Firefox supportforum

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks from yesterday? At the moment I cannot see any of my old bookmarks all i have is the bookmarks that come with when you install firefox.

I am logged into firefox but i cannot see my old search history or find any of my old bookmarked folders.

Please help me, I thought firefox was looking after my bookmarks when i was logging in.

Thank you

Louis

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

Whenever I open a new tab or window, I'm greeted with the Firefox home screen, which displays various shortcut tiles.

Currently, I have a shortcut for Amazon, which includes a handy blue magnifying glass symbol 🔎 indicating it's a search shortcut and not a shortcut that will take me to an URL. I'm looking to set up similar search shortcuts for YouTube and Google. I've attached an image below for reference.

If anyone is familiar with how to customize these search shortcuts in Firefox, your guidance would be greatly appreciated. Please let me know if you have any tips or steps to follow.

Hello, when I open the Firefox browser from my taskbar it does not open as a full browser page as Image 3.

I have to click on the full-screen icon twice to get it open in full screen as in Image 4.

Please can you help?

After my PC rebooted, firefox will not open unless I rename the EXE to something else.

Steps already taken 1) Refresh firefox 2) reinstall firefox (including after wiping all data from PC) 3) delete parent.lock 4) check Microsoft account - I am NOT content filtering. I am the sole user in my "family" and the app lists me as the organizer. I have zero way to even set UP content filtering.

I am at my wit's end. I can't set it as a default browser because the EXE doesn't match.

Device name LAPTOP-ONUJ626J Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz Installed RAM 8.00 GB (7.81 GB usable) Device ID A6F1AC94-C536-41A0-A460-2CFF0CDDC41C Product ID 00325-81531-34579-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display OS: Windows 10 Home Version 22H2 (OS Build 19045.3693)

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

I had a laptop Windows 7 laptop that fried itself, a puff of grey smoke came out of the air vent on the side of the laptop and now I have a Windows 10 Pro laptop. I saved the file "Old Firefox Data". Were do I insert these two files (folders) in Firefox to restore it back to it's condition before the new laptop?

Old Firefox Data 41n7x9r4.default-release-1679350213712 eer77r96.default-release

Thanks, Richard Germain

When I try to open Facebook, NJ.Com and Shopmyexchange.com I get the error message "Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR". I have tried the instructions on your support page but that didn't help. I can get into other web pages with no problem and can get into the 3 web sites using another browser.

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now

it says I have to go thru Google:  I have NO Google account & I can't get into my e=mail.

WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I

CANNOT GET INTO MY E-MAIL???

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

I recently installed Firefox version 120.0.1 on Linux Lite 6.6 and logged in to my Mozilla and Firefox accounts, then synced my data. In the past, when I used Ubuntu Desktop 22.04, this method would display all the bookmarks I had saved on other devices that also use Firefox. However, for this case, syncing did not successfully display bookmarks in the Firefox toolbar.

I then tried exporting bookmarks to an HTML file, then importing them into the newly installed Firefox using the Bookmarks Manager, but the window for selecting the HTML file did not open, so I couldn't import bookmarks.html into the new Firefox installed on Linux Lite 6.6. I also tried restoring from the Bookmarks Manager, but the window for selecting the HTML file did not open either.

Is there another way to transfer these bookmarks to the newly installed Firefox on Linux Lite?

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I AM ATTACHING AN IMAGE THAT MAY HELP WITH MY QUESTION. I USED TO HAVE MY HOME PAGE ICON SHOW UP BUT IT NO LONGER DOES. SEE ATTACHMENT. HOW CAN I RESTORE THE HOME PAGE ICON? PLEASE REPLY TO [removed email from public]

Thank you

I have no audio from Firefox browser. Every other browser and app on the PC works fine. I have tried reinstalling Firefox, and using other Audio devices (speakers, different headsets, etc)

Hello! I want to remove help-button, password-button, addons-button from the (hamburger) menu of Firefox. To do this, I created a chrome folder in the browser profile, inside which there is a file userChrome.css. Contents of the css file

@namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);

1. appMenu-passwords-button,
2. appMenu-extensions-themes-button,
3. appMenu-help-button2

{ display:none !important; } This css file was removed from the menu: passwords, extensions. How can i remove help button? And second question - how to remove the copy and show password buttons from the passwords tab? Thnx for answers!