Firefox Support Forum

is there any way i can roll back the most recent firefox update? i updated firefox on june 12th and ever since than, i can not use firefox or open any tabs due to it continuously crashing over and over with no recovery. it is so bad that i had to go to microsoft edge just to report this problem, because i can not get firefox to open anything beyong my homepage without crashing the tabs. please email me at gnralee01@yahoo.com this is infuriating and i have to now use microsoft edge for my browsing because i can not use firefox until you fix this. i have uninstalled and reinstalled firefox 3 seperate times and i still get the same results. firefox worked great prior to the june 12th update.

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Hello! A year or two ago I ran into a problem. While Firefox is checking for an update, it does not load any sites. I have to wait about 5 minutes each time before I can start using the browser. It is incredibly annoying. Has anyone encountered this kind of problem?

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo it is a security glitch in the Firefox preferences. I was not able to find what they were referring to so I am contacting you for help. Instructions on where to find this would be greatly appreciately. It was something about unclicking encrypted security and that bothers me somewhat.

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) but the thing that says what the browser is doing right now - I don't really know how it's called, sorry - keeps showing, and the only way for me to remove it when it's stuck is to refresh the page. It is a small yet annoying problem, and been persistent through Firefox's updates. Thanks for reading and helping to make Firefox the best!

I stored a password for particular web site. When I reset the password and stored it again. but your site does not revise it. then i try to remove it but you offer to passwords for all websites. THIS PREVENT ME TO STORE PASSWORDS IN THE FUTURE.

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com.

   You might need to install other software to open this address.

www.wsj.com isn't the only website where this happens. It seems random on sites. www.youtube.com, www.wellsfargo.com. It all started after the last windows update this week. my other browsers weren't affected. Firefox is my preferred browser. Help me fix this.

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthly release and a minor update as needed. For the next release scheduled in July I see a stable version of 128.0 with two matching ESR versions. I'm trying to understand the difference between the two ESR versions. The two versions advertised as ESRs are 128.0 + 115.13.

https://whattrainisitnow.com/calendar/

Thanks.

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "last 7 days" that too doesnt have the exact date. how can i exactly view the data of a particular date past yesterday?

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

this site sucks by the way keeps eating what i type

Firefox version 127.0 Ubuntu 22.04.4

bookmarks toolbar under address bar broken setting set correctly for it to be there and there is a blank space for it to be there but none of my bookmarks that are in that folder show up changing the settings make the blank bar disappear and come back see screenshot.

Firefox home page is missing even though it is set to display just get blank screen on both new tabs and at start up of browser even though it is set to show Firefox start screen.

now every time i start Firefox it demands my master password for my passwords? just hitting cancel makes it go away though.

right click copy only works like 1/4 the time allot of the time the even though the text is highlighted copy is greyed out but using control+c usually works. that one has been happening a wile though.

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Hi

I just clicked on my Firefox to open it and was met with a new update tab, and all my tabs had disappeared, which I have had happen to me in the past and ended up losing everything after closing Firefox and reopening it again.

So with that in mind I went to History and everything was greyed out, and so had no option but to close my browser, thinking that maybe that it had opened that one to tell me about the update and if I reopened it all my tabs would be there. Is there anyway I can retrieve all my tabs?.

Thanks

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem".

I would like to cause the PCs to use wifi to access the modem ONLY for internet and Thunderbird, with the workgroup remaining on the wired system.

With both "networks" enabled in W10 the PCs are automatically defaulting to whichever method was enabled 1st. I have no idea how or if I can "split" the flow and cause FF and Tbird ONLY to use wifi.

Even though I have browser.privateWindowSeparation.enabled set on "false", private windows appear separate regardless and it is bothering me. I restarted my browser, logged out and then back in, toggled the setting on and off again, but the damn thing stays in this uncomfortable spot that would be awkward to explain as opposed to simply having it blend in with the other windows innocuously. How do I fix this?