Firefox Community Forum

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefox and nor do I have any different profiles made. I see two tab groups that I made yesterday but none from before that. How could this happen? How do I recover so much of the work I had saved up?

Hi,

I’ve recently noticed that after a Firefox update, the browser has become very slow and unresponsive whenever I open multiple tabs, around 5–10. Before this update, I could open many tabs without any noticeable lag.

Now, new tabs take a long time to load, scrolling within open tabs feels choppy, and sometimes Firefox freezes for a few seconds before responding again.

I’ve already tried restarting Firefox, disabling extensions one by one, and clearing the cache, but none of these steps have improved the performance. I’m using Windows 10 and the latest version of Firefox.

Could anyone suggest what settings or troubleshooting steps I can try to fix this slowdown?