Firefox supportforum

Firefox Desktop issue,

McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I’m using Windows 7 Pro

Sincerely, [removed email from support forum]

I tried all six free malware scanning programs suggested but nothing found

When I use Yandex.com, search results appear for a fraction of a second and then page goes blank (please see screenshot).

It is not a Yandex thing, since I can access Yandex search in Chrome. Also, as you can see from my screenshot, although I use Adguard VPN it is disasbled for Yandex.

This is new behavior. I already tried clearing the cache

PS: There was an old locked thread reporting disappearing search results about three years ago but the person asking for help said if he hovered his cursor he could see links. Nothing happens when I hover the blank page. It appears to be genuinely blank. Thank you.

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks automatically reappear in my Bookmark sidebar 1-2 hours later.

Initially, I had sync on but did not have Bookmarks checked for syncing. Deleted bookmarks and folders still reappeared. Then I turned off sync for this browser / machine. Deleted bookmarks and folders still reappeared.

I tried to see if there was a setting that enabled automatic restores of bookmark backups - but could not find one to turn off. I have tried refreshing the installation and starting again - using a one-time sync from another machine - but continue to be unable to permanently delete old / obsolete / duplicate bookmarks and folders.

I've also tried 2 Bookmark clean-up extensions. While I am able to delete duplicates and empty folders using these tools, 1-2 hours later they are back in the Bookmark sidebar.

Is there anyway to prevent the automatic restoration of the Bookmark Library?

Thank you

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with Opera and Yandex but not fire fox. I have tried to connect in Michigan,California and Europe. Can you fix this issue so that I can connect to "auditcenter.dqsus.com" and use Firefox. Mark West [removed phone# from public support forum]

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help

Firefox's DNS over HTTPS is preventing my access to 2 websites I've used for years for booking golf tee times. The 2 sites are www.roosterrun.com and www.windsorgolf.com. I want to remove this feature and return my PC to it's previous settings. Please help. John Blevins bold text

I'm on Win11. The recent releases of FF seem to have disabled my ability (while in FF) to bring my mouse to the lower area of my screen to have the Win11 lower task bar appear. In order to get here, I have to shrink FF via it's upper right hand shrink button, then in the Win11 home screen bring my mouse pointer down to the lower screen area to popup that task bar. Gemini suggests there's a compatibility setting related to issues with high res screens that FF has... but I can't find this switch/setting... maybe Gemini is hallucinating about this. (Curiously, Gemini insists that this is not a FF issue... despite the fact that it's the only app on my PC having this issue).

I have two problems:

1. After importing bookmarks from html file i can not see them under search bar. only i can see them when clicking on Show your bookmarks /Ctrl+Shift+O/. Bookmark toolbar is checked into Always show Where is the problem?

2. Blank shortcuts of some websites, i tried to fix it with all methods but failed like: Deleting the IconCache.db file then restart windows explorer Command prompt sfc /scannow Command prompt dism /online /cleanup-image /restorehealth Disable tablet mode and Widgets

I got this messages on the logs and sometimes the session freezes when I'm using Firefox: mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50331 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50253 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:34 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52142 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:13:28 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 51884 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:07 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52087 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:13 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50755 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:19 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50806 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 lines 8174-8233/8233 (END)

Hi,

There are login pages that have saved usernames I want to clear but am unable to. I have gone to settings. Under passwords I have everything unchecked. I have examined "Saved passwords" and it is showing "No passwords saved". I have tried with all of the Passwords options checked and unchecked but I all ways see"No passwords saved". Please help.

Dave

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself.

After this firefox wasn't opening and was stuck on not responding in activity monitor.

I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

Hello, I am using Firefox for my company. We are using Quickbase system to access the data from internal server. Previously, I can allow Firefox to show the image that classified as unsecured context. I could see the setting option to allow unsecured pictures. But now I changed my account on my computer and when I use firefox, I can not see the image file from server and also I can not find how to allow unsecure picture. Is there way to set to allow unsecure stuff from Firefox? Please let me know.

Thanks

Daniel

I am having problems playing a particularly demanding video from YouTube (https://youtu.be/-W_nFlIAWFM) which runs at 4K/30 fps. It is a video taken from a drone flying over the Matterhorn in Europe. Here is my configuration: 1. I have a 200Mb connection to the internet and bandwidth testing confirms that it runs at a consistent 195 - 202 Mb. 2. I am using Firefox 126.0 on a dual boot machine running Ubuntu 22.04 LTS and Windows 10 (both OSes show similar stuttering and pausing). 3. My hardware is a Gigabyte Aorus Z690i motherboard with 32 GB of RAM and an Intel i5-12600K processor and an NVidia GeFroce RTX 2060 Super graphics card. I have tried disabling "Use hardware acceleration" in Firefox and also disabling all add-ons and rebooting. This hasn't resolved the problem. When I watch the same video in Google Chrome, it seems to display a much slower frame rate than 30fps but doesn't stutter. I have concluded that this video must be a super demanding one to render. There are many picture elements changing constantly. But is there a way to watch this at 4K/30fps with it playing smoothly and at the correct frame rate?