Firefox supportforum

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libcups2:i386 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libxtables12:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libnvidia-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libgpgmepp6:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), coreutils:amd64 (8.32-4.1ubuntu1, 8.32-4.1ubuntu1.1), libnvidia-fbc1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-fbc1-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), bind9-host:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), libnvidia-gl-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-gl-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), iptables:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libglx-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglx-mesa0:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), python3-distupgrade:amd64 (1:22.04.17, 1:22.04.19), language-pack-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), update-manager:amd64 (1:22.04.18, 1:22.04.19), libctf-nobfd0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libnvidia-extra-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), nvidia-compute-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), nvidia-driver-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), tzdata:amd64 (2023d-0ubuntu0.22.04, 2024a-0ubuntu0.22.04), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libldap-common:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), openjdk-17-jdk:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libnvidia-encode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-encode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), openjdk-17-jre:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), openjdk-17-jdk-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libgbm1:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgbm1:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), xxd:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libkpathsea6:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), libgdm1:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), nvidia-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libexpat1:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libexpat1:i386 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libbinutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), ubuntu-release-upgrader-gtk:amd64 (1:22.04.17, 1:22.04.19), xserver-xorg-video-nvidia-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), firmware-sof-signed:amd64 (2.0-1ubuntu4.4, 2.0-1ubuntu4.5), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), alsa-ucm-conf:amd64 (1.2.6.3-1ubuntu1.10, 1.2.6.3-1ubuntu1.11), cups-daemon:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), linux-image-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), vim-common:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libtiff5:amd64 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libtiff5:i386 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libip4tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), tracker-miner-fs:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), gir1.2-javascriptcoregtk-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), binutils-x86-64-linux-gnu:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), gir1.2-webkit2-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), language-pack-en:amd64 (1:22.04+20230801, 1:22.04+20240212), language-pack-gnome-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), libxatracker2:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libxml2:amd64 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), libxml2:i386 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), less:amd64 (590-1ubuntu0.22.04.1, 590-1ubuntu0.22.04.2), python-apt-common:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), libgpgme11:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), libldap-2.5-0:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libldap-2.5-0:i386 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libnvidia-decode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-decode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), mesa-va-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), openjdk-8-jre:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), libgl1-mesa-dri:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgl1-mesa-dri:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libosmesa6:amd64 (23.0.4-0ubuntu1~22.04.1, 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2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

Hey Gang -- Has anyone else experienced this?

Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or windows. (they simply won't 'load' or even acknowledge any commands)

I find this to be very strange.

If anyone can help with this minor quandary I would be grateful.

Sincerely,

--Art

PS - I am using a PC desktop computer, running Windows 10 and using the latest Firefox version 124.0.2

. .

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.

I have been experiencing certain tabs crashing upon loading for some time now. I have been searching for a solution without any success. I tried using the debugging tool but I can't find a way to exit debugging & return to my normal Firefox 124.0.1 desktop page.

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to disable hardware acceleration, but it didn't fix my problem. I am on 124.0.1 version - flatpack version on fedora, as the actual fedora version from "discover" app center cannot play videos at all. I am running on fedora 39, kde plasma, wayland.

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

This is the 2nd time in the last year or two that the auto-update deleted all my pre-defined tabs, including those that were pinned. All that I had was a single tab.

Why?

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in fact.

Is this something Urban Dictionary is doing to direct viewers to sponsors or is there a bug in my FF browser?

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr