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choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (læs mere)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Stillet af jcpw for 1 år siden

Seneste svar af jcpw for 1 år siden

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Wonky address bar

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is… (læs mere)

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is now at the point where I'll have no more than a dozen characters in the address bar down to absolutely nothing being displayed there. I had HP do a wipe of my HDD & reinstall of the entire MS OS a month ago. I noticed the issue a few days after that but it was also after the first of 2 FF updates. Sometimes it has bugs but usually the next update fixes it completely; but not this time. I'm not sure if it Is a FF issue. I have checked all thru here and even scrubbed thru MS Win10 support pages and found nothing anywhere similar. Attached is a current screenshot. As you can see, there are only 4 characters in this header while 2 others have None and one has 11 +, 4 numbers and 6 random letters. This has me totally baffled.

Stillet af Sonny65 for 1 år siden

Seneste svar af cor-el for 1 år siden

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Youtube Video is buffering but not playing, even ads

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why… (læs mere)

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why?

I've tried everything. Disabling extensions, themes. I've even uninstalled Firefox. I even run troubleshoot. I even used iobit uninstaller to clear out the registry keys. Still, error is there.

I've even clear the DNS cache. I released the IP. I tried everything i could find. I even tried to roll back to old version. But still. Error is there.

Anything else before i leave the Firefox behind thinking it's a piece of crap?

Regards

Stillet af homeusage7 for 1 år siden

Seneste svar af MaxLen for 1 år siden

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July 26 update opening too large

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent … (læs mere)

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent

Stillet af 2alexanderdd2 for 1 år siden

Seneste svar af Paul for 1 år siden

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How do I recover lost saved game statistics and history after firefox update? The only other profile that shows is from 09/04/2021 not today before the update

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such...… (læs mere)

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Stillet af jstachow for 1 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

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You don't have permission to access the requested URL on this server. Reference: 18.1a69dc17.1659031718.91515c30

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue? I'm receiving this erro… (læs mere)

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue?

I'm receiving this error for multiple websites, Macy's is one of them that I can't consistently access. The error message in the subject line and different reference codes appear. I've attempted to use the solution provided in the Help but it doesn't work. This has been an ongoing issue for other websites as well so I have been forced to use Chrome or Edge, which are not my preference. Nothing in the Help or Contributor resolves the issue either. I see the resolution but it didn't work for me.

Please help me resolve this problem because it happens randomly to specific sites. I don't remember them all but I know Macys is consistently blocked.

Thank you

Stillet af thicknthin4 for 1 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

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BARS TOOOOOOO BIG!!!!!!!!!

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am look… (læs mere)

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

Stillet af Jennifer Thomas for 1 år siden

Seneste svar af Terry for 1 år siden

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Icons on Element.io aren't solid colors on Firefox

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the … (læs mere)

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the circles aren't solid, but are stripped with different colors. Please see attached image.

Stillet af Jeff for 1 år siden

Seneste svar af Paul for 1 år siden

  • Arkiveret

Cannot access ebay

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message Bad Request Please contact your administrator with the error code… (læs mere)

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message


Bad Request

Please contact your administrator with the error code: 0.92c35068.1659696031.c897d52

I can access ebay with IE but I don't want too I want to use firefox!!

Stillet af Keith140251 for 1 år siden

Seneste svar af cor-el for 1 år siden

  • Arkiveret

Logging into an internet financial account

I am continually failing to log into my Netspend account on the internet, inserting my correct password and username. How can I correct this condition ? In the Fire… (læs mere)

I am continually failing to log into my Netspend account on the internet, inserting my correct password and username. How can I correct this condition ? In the Firefox logins (about logins), I have corrected both username and password to be identical to what Netspend has for my account.

           Respectfully 
              Michael

Stillet af Michael Kevin for 1 år siden

Seneste svar af cor-el for 1 år siden

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7/27/22 latest version, everything is zoomed in! How to go back to a normal size?

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. H… (læs mere)

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. Half of it is off the page because of this ridiculous enlargement of every thing about this browser including the top bars on the browser. How can I fix this or do I have to, once again, install a previous version of Firefox, like I did with the last update? Thank you.

Stillet af larrysdinner for 1 år siden

Seneste svar af Paul for 1 år siden

  • Arkiveret

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (læs mere)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Stillet af m-fuller for 1 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

  • Arkiveret

Last update of Firefox (v103.0) removed frequently used Addons.

I recently updated Firefox to v103.0 and noticed that several of my useful add-ons were removed; these were Ghostery, AdBlocker, and Highlight or Hide Search Engine Resul… (læs mere)

I recently updated Firefox to v103.0 and noticed that several of my useful add-ons were removed; these were Ghostery, AdBlocker, and Highlight or Hide Search Engine Results. This wouldn't be so bad except each of these add-ons have a list of domains that are used by the add-on (mostly whitelists) and I had to re-enter all this configuration information again. Fortunately, I have the same add-ons running on a chromium browser so was able to spend the 15-20 minutes re-entering data.

Recently Firefox lost my passwords (a number of times) which precipitated me using a 3rd party password manager (which was probably a good idea anyway). Consequently I don't hold this against Firefox.  :-)

But this is crazy that add-ons I have to "configure" get removed by Firefox on an update, so I'm thinking I did something wrong (although the update occurred like it always does - I think). Sheesh...what else is going to happen next? Sigh...

Stillet af Bill for 1 år siden

Seneste svar af shdwmn for 1 år siden