Firefox supportforum

Audio play button obscured

URL of affected sites

http://cknw.com (Bruce Allens reality check)

I was able to use firefox, but all my bookmarks and history disappeared. Also, the forward and back arrow and refresh buttons weren't working. I followed the directions for restoring firefox profiles, and that didn't work. I wasn't able to open firefox again, and I received the message: "a copy of firefox is already open. only one copy of firefox can be open at a time." I tried closing firefox, even uninstalling it and reinstalling another file, but I still get the same message over and over again.

I updated Firefox yesterday and now every single website I go to is way too zoomed in. It was not like that before and it somehow has become the default zoom level. I have to manually change the zoom level each time I go to a page, refresh a page, open a new window, open a new tab, etc. How do I fix this? It's only been one day and it's getting annoying.

This happened

Every time Firefox opened

== I updated Firefox yesterday

I've downloaded the latest update. When I go to install, I'm told I don't have enough privileges. I AM the owner and administrator of this computer. What's up?

== When I downloaded 3.6.8

When I type a word or misspelled web address in the address/location bar, Firefox performs a search using a search engine. In my case, it uses an obscure Bresnan website and I want to use google. Is there a way to control which search engine it uses?

I was uploading (or downloading, I'm not sure) a music file that was sent to me by email, and the gray box that automatically asks me if I want to download came up, and I accidentally clicked the wrong thing instead of just hitting okay. (there are two options to click - click the little bubble, and I have mine always on the first option) I don't remember what the option was, but now it asks me where to save it and when I hit iTunes, it doesn't go to my iTunes. How do I get the original "would you like to save this file" or "download now" box back?

This happened

Just once or twice

== I accidentally clicked the wrong option while downloading

Firefox has difficulty navigating nested frame sets. I posted this problem in detail several days ago but have not received your response. Initial Frame set is overridden. Its suppose to place secondary frameset within the splash screen frame of the first. Result is that Navigation menus are lost. Please respond. This is a critical problem for me. Thank you

URL of affected sites

http://www.johncregar.com

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

How do I block Facebook? I use Apple OS X. I canceled my Facebook account, but there are sometimes advertising links on other sites where you can't tell it's a Facebook site until after clicking on the link. The problem with Facebook is if you cancel your account but then visit again (accidentally or otherwise), it reactivates your old canceled account--unless they've changed their privacy settings again to stop this. How do I set up Firefox so that it blocks Facebook, or at least warns me that I'm about to go go Facebook? Thx.

Hi, I love the feature where prior session tabs appear as a checklist after a crash in Firefox. Is there a way to make this appear without a crash? I tried the session manager plugin but it froze constantly.

Tried various solutions without success. My library (bookmarks) is empty and I cannot find the files you mention under my finder/ librarly / application support / Firefox (missing, but Mozilla exists, but it doesn't have the files you mention).

I see error messages flash by in my support files such as javascript or CSS, but they go away faster than I can read them

This happened

Every time Firefox opened

== recently perhaps right after loading FF 3.6

Firefox crashes soon after startup (5 seconds). I have uninstalled all addons and the latest crash ID is bp-53911d93-01fb-44fa-a0ac-c44da2100726.

Crash ID(s)

bp-53911d93-01fb-44fa-a0ac-c44da2100726

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

I want to make my sky.com email the default app for mailto situations. What do I have to do? I thought sky was powered by google, but mailto wants me to set up a new gmail account.

When I use a shortcut (to open a web page at Yahoo.com) with the application Launchbar, if Firefox was not already launched, it launches, opens a blank window, then opens another window with the requested web page.

This problem is already listed in the list ofproblems, and it is stated that this has been corrected. IT HAS NOT.

As a matter of fact, this is new behaviour since 3.6.x

Thanks.

This happened

Every time Firefox opened

== after update to 3.6.8

After 3. it's all been down hill. Have not 3.6.8 and did not download 3.6.7 . Do I need to install 3.6.5 and 3.6.7 before 3.6.8. Do I need to uninstall previous versions? I am a novice so please be clear.

When I want to download something from the Internet, Firefox immediately begins the download either before I am allowed to chose the destination file or just after. I have little time or control to direct the download. This just started happening after an update. How can I change this?

This happened

Every time Firefox opened

== within the last week

When I click on an email link - Firefox opens two browser windows - My homepage AND the page relating to the link. Tried setting up DNS and that hasn't helped. This problem began with version 3.6 and none of the subsequent updates have addressed the problem.

Operating system

OS 10.5.8

I can't begin to tell you because the whole set up is a mess. Tiny print (regardless of instructions) pages won't open, often can not get access to page, and each time you make a change, it get's worse. With 2 new updates your requested me to make (3.7 & 3.8) I afraid my computer will be ruined. You also request I upgrade to adobe 10.1. I don't know how. Am I suppose to simply install it or do I uninstall 7.9 first and when will all your problems with firefox stop being my problems? How do I talk to a real person? You sure aren't like dealing with Apple. Firefox not user friendly unless you are a scientist.

This happened

Every time Firefox opened

== When I upgrade to firefox 3.6

Update to recent version of FF. Went to open today...wouldn't open. Went through the apps tab and opened there and its the 2.0 version!! where is the updated version with all the bookmarks, etc.??? This is on a Mac.

today

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7