Firefox supportforum

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Hi there,

I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all formatting. It is plain text again.

I don't have this problem with any other browser like Safari.

I have already tried troubleshoot mode and to refresh my profile. Unfortunately I still have the same problem.

Any suggestions? Thank you in advance and all the best!

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit.

I need to disable Command+D that's currently used to "Bookmark This Page".

I need Command+D for another use.

I've searched about:config for "bookmark" and get a lot of hits, but I can't tell which one controls the setting for Command+D.

Or . . . am I barking up the wrong tree?

I want to disable Command+D.

Leaving the ability to mouse up and click Bookmarks > "Bookmark This Page" is ok.

I just need to disable the keyboard shortcut Command+D for "Bookmark This Page".

Anyone got a "howto" for this?

Thanks!

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up to date. I've checked the automatic updates box in my settings.

So do I manually update to version 107? Is 107 available for MacBook air? (I only ask because I have a 12-year old iMac that IS running version 107)

Thanks in advance for your help. I want to make sure I haven't missed something I was supposed to do.

Lately, far too many websites I try to open, simply won't! Sometimes it's via links from my home page, sometimes it's links within various websites, like a newspaper, or social media, just whatever, no rhyme nor reason, nor consistency. Even when I manually input the url, nothing happens, the browser just sits there, nothing happens. I've restarted, I've refreshed websites, clicked on "open in new tab/window", nothing gets it to work.

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor