open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (læs mere)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

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Appearance of Gmail in Firefox

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer… (læs mere)

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer. Most of the labels and text are surround by a white Highlight or box which looks ugly. I have exhauste dverything I know to get the text to look like Gmail in Chrome with no success. See attached screen shot of comparison. Could you please give some idea so That I can stay with Firefox Kind regards Chris

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Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (læs mere)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

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inactive pages go blank. firefox 96.0 ubuntu 18.04

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. … (læs mere)

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

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When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (læs mere)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

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Unable to make calls over messenger on firefox

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connec… (læs mere)

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connection lost". I cannot hear anything from the other side and vice versa. I have allowed the site to use microphone and earphone to use. Don't know what went wrong. My Firefox version is 96.0.1 for Linux and my OS is MX-Linux 21. Please help me if you can. Thanks in advance.

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Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (læs mere)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

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Seneste svar af heng96 for 6 dage siden

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (læs mere)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

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Same problem:

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived) How can I get a suitable 6-digit authentication code to use in browsers on Windows 10? Codes… (læs mere)

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived)

How can I get a suitable 6-digit authentication code to use in browsers on Windows 10?

Codes provided by neither of the authentication app's on my phone (Google and Microsoft) work.

Stillet af Paul Beaufait for 6 dage siden

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (læs mere)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

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Seneste svar af rearlclay1 for 6 dage siden

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (læs mere)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

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opensubtitles breach

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com This email did not appear in the Open Subtitles breach. No other… (læs mere)

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com

This email did not appear in the Open Subtitles breach. No other breaches found from a basic search".

how did you know about my use of opensubtitles and POSSIBLE inclusion with those affected?

Thank you.

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Seneste svar af R.1C for 6 dage siden

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (læs mere)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Stillet af bim007 for 5 dage siden

firefox shortcuts

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. T… (læs mere)

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. This just happened after using Firefox for years. Hope you can help. M

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Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (læs mere)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

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Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (læs mere)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

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