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  • Arkiveret

Upgrade on 8-17-2017 is causing my laptop to work very slow

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half… (læs mere)

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK.............

Please send me an E-mail fix, Thanks.

Asked by LouMail 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

After upgrade to 55.0.2 the browser window is unresponsive

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yell… (læs mere)

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yellow and green dots on the upper left. I can't click them. I can't click and get the cursor to work. I had 4 add ons, but I removed them, which took about 30 seconds each - but they are gone. I restarted twice and the the browser window is still unusable. Nothing changed. Half the time when I click in the box to go to a site it loads youTube, which works fine, but I can't leave youTube. Very strange.

I am using an early 2009 Mac Pro with 2 x 2.26GHz Quad Core Intel Xeon processor OS 10.11.6 I never had any problem before until the 55.0.2 upgrade. Can I get the earlier version to find out if that is the problem? I am writing this using Safari which is having no problems.

Charles Gulyash

Asked by CharlieG85 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

i have sync and I saved a bookmark. i cannot find the bookmark when i connected fron another computer

I have sync account in order to save an important bookmark. I haven' t used sync for more than six months. yesterday I signed in my account and I tried to find my bookmar… (læs mere)

I have sync account in order to save an important bookmark. I haven' t used sync for more than six months. yesterday I signed in my account and I tried to find my bookmark without any success. i used my husband' s computer and he has his own bookmark also. when i signed in i have still watched my husband' s bookmark and not mine. I searched a lot and i tried to find help from guieds but i couldn t make it.\

can you help me please?

Asked by AngelaGkovari 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

update issues v55

My computer updated to V55 this morning. Since doing so I have lost all cookies, all bookmarks and all saved usernames/passwords. Not Impressed as this was an auto update… (læs mere)

My computer updated to V55 this morning. Since doing so I have lost all cookies, all bookmarks and all saved usernames/passwords.

Not Impressed as this was an auto update!

How do i recover this data as it is effecting my work! spent over two and ahalf hours trying to restore and nothing is working!

Asked by chrisby33 2 år siden

Last reply by FredMcD 2 år siden

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bookmark folders fail to open

Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager … (læs mere)

Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager and re-launch browser.

Asked by XilehNori 2 år siden

Last reply by cor-el 2 år siden

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can not access vcenter server since upgrade to firefox 55

After updating to firefox 55 I can no longer access VMware vCenter web UI. Note. vCenter uses flash. I have a flash plugin installed and I can access other flash sites ok… (læs mere)

After updating to firefox 55 I can no longer access VMware vCenter web UI. Note. vCenter uses flash. I have a flash plugin installed and I can access other flash sites ok.

I get the following error when trying to login.

"Connection Error Could not connect to vSphere Web Client. Contact your administrator to fix this issue."

If I try the same from chrome I can login without issue. Also downgrading to firefox 54 allows me to login.

Asked by gps1539 2 år siden

Last reply by cor-el 2 år siden

  • Arkiveret

Downloaded Firefox 55.0.3 and now all bookmarks and history have disappeared

This morning, there was a forced FireFox update on my computer to 55.0.3. When I opened the browser, all of my history and bookmarks have disappeared. I have tried lookin… (læs mere)

This morning, there was a forced FireFox update on my computer to 55.0.3. When I opened the browser, all of my history and bookmarks have disappeared. I have tried looking for old profiles and backups, to no avail. What can I do to retrieve my old bookmarks? Is there a way to reverse this update?

Asked by bmlrp4 2 år siden

Last reply by jscher2000 2 år siden

  • Arkiveret

Version 55.0.3 update, everything has vanished

This morning Firefox updated itself to version 55.0.3. After it finished updating. everything appears to have vanished. All my bookmarks are gone, when I go to restore my… (læs mere)

This morning Firefox updated itself to version 55.0.3. After it finished updating. everything appears to have vanished.

All my bookmarks are gone, when I go to restore my bookmarks a message popups saying "Unable to process the backup file", my addons now all say "Legacy", my themes are gone, no history shows up when I search for anything and adding new bookmarks don't work either.

I've tried restarting my computer, reinstalling firefox and even refreshing firefox (I've still kept my old profile). Nothing seems to be working.

Asked by iyuuki 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

Firefox crashes

Hi guys, I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.). First I sus… (læs mere)

Hi guys,

I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.).

First I suspected a babylon toolbar virus so I took actions to remove it with malwarebytes.com - no success. I refreshed Firefox, un- and reinstalled Firefox, changed browser.tabs.remote.autostart and browser.tabs.remote.autostart.2 both to "false", started Firefox in safe mode - crashes keep happening.

The problem persists since the new version (55.0.3) was installed about a week ago. I'm using a Windows 10 x64 system.

Crash ID: bp-a67f3395-824a-4e4d-b64b-f4cf30170912

Maybe you have further ideas to solve this issue. I'm actually not very good to interpret the crash report. Thanks in advance for your help.

Greez, SallyB

Asked by SallyB88 2 år siden

Last reply by cor-el 2 år siden

  • Arkiveret

Firefox 55.0.3 slow connection with 'Performing TLS Handshake'

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 mi… (læs mere)

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 minutes while the 'Performing TLS handshake with .......' message displays. Yesterday I installed Chrome. Attempted to connect to a music forum using Firefox that I've had the TLS problem with and as usual got the message. Immediately started Chrome and attempted to connect with the same forum. No problem. Read a couple of comments, replied to one and logged out. Meanwhile, Firefox was still waiting with the TLS message..... A few seconds after I had completed the exercise using Chrome, Firefox decided to connect me..... I have previously tried all the solutions suggested such as emptying the cache, going to No Proxy, turning off IPv6 etc. but nothing has worked in Firefox. On another machine on the same home network, running Firefox 52.3.0 (64-bit) on the esr channel I don't seem to have the same problem, at least not as frequently..... I'll add that I am running both Avast Anti-virus and Malwarebytes. Turning off these had no effect on the Firefox TLS problem. Both were running when I successfully connected using Chrome. I am reluctant to discard Firefox as previously I have found it to be fast and reliable, but something has happened the last few months to dent my confidence.... Just tried it again today to the same site on the Firefox 55.0.3 machine, and it took 85 seconds to connect to the forum page with Firefox. With Chrome, the connection was almost instantaneous..................

Asked by Sympol 2 år siden

Last reply by zeozod2 2 år siden

  • Arkiveret

Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (læs mere)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Asked by Wumonger 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

Update 55.0.3 messed up my bookmarks and open tabs

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark lis… (læs mere)

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark list instead of being under 'Bookmarks' now appears under 'Other Bookmarks'. When I click on one of the bookmark folders instead of displaying the saved bookmarks the whole list of bookmarks is displayed. If I click the same folder or another folder once again the bookmark list is displayed. If I click a folder a fourth time Firefox crashes.

I have gone into my profile folder and deleted the places.sqlite, as per your bookmark article in help, file numerous times. This has not resolved my problem. When I select the 'Show All Bookmarks' option under 'Bookmarks' the resultant popup shows my bookmarks as they were prior to this update. I am experiencing this issue in my Desktop PC and my Laptop. On my Desktop PC I am using Windows 7 Ultimate 64 bit. On my laptop I am using Windows 8.1 64r bit. I also have Linux Mint 18.1 64 bit installed on my Desktop.

What can I do to fix this? Is there a way that I can role Firefox back to the previous version where I did not have these two issues?

Asked by philipgr 2 år siden

Last reply by sizeofbool 2 år siden

  • Arkiveret

Right click menu problem

Hello I have just updated to 55.0.3 (64-bit) and something strange happens in the right click menu as well as bookmark lists. Whenever I go over an item in the right clic… (læs mere)

Hello

I have just updated to 55.0.3 (64-bit) and something strange happens in the right click menu as well as bookmark lists. Whenever I go over an item in the right click menu or in my bookmark toolbar, weird lines appear and disappear. Furthermore, the space between all items is smaller for some reason. It all looks incredibly compressed.

Here are two gifs demonstrating the problem:

http://imgur.com/OEfU0tN http://imgur.com/a/ViMbV

I already updated my graphics driver and reinstalled FF but to no avail. It also happens in safe mode with all addons disabled.

What could cause this?

Regards

Asked by Incineration 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (læs mere)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Asked by VincentFrenchyFirefox 2 år siden

Last reply by Shadow110 2 år siden

  • Arkiveret

My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (læs mere)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Asked by gf__ 2 år siden

Last reply by FredMcD 2 år siden