Firefox supportforum

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

I just got a new to me computer and it has Firefox 125.0.3 (64bit) but I was more comfortable with what I had Version 124.0.2 (64 bit). What would be the downside of changing to what I had? I just use it for home use and browsing. How would I go about making that change. I'm not to knowledgeable about computer language and stuff. Thanks, Larry

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Hi,

On several site like this one:

https://www.iqglassuk.com/contact/113/

Clicking on the "I am not a robot" box (no complicated challenge) shows a permanent revolving wheel.

That happens also in safe mode, but not with Chrome.

I am using FF Developer 126.0b8 (64-bit).

Thanks.

Hey,

Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser.

reCaptcha demo: https://www.google.com/recaptcha/api2/demo

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

hi

i just got firefox setup just as i want so dont want to reset it. yes i have used arkenfox to beef up pivacy.

only problem is i assume fingerprint disabling has made the window size like tor browser.

is there a way via the shortcut to "c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600

does not work

"c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600 -P default

does not work

how do i fix this? using this method? as i would prefer to do this way

alternatively prefs.js / is there a way to do it there?

simple step by step instructions please

your time and help is appreciated.

thx

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

Hello! I am using the following code (userChrome.css) to color the individual folders created on the toolbar and it works great;

#PlacesToolbarItems > .bookmark-item[container][label="Music" i] {background-color: #ff0545 !important;}
#PlacesToolbarItems > .bookmark-item[container][label="NewsPapers" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="News Video" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="TV" i] {background-color: #ff1fc8 !important;}

What I am trying to find, is how to change the color of the individual folder name (text) from white to maybe black, yellow, etc.….

Any suggestion is appreciated. Regards,

I made a small CSS customization to my tabs in FF 115 ESR on Windows 7, so they would be flat on the bottom and rounded on the top, looking a bit more like tabs instead of buttons.

Looked ok in FF 115 ESR.

However, in FF 125, half the tabs are now cut off, including their text (see attached images).

Also the tabs background is darker in FF 115 ESR, providing more contrast between the tabs and the tab bar. In FF 125, it's almost all white and I can hardly distinguish between the tabs and the tab bar.

Why is there such a big difference in appearance between FF 115 ESR on Windows 7, and FF 125 on Windows 10?

Here is the code I used...

/* ------------------ RESIZE TAB BAR ----------------------------- */ \#TabsToolbar { height: 27px !important; margin-top: -1px !important; margin-bottom: 0px !important; } \#tabbrowser-tabs { height:25px!important; min-height:25px!important; }

.tab-background-start[selected=true]::after, .tab-background-start[selected=true]::before, .tab-background-start, .tab-background-end, .tab-background-end[selected=true]::after, .tab-background-end[selected=true]::before {

 min-height:25px!important;

.tabbrowser-tab {
 max-height: 25px !important;
 border-color: #8f939e;

 max-height: 25px !important;
 border-color: #8f939e;

} /* ------------------ TAB HEIGHT END ----------------------------- */

I inserted backslashes at the beginning of the first 2 lines of code above to preserve the hashtag sign (otherwise it displays an index number before those lines), please ignore the backslashes.

I would like my customizations in Firefox 125 to look like the ones I made in 115 ESR.

Is it possible?

Thanks!