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Want to re-install Firefox with completely clean slate

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that … (læs mere)

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that I had an account. How to wipe slate clean and start completely fresh?

Stillet af rconrad for 1 år siden

Besvaret af cor-el for 1 år siden

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Importing from Opera

Microsoft will not let me use Opera without having to reinstall it every time Windows updates. I've been using Opera for 4 years and all my data and bookmarks are there.… (læs mere)

Microsoft will not let me use Opera without having to reinstall it every time Windows updates. I've been using Opera for 4 years and all my data and bookmarks are there. Firefox does not give the option to import from OPERA!!! "Other browsers" never includes Opera. Help? Anyone know how to import from the browser I've been using for years?

Stillet af brokenseven17 for 1 år siden

Besvaret af Wesley Branton for 1 år siden

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Firefox new for an XP laptop

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" t… (læs mere)

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" to the XP. Then I presume I will be able to download the NEWEST version that will run under XP and do the upgrade. What I received was indistinguishable from the most current version, when I tried to get 43.0.1. Help?

Stillet af GooRoo for 1 år siden

Besvaret af James for 1 år siden

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Updating Firefox from Menu > Help > About yields ransomware

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its… (læs mere)

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its update, then asked me to restart Firefox. I did so and got a "ransomware" notice from my antivirus program, saying it fixed the problem (but not how). Trying to run Firefox repeats the notice. Does Firefox now have malware in it?

A Web search turns up nothing. I am posting this question from Google Chrome.

Windows 10 Home Malwarebytes premium (latest)

Stillet af David Spector for 1 år siden

Besvaret af David Spector for 1 år siden

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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (læs mere)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Stillet af Steve Chessin for 1 år siden

Besvaret af Steve Chessin for 1 år siden

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How do I install Firefox on a new Windows 10 PC?

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a… (læs mere)

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a WD Blue SSD which is 560 MB/s big, and has Windows 10 installed and running on it, when I start up this PC.

How do I go about replacing the Microsoft software with Firefox and Thunderbird? The Win 10 software is different than Win 7 so I don't know how to use very well. And the Win 10 instructions don't exactly match up with the Win 10 that is installed on my PC, so if some-body could list some of the steps that are more accurate than what MS has given, I would appreciate it.

Stillet af warp4dennis for 1 år siden

Besvaret af ARMAN KHAN for 1 år siden

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Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (læs mere)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Stillet af hillstrom0036 for 2 år siden

Besvaret af jscher2000 - Support Volunteer for 2 år siden

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Firefox download error

I keep trying to download some music off of YouTube through a ytmp3 website that I've used before. But it keeps popping this code up on the screen when I hit download and… (læs mere)

I keep trying to download some music off of YouTube through a ytmp3 website that I've used before. But it keeps popping this code up on the screen when I hit download and it doesn't work. Any idea what it means? Thank you

Stillet af Jackhardman619 for 1 år siden

Besvaret af FredMcD for 1 år siden

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Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (læs mere)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Stillet af mgarrean for 1 år siden

Besvaret af mgarrean for 1 år siden

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import passwords from vivaldi

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open impor… (læs mere)

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open import wizard which tells me "no programs that contain bookmarks...could be found" which is complete nonsense as i have a vivaldi running and full of passwords. please do not advise me to put manually every password,i have close to 100,coze this will not happened. btw,im on latest manjaro xfce,just fyi if its important. thx for help in advance.

Stillet af Me for 1 år siden

Besvaret af cor-el for 1 år siden

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Is opening a pdf file in firefox browser safe?

Hi, I accidently opened a sensitive file using firefox browser. I reinstalled windows but is there a chance of the file being seen still on the internet? If so, is there … (læs mere)

Hi,

I accidently opened a sensitive file using firefox browser. I reinstalled windows but is there a chance of the file being seen still on the internet? If so, is there anything else I can do?

Thank you guys in advance! I'm kinda worried :(

Stillet af for_rebecca for 1 år siden

Besvaret af Balázs Meskó for 1 år siden

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Newly updated Firefox 78.0.2 doesn't render pages well under MacOS 10.15.6

I just updated to Firefox 78.0.2 on my MacBook Air running MacOS 10.5.6. Firefox starts and opens all my windows as normal, but the page rendering is completely wrong. Al… (læs mere)

I just updated to Firefox 78.0.2 on my MacBook Air running MacOS 10.5.6. Firefox starts and opens all my windows as normal, but the page rendering is completely wrong. All pages are affected- yahoo.com, duckduckgo.com, I get plaintext HTML instead of any graphics working. Anyone else have this issue?

Stillet af jayce_seven for 1 år siden

Besvaret af cor-el for 1 år siden

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Firefox Installer is WAY too simplified.

The Firefox Installer is WAY too simple for my needs. How? There isn't any "Custom Installation" or Advanced" option. When you open the installer, it just installs Firefo… (læs mere)

The Firefox Installer is WAY too simple for my needs. How? There isn't any "Custom Installation" or Advanced" option. When you open the installer, it just installs Firefox. What I want is something to let me choose where to install Firefox. Anyone know how I can do this? I really like firefox, but the installer is WAYYY too simple, please make an advanced options menu, and tell my WHY you made the installer so SIMPLE. How can we change if it creates a start menu folder, or desktop icon? We cant! Please make the installer more advanced, can someone PLEASE tell me how to change the installation location?

Stillet af kennylr2007 for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

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Restoring lost profile

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have … (læs mere)

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have now retrieved it from what I think is the last computer backup. I can't quite achieve getting my new version of FF (78.0.2) on the new HDD to recognize and use the longtime profile. I really miss my bookmarks and logins/passwords. (No, I didn't have Firefox Sync set before this.) Any suggestions greatly appreciated.

Wes

Stillet af wessokolosky for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

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64 bit install has sheild flag and will not open

Ever done something and wish you hadn't. I upgraded my 32 bit Firefox install to 64 bit and it's all gone horribly wrong. The Firefox icon has a wee shield on it and wh… (læs mere)

Ever done something and wish you hadn't. I upgraded my 32 bit Firefox install to 64 bit and it's all gone horribly wrong. The Firefox icon has a wee shield on it and when I try to run it I'm constantly asked if I want Firefox to update my PC.

I've tried uninstalling and re-installing several times with no success. It looks like I have 4 options

  • Forget using Firefox (don't want to do that)
  • Buy a new PC (can't afford that)
  • Plead with the experts on here to help me get it fixed.
  • Rollback my PC to yesterday!

I'm running windows 10 build 1903 on a Lenovo all in one PC. Please please please can someone help?

Stillet af colin.mclennan for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden