows with borders around them. All I can do is close them all down and open new ones to reconnect and start over from where I think I remember I was.

I should note that this doesn't ONLY happen with Firefox videos going into full-screen, it has also happened after launching a game and returning to the desktop. This strengthens my belief that this has to do with GPU switching and/or video "mode" change(s).

Assuming I'm correct (my IQ is 5,000 and I do do the very big brians), is there any way to control how videos go into full-screen in Firefox? Or "lock it" to a specific GPU? I've rummaged through about:config and haven't seen anything that seems directly relevant.

I've already tried using the Windows settings to tell the system that Firefox.exe should use the integrated Intel graphics only, but this has no effect.

I remember I used to use "Media Player Classic" many years ago, and it had a slew of options of how to render full-screen video. IIRC, it had stuff like "Overlay," "Windowed," "Windowed borderless," "DirectX," etc. This make me wonder if there's multiple ways of chosing how to render video in full-screen, then maybe one could direct Firefox to use a different one than the default and my problem might disappear? Or maybe one could tell Windows that if an app wants to go into full-screen video mode, Windows should pick a specific mode for it?

I'm not a Windows developer, so I don't know :) But I'm hoping someone has a good tip, because I'm finding myself using this system more and more, and this is my biggest problem with it currently.

Thanks in advance :)

why cant i remove this side bar for my computer period ! bookmarks side keeps popping up on my screen im aboutr to put my fist thru this 42 inch screen i hate side bars and this damm thing keeps popping up ! [removed] hate this piece of annying [removed] !

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com."

Where and what should I add to get this sorted? Thanks Mo

With Fox News I keep getting popup request to allow ads, when I click yes, then it asks to refresh page. This occurs every time I go to the website. It continues even if I log into another area of Fox News.

I use a Royal Kludge RK 61, where the back tick ` character, requires pressing the Windows key + another key. This works everywhere else, but Firefox. Is there any option to fix this?

I looked through some other threads related to playing around with the ui.key options, but nothing there helped. And most of those were related to the Mac Os as well.

Thank you.

I don't want to automatically download files, I would like to be able to choose and most of the time I just want to look at them in preview (or in Firefox) without downloading. How do I get Firefox to stop doing this? It is super annoying! I have the file handling setting set to 'ask,' but it downloads it every single time.

Firefox has been randomly crashing for me for months now, which minimizes everything I had up, usually at a bad time. Firefox doesn't even have to be running for it to crash and interrupt what I'm doing.

Most recent crash report: bp-495b94c7-0b6a-46d1-8570-75b970230315

Hi,

Yesterday I did a stupid thing, I managed to lock myself out of my account in Firefox. I had set up a secondary account, but that was locked out too, once I managed to change my password. (I know, silly me...)

So now I created a new email address to be able to create a new account in Firefox. I would like to set up one of my 2 'regular' email addresses as the secondary account, but they are associated with the original Firefox account. Is there an amount of time after which I would be able to use my previous 2 accounts again, or is that a never?

(I don't feel like creating another new emailaddress especially for this.)

I am sorry for having been so dumb and now wasting your time, but I am looking forward to your answer.

Kind regards, tjar

I don't know whether the issue is related to cookies or not but one thing i am about is this browser is trash. Just some Microsoft engineers might find it better for development, i don't. My live server is immediately reflecting changes to my port 500 yet the browser is not. i have to manually refresh the page in order to see the changes, i have tried using about:config and network.http.use-cache and set the value to false, cleared all cookies and data several times to ensure the browser is not caching the old version of the page, but nothing works. i am done with this frustration. I am going to uninstall this legendary developer friendly piece of shit if you can't help me out here cause i can't bear to keep my fingers on ctrl+R every single moment in my life would rather press the uninstall button. the only reason i am keeping this browser is because some legendary developers suggest it . I have set the cookies and trackers block mode to standard. Now i don't know what is the issue, i might have wasted my data on downloading this browser but i won't hesitate to remove it from my computer. Hope you can understand frustration of a beginner developer, done with code already, now the browsers are screwing me as well.

I want to stop Firefox from silently updating in the background during browsing sessions. When it finishes updating like this, currently open tabs stop working and I can no longer open new tabs. The only fix is to restart Firefox. This is a problem if I am, for instance, going through a set of web forms as the information I enter will then be deleted and I have to start again.

When I have used Firefox on Windows, the requirement to restart Firefox to install updates has always been indicated by some change to the settings button on the top right of the window. With Ubuntu, the update is downloaded and installed without any action from my part, and given that it is quite disruptive this is unacceptable.

I have tried a number of ways of changing this, none of which work. Under the general settings tab, there are no options for changing the way updates are handled. Settings under about:config appear to do nothing. I have app.update.auto set to false, and app.update.notifyDuringDownload is set to true. I have attempted to circumvent these by setting a policy using the policies.json:

{

 "policies": {
   "DisableAppUpdate": true,
   "AppAutoUpdate": false,
   "BackgroundAppUpdate": false
 }

}

None of these have made the slightest change to how Firefox handles updates.

I am running Firefox 110.0.1 (64 bit) on Ubuntu 20.04.5 LTS, but I should point out that this has been a problem for the last several years of Firefox versions on the same OS.

I got an update to version 110.0.1 and on opening it, all my bookmarks, passwords, and such are gone. It seems to be asking me to start an entirely new install of Firefox and asks for the import of bookmarks from another browser (fortunately I use another browser). Am I missing someting? This isn't an update if that's what it does. I can't see any obvious way to fix it.