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Problems after updated to 55.0.2

I'm having all sorts of problems after Firefox automatically updated to 55.0.2 in Windows 7. It wouldn't run. It would start the service but would never actually open/l… (læs mere)

I'm having all sorts of problems after Firefox automatically updated to 55.0.2 in Windows 7. It wouldn't run. It would start the service but would never actually open/launch the app. I uninstalled it and went to the 32bit d/l page to reinstall. But, it installed the 64 bit version (grrrr). Now, the biggest problem I am having is that when I click on a link in an email or office document, the browser doesn't launch or a new tab open. Instead, I get an error message: General Failure. The URL was: http://www.URL. Application not found.

Firefox is set to my default browser.

Any ideas?

Asked by tejenkins44 2 år siden

Answered by tejenkins44 2 år siden

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FireFox will not start up

Firefox magically stopped working tonight. Based on reading help files and past forum posts, here are things I've tried with no luck: Note: Running Windows 7 - Rebooted (… (læs mere)

Firefox magically stopped working tonight. Based on reading help files and past forum posts, here are things I've tried with no luck:

Note: Running Windows 7

- Rebooted (of course) - Uninstalled through the task manager and reinstalled. - Uninstalled and deleted the C:/Program Files/Mozilla Firefox directory and reinstalled - Once reinstalled, attempted to start in safe mode via holding down Shift while loading - Attempted to start in safe mode by attempting to type many things in the run window:

        Firefox -safe-mode
        Firefox /safe
        "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

- Attempted to add a new profile by typing in the Run window (after reinstalling):

        "C:\Program Files\Mozilla Firefox\firefox.exe" -P 

None of these solutions have had any results. No matter what I do, no Firefox related windows will come up and I get no error messages of any kind. Most of the time I at least get a busy cursor for a second and a firefox.exe process will start. I've kept the Task Manager open through most of the attempts and killed firefox.exe between all different attempts. Most everything I do will still open a process (I have two of them still running right now) and I kill all of them in between attempts, not to mention shutting down. I even did a hard battery pull on my laptop just to be sure. I'm not making any headway. If I could at least get an error message that would be nice, but I get nothing at all. Any other suggestions?

Asked by Snooj 2 år siden

Answered by FredMcD 2 år siden

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Running OS Sierra; 10.12.6. Firefox display shows only a blank screen with exception of URL which indicates computer is connected to search site.

Condition existed when I opened Firefox so I put it into trash and downloaded updated version (Version 55.0.1) and same condition existed. Started in Safe mode and that d… (læs mere)

Condition existed when I opened Firefox so I put it into trash and downloaded updated version (Version 55.0.1) and same condition existed. Started in Safe mode and that didn't correct problem.

Asked by Mikehew 2 år siden

Last reply by Mikehew 2 år siden

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Firefox 55, 56, & 57 - high CPU usage on MacOS 10.12.6, especially with embedded video

I'm trying to troubleshoot some issues on my late 2013 MacBook Pro. Most notably, the performance seems to be absolutely awful with embedded HTML5 videos. For example: ht… (læs mere)

I'm trying to troubleshoot some issues on my late 2013 MacBook Pro. Most notably, the performance seems to be absolutely awful with embedded HTML5 videos. For example:

https://twitter.com/CNET/status/897900931861413888

Letting this video play almost immediately pegs my CPU to the point that it actually starts skipping. The same video under Safari and Chrome plays fine and barely taps the CPU at all.

I've tried every version over 54, and this issue is being replicated with a brand new profile and zero extensions installed. It does it even on the latest nightly build as of today (8/19/17).

Any suggestions would be appreciated!

Asked by TimRCM 2 år siden

Last reply by TimRCM 2 år siden

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upgraded to 55.0.3 and can no longer download .acsm files from 1 site

After upgrade to 55.0.3 I can no longer download .acsm. 1 This problem is only occuring on 1 site. (EBSCO). I checked if I could download .acsm file type from other site… (læs mere)

After upgrade to 55.0.3 I can no longer download .acsm.

1 This problem is only occuring on 1 site. (EBSCO). I checked if I could download .acsm file type from other sites e.g. proquest, and all good. no issue observed.

2 No error message is returned. I just donot recieve the .acsm file even though I have clicked download.

3 If I use safari I can download the .acsm from ebsco site, no issue. (This is how I borrowed the ebook today I needed.)

4 before upgrade to 55.0.3, I downloaded .acsm from ebsco site with no issue.

FYI: .acsm file type is the Adobe Digital Editions file that allows you to read the ebook in ADE.


What has changed that would be stopping this? The files are very tiny. Any ideas?

thankyou for your help.

Asked by jendrew 2 år siden

Answered by jendrew 2 år siden

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Firefox constantly crashes

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911 If it is my virus scanner that c… (læs mere)

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911

If it is my virus scanner that causes it what would I have to do to prevent it? It's a company laptop and I can't deactivate the virus scanner.

Asked by Silicoid 2 år siden

Answered by FredMcD 2 år siden

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Firefox crashes

Hi guys, I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.). First I sus… (læs mere)

Hi guys,

I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.).

First I suspected a babylon toolbar virus so I took actions to remove it with malwarebytes.com - no success. I refreshed Firefox, un- and reinstalled Firefox, changed browser.tabs.remote.autostart and browser.tabs.remote.autostart.2 both to "false", started Firefox in safe mode - crashes keep happening.

The problem persists since the new version (55.0.3) was installed about a week ago. I'm using a Windows 10 x64 system.

Crash ID: bp-a67f3395-824a-4e4d-b64b-f4cf30170912

Maybe you have further ideas to solve this issue. I'm actually not very good to interpret the crash report. Thanks in advance for your help.

Greez, SallyB

Asked by SallyB88 2 år siden

Last reply by cor-el 2 år siden

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Firefox 55.0.3 slow connection with 'Performing TLS Handshake'

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 mi… (læs mere)

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 minutes while the 'Performing TLS handshake with .......' message displays. Yesterday I installed Chrome. Attempted to connect to a music forum using Firefox that I've had the TLS problem with and as usual got the message. Immediately started Chrome and attempted to connect with the same forum. No problem. Read a couple of comments, replied to one and logged out. Meanwhile, Firefox was still waiting with the TLS message..... A few seconds after I had completed the exercise using Chrome, Firefox decided to connect me..... I have previously tried all the solutions suggested such as emptying the cache, going to No Proxy, turning off IPv6 etc. but nothing has worked in Firefox. On another machine on the same home network, running Firefox 52.3.0 (64-bit) on the esr channel I don't seem to have the same problem, at least not as frequently..... I'll add that I am running both Avast Anti-virus and Malwarebytes. Turning off these had no effect on the Firefox TLS problem. Both were running when I successfully connected using Chrome. I am reluctant to discard Firefox as previously I have found it to be fast and reliable, but something has happened the last few months to dent my confidence.... Just tried it again today to the same site on the Firefox 55.0.3 machine, and it took 85 seconds to connect to the forum page with Firefox. With Chrome, the connection was almost instantaneous..................

Asked by Sympol 2 år siden

Last reply by zeozod2 2 år siden

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Why do I get "Setup timeout error: setup took longer than 30 seconds to complete" when trying to view the National Zoo panda cam?

I used to be able to watch the National Zoo panda cam for years - https://nationalzoo.si.edu/webcams/panda-cam. About April it stopped working. It worked for 2 days ear… (læs mere)

I used to be able to watch the National Zoo panda cam for years - https://nationalzoo.si.edu/webcams/panda-cam. About April it stopped working. It worked for 2 days earlier this week (8/23-24/17) until I installed the latest Firefox update. Why can't I see the cams any longer on this website. I get this error on many websites; videos won't load or won't play. This same error also stops videos on the CNN.com website, which is actually appreciated. I did try turning off the IPv6 - that did nothing for me with this problem.

I am running Windows 7, my computer is within 4 years old, no problems seeing the other panda cam pages from the San Diego Zoo or Zoo Atlanta.

It seems this site is unable to upload my screenshot of the page and error message. Bummer!

THANK YOU for all your help!

Asked by noel_arwine2017 2 år siden

Answered by FredMcD 2 år siden

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Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (læs mere)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Asked by Wumonger 2 år siden

Last reply by FredMcD 2 år siden

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Update 55.0.3 messed up my bookmarks and open tabs

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark lis… (læs mere)

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark list instead of being under 'Bookmarks' now appears under 'Other Bookmarks'. When I click on one of the bookmark folders instead of displaying the saved bookmarks the whole list of bookmarks is displayed. If I click the same folder or another folder once again the bookmark list is displayed. If I click a folder a fourth time Firefox crashes.

I have gone into my profile folder and deleted the places.sqlite, as per your bookmark article in help, file numerous times. This has not resolved my problem. When I select the 'Show All Bookmarks' option under 'Bookmarks' the resultant popup shows my bookmarks as they were prior to this update. I am experiencing this issue in my Desktop PC and my Laptop. On my Desktop PC I am using Windows 7 Ultimate 64 bit. On my laptop I am using Windows 8.1 64r bit. I also have Linux Mint 18.1 64 bit installed on my Desktop.

What can I do to fix this? Is there a way that I can role Firefox back to the previous version where I did not have these two issues?

Asked by philipgr 2 år siden

Last reply by sizeofbool 2 år siden

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Addon buttons dissappear after restarting Firefox

I downloaded Firefox today and I'm trying to install uBlock and Zoom Page WE. I can install them just fine and their buttons will show up in the toolbar. However, if I cl… (læs mere)

I downloaded Firefox today and I'm trying to install uBlock and Zoom Page WE. I can install them just fine and their buttons will show up in the toolbar. However, if I close Firefox and open it again the buttons will be gone and the addons will only work in websites I had visited before restarting Firefox. They still show up in the addons menu and the buttons will show up again if I deactivate and activate the addons but as soon as I restart Firefox the buttons will be gone again. The addon buttons won't show up under the personalize menu either (even though I can move them there before closing Firefox).

Asked by salivader 2 år siden

Answered by FredMcD 2 år siden

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Right click menu problem

Hello I have just updated to 55.0.3 (64-bit) and something strange happens in the right click menu as well as bookmark lists. Whenever I go over an item in the right clic… (læs mere)

Hello

I have just updated to 55.0.3 (64-bit) and something strange happens in the right click menu as well as bookmark lists. Whenever I go over an item in the right click menu or in my bookmark toolbar, weird lines appear and disappear. Furthermore, the space between all items is smaller for some reason. It all looks incredibly compressed.

Here are two gifs demonstrating the problem:

http://imgur.com/OEfU0tN http://imgur.com/a/ViMbV

I already updated my graphics driver and reinstalled FF but to no avail. It also happens in safe mode with all addons disabled.

What could cause this?

Regards

Asked by Incineration 2 år siden

Last reply by FredMcD 2 år siden

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Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (læs mere)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Asked by VincentFrenchyFirefox 2 år siden

Last reply by Shadow110 2 år siden

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https://w18.sfgame.net/ after the update it randomly stops registering mouse clicks so it looks frozen but it's running in the background.PLEASE help

I used the site every day in the last 2 months and all worked flawlessly until the last update. Now when I go to another tab and then return to the S&F one (https://w… (læs mere)

I used the site every day in the last 2 months and all worked flawlessly until the last update. Now when I go to another tab and then return to the S&F one (https://w18.sfgame.net/), the whole screen becomes non-interactive - I cannot press buttons on it or do anything and only page refresh works. Also happens when I right click and open java settings. I am using the latest version (55.0.3) but am experiencing the issue since 55.0.2. Any help would be greatly appreciated, as Firefox is my fav. browser and I wouldn't like having to revert to Chrome again just because of this - it's really ruining my experience :(

Thank you

Asked by elegyfordoom 2 år siden

Answered by FredMcD 2 år siden

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what happened to mozilla, bookmarks are dead and speed is gone

The AUTO UPDATE did its thing 2 days ago. Bookmarks are gone, No way to reinstall them. No way to Create Bookmarks either. And the whole thing runs like I pored mola… (læs mere)

The AUTO UPDATE did its thing 2 days ago. Bookmarks are gone, No way to reinstall them. No way to Create Bookmarks either. And the whole thing runs like I pored molasses into the computer. takes over 30 seconds just to click on book marks and have it show anything.

and even a refresh of the home page on Bing.com takes at least 30 seconds.


I can recover my bookmarks to Chrome. But I cant do ANYTHING with BOOKMARKS. not even reloading them from Chrom

Asked by JoeAllen22 2 år siden

Last reply by JoeAllen22 2 år siden

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My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (læs mere)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Asked by gf__ 2 år siden

Last reply by FredMcD 2 år siden