Firefox supportforum

I just changed my billing method for pocket premium and a message stated that my subscription was charged to the new credit card. I was already charged the subscription on a different card that I wanted removed from my account. Will this be refunded immediately?

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

My Lenovo crashed we are getting ready to reinstall Windows and we have tried all the options to find the Hidden File in Notepad recovery. Our last step is to see if it will copy the drive and makeup a backup of the C drive and still keep the files. If not then I have lost my Lenovo bookmarks.

I am on my old HP Desktop and the bookmarks are older on that one as I have used the Lenovo for the last two years.

Both the Lenovo and the HP have the Sync option on. The last time the Lenovo was Synced was Feb 24 I think it was. I thought we could sync the Lenovo to the HP but that doesn't work. We have enough copies of the data from the HP and can reinstall those if need be.

We took FF off the computer and reinstalled like it was a new machine and was looking to see if we would sync with the Lenovo, but somehow it synced with some version and pulled up the Old HP info.

Questions: 1 - Is the anyway to find the file in the CMD Notepad version when you can't get a search or look for hidden files option. 2 - Is there any way to get the accounts to sync with the Lenovo if there is even a backup? 3 - Any other help or suggestions would be helpful!

Thank you sooo much!!

Steve

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

I have pinned various shortcuts in the New tab to link to websites I frequently use. I use two different laptops and both are configured the same. However the New tab randomly clears the pinned shortcuts. I have attached two screenshots illustrating the changes.

I'm not aware of anything I do that caused the shortcuts to be deleted. When they are pinned I think they should be there permanently.

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have done the tracking protection thing and deleted cookies, but nothing helped. Also tried Troubleshooting Mode and it still persists. Any other ideas that may help? I'd appreciate it.

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers.

The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox?

Please help. It's very frustrating.

Thank you, Cathy

As stated above: freac.org and GitHub does not open via Firefox (set as default browser)... (timeouts) Access is possible via Google, after signing in to old Google account. If if "settings"/exceptions,etc. need to be made, how to??

Hi!

FIrefox view I think has a lot of potential. Especially with the release of Ai. It could be a fantastic home page type setup.

Currently though, I would like to use it as a tab manager.

Is there a way to access it via keyboard? If not, can it please receive a keybinding? It seems like a very very small thing to add.

I would like to use my browser in a different way.

I really appreciate any support!

Thank you!

Hey I registered for sync Mozilla. After each lunch I have message windows pass code...Its really irritating me. How to leave passcode (becouse I want to protecs my passcodes manager settings ) and have turned on passcode windows just when I need pass code manager. Please fix it at next updates

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it always shows error from website that they have blocked the website for security reasons. I have disable all the add-ons for this website but still get this error every time. Sometime if i do not get error it redirect me to the CAPTCHA verification but CAPTCHA never loads. no matter how many times we reload the website. I have to switch Edge just to open this website. please do something about it. Thank you

Latest version of Firefox keeps making changes to hard drive when opened. Repair suggestions suggest changing settings not on my computer settings screen. No help!! very frustrating mess.

All of my windows and tabs are gone. Dozens of windows each with a dozen or more tabs. History shows many items older that 6 months . but does not remember any previous sessions.

H E L P ! ! ! !

Hello, I need help to know how to limit the shortcuts of the visited sites to those that I use ordinarily and not to all and also how to ensure that the dark mode remains and I do not have to correct it every time I open the browser. Thank you for your help, greetings and good life, Jorge Locatelli (Jorge)