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AFter the standard screensaver kicks in, all Firefox windows go totally black except for the title bar,; only closing & restarting FF Fixes.

Windows XP SP3. This started with Firefox v.18.0. When any activity cancels the screensaver, all display returns as before, except Firefox. FF window will clos… (læs mere)

Windows XP SP3. This started with Firefox v.18.0. When any activity cancels the screensaver, all display returns as before, except Firefox. FF window will close using the corner "X", but no other toolbars are visible or functional. No new add-ons since the 18.0 update.

Stillet af lodavesf for 7 år siden

Besvaret af cor-el for 7 år siden

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HELP! Browser STUCK . I have vital info to save!

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The… (læs mere)

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The window just stays there. Clicking "stop script" does nothing. I have another tab open in that browser window with writing that took me HOURS to compose. If I force quit it will lose it. Help help help!! Thank you in advance for any help with this!!

Karen

Stillet af freshwind for 6 år siden

Besvaret af freshwind for 6 år siden

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After installing or upgrading to Firefox 31, starting Firefox does not show homepage, customize shows a blank page and the option button does not work

I am the Windows admin for a university department and install PCs with Firefox all the time. This problem does not happen with every PC I maintain, only a select few (d… (læs mere)

I am the Windows admin for a university department and install PCs with Firefox all the time. This problem does not happen with every PC I maintain, only a select few (different model laptops with Windows 8.1 and update 1.) Until today, it only happened with new user accounts (with admin rights) that I setup on the laptops for our staff. Today this happened with The Administrator account while setting up a new laptop. In all cases so far, I install Windows from a saved image that was created using sysprep.

I have tried the many suggestions of resetting Firefox, deleting the users Firefox profile, deleting the users Windows profile, uninstalling/reinstalling Firefox, uninstalling/reinstalling Firefox and the latest Java, but nothing helps. After uninstalling, I run an app to delete temp files and caches and will even manually remove registry keys HKLM\SOFTWARE\Mozilla and HKCU\SOFTWARE\Mozilla. Plus I reboot and make sure the install folder is deleted after uninstall.

Results are the same: after installing Firefox 31, the initial setup window for migrating IE and/or Chrome pops up and after clicking the Finish button, Firefox starts, but does not show the initial new user page, only a blank page. Clicking on the Options button (3 bars) does nothing. Right-clicking in the proper area, the popup menu appears so I can choose to Customize, but that only opens another tab with about:customize in the URL and the page is blank. From the right-click popup menu, I can enable the Menu Bar and get to Options from that.

My latest attempt has helped a little. I uninstalled Firefox 31, cleaned up, deleted user Firefox profile, rebooted and then installed Firefox 30. Inital startup runs, and tells me I'm not up to date, and the Options button works. But I still cannot customize.

I then upgraded to Firefox 31, but then it's back to no startup page, no options button and no customize. I can downgrade to 30 and get all but customize working again.

Only Addon is one for McAfee Scriptscan for Firefox 15.1.0, which just after installing is disabled.

Any help would be appreciated. Thank you.

Stillet af pctechdave for 6 år siden

Besvaret af cor-el for 6 år siden

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NCH HOMEPAGE is still here at Firefox!

I asked this over and over and this page is giving me the run around! I 'm going to cut and paste this question! I reset Firefox and NCH Software facing still opens up as… (læs mere)

I asked this over and over and this page is giving me the run around! I 'm going to cut and paste this question!

I reset Firefox and NCH Software facing still opens up as my homepage!! Yes, clicked OK after reset and closed the computer . It doesn't work. I read the other people's issues with this same problem here on the forum and it doesn't work for me. Help please!

Stillet af Shinobinomono for 6 år siden

Besvaret af AliceWyman for 6 år siden

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http://i100.independent.co.uk website won't load

http://i100.independent.co.uk website won't load. Loads fine in Safari and Chrome. Have cleared cookies and cache. Have started in safe mode with all add-ons/extensions/p… (læs mere)

http://i100.independent.co.uk website won't load. Loads fine in Safari and Chrome.

Have cleared cookies and cache. Have started in safe mode with all add-ons/extensions/plugins off. Have checked firewall and cleared anything that might be related and is blocked.

Just get a message in the bottom left "Waiting for ... "

Firefox 32.0.3 Mac OS 10.9.5

Stillet af UKLarry for 6 år siden

Besvaret af UKLarry for 6 år siden

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All icons spontaneously disappeared (reload, home, bookmark folders, exes in tabs, favicons)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I… (læs mere)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I haven't closed the browser but suddenly ALL icons have disappeared. If I click on the blank spaces, the functions will still work (e.g. I can still close a tab), but I cannot see the following: Reload, Home, etc. buttons; Bookmark folder icons; Any of the icons in the Settings tab; Exes in the upper right-hand corner of the tabs; Favicons.

Stillet af sagha for 6 år siden

Besvaret af cor-el for 6 år siden

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Firefox won't open, quit, force quit or finder quit. Help!

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This p… (læs mere)

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

Stillet af nerakbow for 6 år siden

Besvaret af cor-el for 6 år siden

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Youtube crashes windows

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to brea… (læs mere)

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to break my entire desktop. This only happens with Firefox. Also, YouTube is much slower to load on Firefox, which will most likely make Windows 8 crash more often.

Stillet af SuddenNonsense for 6 år siden

Besvaret af SuddenNonsense for 6 år siden

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Firefox crashes

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc. I ha… (læs mere)

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc.

I have tried everything I can find in the forums and troubleshooting sections.

I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed.

I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything.

Please help!

Stillet af winsomebulldog for 6 år siden

Besvaret af winsomebulldog for 6 år siden

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Stylish add-on not working

I installed Stylish a few months ago, and it worked perfectly for a while - and then one day it just stopped. Nothing works. I checked to see if Firefox had updated - nop… (læs mere)

I installed Stylish a few months ago, and it worked perfectly for a while - and then one day it just stopped. Nothing works. I checked to see if Firefox had updated - nope. I disabled and re-enabled the add-on - nope. I uninstalled and reinstalled it - nope. I installed a test script, thinking that maybe the problems were with individual scripts - nope. I went through the steps as directed here (https://support.mozilla.org/en-US/questions/982460) but that didn't work either.

While doing the last one I actually managed to fix another add-on that hadn't worked properly on this computer's Firefox - I have another computer that it worked perfectly on, and I think this computer's files for it were corrupted. I cleared out all that add-on's files on this computer and transferred the other computer's files for the add-on over, and now it works perfectly. However, when I tried this for Stylish (which also works perfectly on the other computer) it didn't work.

tl;dr: there's something wrong with this computer's Firefox and/or its files for the Stylish add-on, and I'd like to get whatever it is fixed.

Stillet af kcatty for 6 år siden

Besvaret af FredMcD for 6 år siden

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After upgrading to the newest version of firefox Juniper J-Web management doesnot show the pages correct

The Juniper J-web management (java?!) page is not viewed right. With Firefox in fullscreen mode, You will see a purple line in top; in windowed mode the graphics looks re… (læs mere)

The Juniper J-web management (java?!) page is not viewed right. With Firefox in fullscreen mode, You will see a purple line in top; in windowed mode the graphics looks resized with a small symbol in the lower right corner. But you can't resize.

Stillet af sander.terhorst for 6 år siden

Besvaret af guigs for 6 år siden

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How can I unloc k all the sqlite db's in my profile.

Firefox is crashing my X windows every time I try to start it. Actually so is Thunderbird, but right now I don't have time to try to reinstalll the packages, move my pr… (læs mere)

Firefox is crashing my X windows every time I try to start it. Actually so is Thunderbird, but right now I don't have time to try to reinstalll the packages, move my profile., or any of the standard moves.

All  I want to do is fetch a few bookmarks from my Toolbar. I've searched for them in the backfiles -- text of course -- and had not luck.  So I tried python to read the sqlite db's.  

On all the databases, I get the error: "file is encrypted or is not a database."

It'd be one thing if it were just a single db file, but it's all of them: cookies, places, permissions, etc.

Stillet af Anomalous for 6 år siden

Besvaret af Anomalous for 6 år siden

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I know how to change my homepage. I know how to stop multiple pages from opening. Every time I change this , it still opens multiple tabs!!! Very annoying...Tri

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just abou… (læs mere)

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just about every other solution stated in your help community!! I had this problem once before , I did something and it worked! That was a few months ago so I don't remember what I did! It's like that Firefox is not remembering any changes that I make! And yes , I looked up solutions as to why that Firefox isn't changing my preferences or saving my changes also! And I have tried almost all of those solutions too! Nothing is working... thank you for your time...

Stillet af iam4goblue for 6 år siden

Besvaret af FredMcD for 6 år siden

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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (læs mere)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Stillet af Larry for 6 år siden

Besvaret af cor-el for 6 år siden

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Lync and Mozilla v33.0.1

Hello, Currently I am required to make IE my default browser in order for my "join a meeting" through Lync 2010 to work. I would prefer to use Firefox as my default as it… (læs mere)

Hello, Currently I am required to make IE my default browser in order for my "join a meeting" through Lync 2010 to work. I would prefer to use Firefox as my default as it is a much better browser. The goal I am after is to click on join a meeting in my Outlook and then revert me back to my Lynch 2010 application loaded on my computer.

Stillet af jonsie1083 for 6 år siden

Besvaret af guigs for 6 år siden

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Youtube is freezing after 14seconds

Hello, youtube videos are freezing for no reason, mostly after 14 seconds and never start playing again. I need to refresh page often more than 1 time to get video load. … (læs mere)

Hello, youtube videos are freezing for no reason, mostly after 14 seconds and never start playing again. I need to refresh page often more than 1 time to get video load. I'm using latest flashplayer, and I guess firefox (32.0.2) too couse I have automatical updates. For addons I use adblockplus, youtube high definition 32.0 and proxymate.

For plugins i use adobe acrobat 11.0.9.29, Java se7 u67 10.67.2.1, pando web plugin 1.0.0.1, shockwave flash 15.0.0.152. 

I have read about adblock plus can couse this problem but when I disable it, nothing changes. Also i have reinstalled flash player, firefox used Ccleaner to clear all cookies, history, etc. and it doesnt help. I have tried Google chrom with same addons and it works, but i dont want to use Google chrom so i ask you what to do.

Stillet af rislou for 6 år siden

Besvaret af FredMcD for 6 år siden

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Proxy Settings No Longer Work with v32.0.3

The manual proxy settings no longer work for me with v32.0.3 Windows 32-bit version. I have tried disabling all add-ons, resetting everything, and removing then reinstall… (læs mere)

The manual proxy settings no longer work for me with v32.0.3 Windows 32-bit version. I have tried disabling all add-ons, resetting everything, and removing then reinstalling.

Anything else I can try?

Stillet af NWTSCL for 6 år siden

Besvaret af yoshipop for 5 år siden

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Firefox makes me redownload the flash game everytime

The problem is probably with the cache. If I clear it, for a while, everything works fine but after a while, when the cache stored on my pc has reached a certain amount (… (læs mere)

The problem is probably with the cache. If I clear it, for a while, everything works fine but after a while, when the cache stored on my pc has reached a certain amount (near the maximum), that problem happens again.

Clearing everytime and redownloading everything is honestly, really annoying.

Is there a way to make Firefox delete cache older than a certain amount of time on its own and keep recent ones only? Honestly, I'm using Firefox to play 2 games only and for some reasons, the cache continue to grow even though I do the same thing everytime and I find it weird. They are Japanese Flash games and don't seem to work that well on Chrome and I don't use IE so I use Firefox only for those 2 games... I think the way Firefox's cache works is weird...

Stillet af ZeroUrashima for 5 år siden

Besvaret af FredMcD for 5 år siden

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updated my aurora browser and your new Blue Firefox deleted everything.WHY? WHY? WHY?

i am so pissed off to Mozilla Firefox. i updated my aurora to version 35.oa2something and then BOOM! turned into a Blue Firefox! i said F@CK YEAH, its cool and nice! but… (læs mere)

i am so pissed off to Mozilla Firefox. i updated my aurora to version 35.oa2something and then BOOM! turned into a Blue Firefox! i said F@CK YEAH, its cool and nice! but then i realized that everything was deleted. F@CKING DELETED! Never before an update deleted everything i have saved in my browser..... Bookmarks, passwords, usernames, add-ons..... F@CKING EVERYTHING!

WHY DON' T YOU ALERT SOMEONE ABOUT DELETING AND CHANGINGS ON THE F@CKING BROWSER? DO YOU KNOW HOW MANY I HAD SAVED ON/IN/AT AURORA? I F@CKING HATE YOU RIGHT NOW.

IF THERE IS NO SOLUTION ABOUT MY PROBLEM, I AM DELETING FIREFOX.

Stillet af MoumoglouGR for 5 år siden

Besvaret af cor-el for 5 år siden

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Many many videos refuse to play; they load but give error on play

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing video… (læs mere)

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Stillet af joeybingo for 5 år siden

Besvaret af guigs for 5 år siden