Firefox supportforum

Hi there,

I've been using Firefox for year, but since about last week I've developed an issue where I can't use Soundcloud. As soon as I go on the website, there's about a 5-second wait, while it tries to load, before it crashes the browser and I have to restart it.

I've tried switching off all my ad-blockers, etc. but that hasn't worked. I have Privacy Badget, Disconnect, AdBlock and AdBlock Plus.

I've just noticed that the website works on Private browsing mode.

I love Firefox, but Soundcloud is the website I visit the most, so in a bit of a predicament. Anyone have any suggestions?

Thanks!

Hello All,

I just reset my password because I had forgotten it and I found out none of my other passwords are saved :(. In the description it said that data is encrypted and there MAY be some losses.. but is it possible that all is lost?

Thank you for support!

Have version 113.0.1 (64 bit) on Win 10

After an update from mozilla my credit union statements would not open or save. They do open on MIcrosoft Edge. There are other sites that open pdfs correctly with Firefox. The Credit Union IT said The government is requiring them to be more secure and they recommend I change browsers which I do not want to. There is no apparent error code or message. Just searching for a solution.

The last update 113.0.1 was when I really noticed it being slow. None of the current suggestions have any effect. I have restarted several times, cleared cookies and history, flushed dns and have gone through all settings. Privacy is set at "standard" and not using a VPN and have turned off add blockers with no effect either. I have to check, but I don't think I have any add-ons except for color on home page.

If I do a speed test, ping is kinda slow, download is half what it should be at times, and every test shows ZERO upload all using several sites to test from . The only thing not done is shutting down av which I won't do. Anyone else seeing this issue? Any other suggestions than the go-to stuff here? Windows 10

Is there a way to ensure size & shape of page remains the same from session to session? I use my TV as a monitor and every time I open Firefox I have to manually reshape the browser to fit the screen. I'd love for it to come up the same each time.

Thanks, Richard

Having downloaded the extension , see attached image , I get , when trying to install the error message as in the second image .

I would grateful for a solution! TIA

Ian

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the current version, but still unable to get any streaming platform to work. Tried Firefox save move, issue persists. Tried Chrome, works fine, no issues. So it's a firefox issue.

Firefox automatically updated and now tabs sync, which I absolutely hate and want to implode the Earth because this even exists. I go to the options to turn off the stupid pointless sync and oh wait it doesn't turn off. The box is not checked. Tabs still sync and display a worthless icon on my taskbar because apparently Mozilla thinks I'm such an idiot I need AN EXTRA FRICKING ICON to tell me I have open tabs in my browser.

So how do I actually turn this trashbag "feature" off if it's not by deselecting it in the "Sync" panel, since that doesn't work?

It happened for the first time a few months ago, now it has to be repeated several times in a row, now this error appears one after another,after i deleted the history,then again and again

long ago, when I did not allow Firefox to update(i deleted all update exe etc...) then never had any problems with it

i logged in to my firefox account on my daughters laptop - but my bookmarks didn't appear - when i synced now her bookmarks have replaced mine - i want mine back please

I am having problems with my Google Gmail. It won't load properly in Firefox (I have no problem in other browsers) and now I can't access YouTube. I'm having to delete my history continually and restart the Firefox. What's going on? I do have the current version of Firefox installed.

Hi,

When I try to sign on to my bank, PNC, I always get annoying two step verification. The problem is with Firefox. When I use troubleshoot, this does not happen. When I use Chrome it does not happen. It does not happen on mobile. Help!

Thank You, Leslie

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Ventura? I assume that Mozilla does not have a ARM version or is this a configuration issue? Or is there a different issue at play here?

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

Downloading google docs files from drive works fine, they convert to word and save to my downloads like normal. But downloading image files or pdfs yields this error. Right-clicking and downloading them from the folder view just does nothing. There is no difference between shared files and my own drive files. This error only happens in firefox, I can download files on microsoft edge just fine.

This has been happening for a few weeks now. Things I've tried:

-clearing cookies and cache -restarting firefox, restarting computer -checking for updates and updating firefox -disabling all my add-ons -clearing startup cache -adding drive.google.com and google.com to the exceptions for enhanced tracking protection -switching from standard to custom and unchecking cookies from the list of trackers and scripts to block, then clearing all cookies and cache -attempting to download in firefox troubleshoot mode -attempting to download in incognito mode -refreshing firefox -re-installing firefox by following the steps here: https://support.mozilla.org/en-US/questions/1233618 -turned off real-time protection on computer antivirus (default for windows 10) -turned off microsoft defender firewall

I don't even know what else I can try. I assume it's a firefox error because this only happens using firefox on my laptop - I use firefox mobile and can download the same files on my phone. Does anyone have any advice?

When I click on 'gmail' it opens in a tech support email search history instead of inbox. I have gone to settings and tried to do something but I don't understand the options.

I have a Firefox account and I want to recover my bookmarks and passwords. My Windows 10 PC didn't boot up so I had to do a factory reset. After the reset, I logged into Firefox and tried using the Import and Backup tool. There was only one recovery date so I chose that. I clicked on the date and was prompted "This will replace all of your current bookmarks with the backup. Are you sure?" I click OK and nothing happens. I didn't see my bookmarks and rebooted my computer.

It sounds like this might be two different issues: Bookmarks and Passwords.

Does anyone have any suggestions?