Firefox supportforum

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

• Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.