Firefox supportforum

when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chrome or Edge. Any ideas how to fix this frustrating issue. Thanks.

New install of Firefox set up with a 'wrong' email account. Tried to use the 'Mozilla account' page to fix this by using secondary email and then making it primary. But the secondary email I want to use is not allowed by Firefox giving an 'Account already exists' error. What should I do?

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.

Hello,

Recently I noticed that whenever I try to save a bookmark (and I save a lot of bookmarks) there are duplicates of my folders. I don't know why, but somehow at some point all my bookmarks got copied into other folders - Bookmarks Menu, Bookmarks Toolbar, and maybe something else. What's frustrating is that one of the folders is the one I use for convenience to access sites I regularly use, while saving to the other puts it somewhere I can't easily get to (I think it's the copies from Bookmarks Menu), so I have to make sure I'm putting it in the right folder - which is hard to do when they have the exact same name. Something I've found that works is to just find out which folder is the one that is in my toolbar and save it to those which pushes the ones in the Bookmarks Menu out of the quick access list, but that's not always convenient given how many bookmarks are in some folders. Using the bookmarks dupes extension, you can see just how many duplicates there are. I've also attached what I see when I save a bookmark, so you can see the duplicate folders.

Here are the results from my "Verify Integrity" test: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 15360KiB + The database has been vacuumed + Final database size is 15360KiB > Task: stats + Places.sqlite size is 15360KiB + Favicons.sqlite size is 6560KiB + pragma_user_version is 77 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 107879 unique pages + Table moz_origins has 687 records + Table moz_places has 14850 records + Table moz_places_extra has 0 records + Table moz_historyvisits has 23851 records + Table moz_historyvisits_extra has 0 records + Table moz_inputhistory has 94 records + Table moz_bookmarks has 6578 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 55 records + Table moz_items_annos has 0 records + Table moz_meta has 9 records + Table moz_places_metadata has 12975 records + Table moz_places_metadata_search_queries has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 20 records + Pages sequentiality: 43.5 + sqlite_schema: 32KiB (0.3%), 24.6% eff. + moz_origins: 32KiB (0.3%), 84.3% eff. + sqlite_autoindex_moz_origins_1: 32KiB (0.3%), 73.4% eff. + moz_places_extra: 32KiB (0.3%), 0% eff. + moz_historyvisits_extra: 32KiB (0.3%), 0% eff. + moz_inputhistory: 32KiB (0.3%), 7.3% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (0.3%), 5% eff. + moz_bookmarks_deleted: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (0.3%), 0% eff. + moz_keywords: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (0.3%), 0% eff. + sqlite_sequence: 32KiB (0.3%), 0.1% eff. + moz_anno_attributes: 32KiB (0.3%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (0.3%), 0.2% eff. + moz_annos: 32KiB (0.3%), 16.5% eff. + moz_items_annos: 32KiB (0.3%), 0% eff. + moz_meta: 32KiB (0.3%), 1.5% eff. + moz_places_metadata_search_queries: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (0.3%), 0% eff. + moz_previews_tombstones: 32KiB (0.3%), 0% eff. + sqlite_stat1: 32KiB (0.3%), 3.5% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (0.3%), 0% eff. + moz_annos_placeattributeindex: 32KiB (0.3%), 1.8% eff. + moz_items_annos_itemattributeindex: 32KiB (0.3%), 0% eff. + moz_bookmarks_itemindex: 128KiB (1.2%), 54.8% eff. + moz_bookmarks_parentindex: 128KiB (1.2%), 62.6% eff. + moz_places_visitcount: 160KiB (1.5%), 74.6% eff. + moz_places_altfrecencyindex: 160KiB (1.5%), 72.5% eff. + moz_bookmarks_itemlastmodifiedindex: 160KiB (1.5%), 75.9% eff. + moz_bookmarks_dateaddedindex: 160KiB (1.5%), 64.2% eff. + moz_places_metadata_referrerindex: 160KiB (1.5%), 65.8% eff. + moz_places_frecencyindex: 192KiB (1.8%), 68.8% eff. + moz_places_originidindex: 192KiB (1.8%), 70.5% eff. + moz_bookmarks_guid_uniqueindex: 192KiB (1.8%), 66.9% eff. + moz_places_url_hashindex: 256KiB (2.5%), 79.3% eff. + moz_places_lastvisitdateindex: 256KiB (2.5%), 84.1% eff. + moz_historyvisits_fromindex: 256KiB (2.5%), 82.9% eff. + moz_places_metadata_placecreated_uniqueindex: 256KiB (2.5%), 84.2% eff. + moz_places_guid_uniqueindex: 352KiB (3.4%), 82.4% eff. + moz_places_hostindex: 384KiB (3.7%), 90.4% eff. + moz_historyvisits_dateindex: 416KiB (4%), 89.6% eff. + moz_bookmarks: 480KiB (4.6%), 88.6% eff. + moz_historyvisits_placedateindex: 480KiB (4.6%), 92.2% eff. + moz_places_metadata: 512KiB (4.9%), 89.7% eff. + moz_historyvisits: 640KiB (6.2%), 93.5% eff. + moz_places: 3712KiB (35.7%), 98.1% eff. > Task: _refreshUI

Thanks.

(Ignore Norton 360 my dad installed it while it was on sale and now it's ended so I have to get rid of it)

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

I've had this issue ever since switching to a new laptop. This issue is specifically within Firefox (I have tested this in other browsers and programs, and the issue isn't there. Everything else works perfectly fine!)

Essentially, whenever Firefox plays multiple sounds at the same time (for example, I use both youtube and discord in-browser) the second sound will briefly mute the other sound. (Going back to the discord-youtube example, if I am watching a youtube video and recieve a discord notification, the youtube video will pause for about half a second.) Or if a site has background audio but also plays a short audio clip when certain elements are clicked, for example, it will cause this "overlapping" issue. Again, this issue is only within Firefox.

I am using Windows 11 if that helps. I've already tried using a Firefox Refresh and peeking in about:config but I'm totally lost as to what I can try next, since I can't find any other examples of people with this issue online. Sometimes the issue briefly fixes itself but then reappears.

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replacement email/account is already in use. How do I get around this?

I've recently started using the Tree Style Tab extension, and I'm finding it useful, but I'd like it if the list of tabs could be automatically hidden when only one tab is open (and automatically shown when more than one tab is open).

I hoped to write an extension to do this, but opening the sidebar from an extension requires a user gesture, so I suspect I'll have to use a userchrome.js script.

From a "userchrome.js"-like environment (i.e. unsandboxed AutoConfig), I can hide and show the sidebar with `SidebarUI.hide()` and `SidebarUI.show("treestyletab_piro_sakura_ne_jp-sidebar-action")`, and I can examine the tabs open in the current window via `gBrowser.tabs`, but I can't see how to get notified when the number of tabs changes (replacing `gBrowser.tabs` with a proxy doesn't work, for example). I suppose I could just check every few seconds? That feels like a bit of a cop-out, though, and gets more and more inefficient the more windows are open.

There's an API for extensions to receive events when tabs open and close, so clearly this is possible. Where should I be looking for this functionality?

(I also don't know how I would go about unregistering an event listener (or cancelling a setInterval call!) when the window closes, assuming that's necessary to avoid leaking resources – is there an event like `chrome-document-global-created` I could listen for, but that fires during teardown of the window rather than when one is created?)

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.