Firefox supportforum

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Expected: Firefox displaying all known Unicode characters.

Result: Many characters missing.

Failure page as an example: https://en.wikipedia.org/wiki/Religious_and_political_symbols_in_Unicode

Description: I tried going through a Unicode list Unicode list and the extensive set of characters displayed correctly. However, when reaching further into character sets as shown in the failure page page, many are missing which are not new.

• "Repair encoding. . ." button was not active.
• An encoding switch extension was not able to resolve the issue.
• Troubleshooting mode did not show changes.
• Switched fronts available such as Noto Sans and Roboto Sans without success. Possibly a font failure?

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

I mainly bookmark pages by clicking and dragging the URL to my bookmarks sidebar as I've always found this to be more convenient. After the last two Firefox updates, this method no longer saves the page title, just the page URL.

In the attached image, the URL and resulting bookmark from dragging it to the sidebar are circled in red. The expected title is circled in orange. An example of an older (correctly titled) bookmark is circled in green. This is not a page specific issue, as it happens on every webpage.

CTRL+D as well as pressing the star icon in the navigation bar still work as expected, bookmarking pages with their correct titles.

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

So this started recently and I'm not sure if I did something to toggle this by accident or not, but recently when I've started dragging the web address into my favorites bar to add to my favorites, the favorites bar won't save the page's title, and instead will only save the web address itself. I'm not sure if I'm explaining very well, but I'm including a screen shot of what I mean; if I click on the star and add to favorites, then the web page's title will show up, but not if I just drag the address in. I find this personally frustrating, and I was wondering if I had accidentally toggled something? You can see the difference between the two in the screencaps I've posted.

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Locking this thread.
Please continue here: [/questions/1409196]
Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me.

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when I wanted to copy one sentence from of an entire document. Thank you.

I noticed this first when I had to force Google to go into dark mode even though firefox was already in dark mode.

I have searched through some issue reports and have seen a lot of people mentioning that their system theme is not being detected properly. This is not that issue. I can set the firefox "Website appearance" to dark or automatic at which point the UI of firefox itself does do into dark mode so no issues there. However if I go to a website that tries to query 'prefers-color-scheme' and set its theme accordingly it always returns 'light'. This is the case even if I set the 'layout.css.prefers-color-scheme.content-override' to 0 in about:config.

I used this website to test: https://septatrix.github.io/prefers-color-scheme-test/

The issue persists when opening a website in a private window.

Let me know if I need to provide additional information.

-Felix