Firefox Support Forum

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? Didn't used to do this.

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Hi!

I'm confused by the latest upgrade of Firefox (Version 127.0). It gave me the option to create a new profile or Exit when starting it. So eventually I went for creating a new profile and now my old one seems lost. This is not what I wanted.

When using my shortcut on the taskbar, which I've used for years, it suddenly complained I was using an old version of Firefox. This has not happened for me in decades. I've lived with the Firefox installation on this computer for a very long time and it has smoothly upgraded in the background until now. So what is going on now with this upgrade? Is it a major new version of Firefox that doesn't migrate a current profile?

rgds Christian

Using Firefox on an ancient Dell with XP to run one IP security camera, It may have succumbed to a software glitch. The message now on startup, after an initial failed attempt to load operating system is: C0000218 Registry File Failure. Registry cannot load Hive File, log, or Alt (Corrupt, Absent, or Not Writable)

What do you suppose can be done to de-glithch the os loading routine, so I can keep it out of the landfill.

Thank you, Tony H

I am running a dual monitor setup. My primary monitor's resolution is 3440x1440, and my secondary is 3840x2160.

The text on my Firefox toolbars and menus looks very clear on my secondary monitor (3840x2160), it looks as I would expect it to; however, on my primary monitor (3440x1440) it's smaller which makes it pixelated meaning it's much less clear. I've been using Firefox for about an hour and I'm already bugged enough to post here.

Due to the different resolutions I need to keep the layout.css.devPixelsPerPx in about:config to the default -1.0 so the windows scale as per my Windows 11 settings.

Until a few days ago, my Firefox would save all the tabs from the previous session. But now it does not, and I still have all the necessary settings enabled. I noticed that it will save the previous session IF I use the Firefox "EXIT" from the "File" menu. However if I use close the session using the upper right hand corner Windows close box (where the "X"), it does NOT save the tabs from the session. I also notice that when I close the Firefox window using the Windows close box, that Firefox (several) show still running under the Windows Task manager, but not when I use the "File:Exit". Running the current FIrefox version 127.0 (64-bit) under Windows 11.

Hello,

i am following instructions from here:

https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms#w_turn-address-autofill-on-or-off

but i don't see option to enable autofill on desktop. On mobile, autofill only shows USA ans Canada. Why Chrome allow me to use address autofill and Firefox not?

I am extremely frustrated with Firefox and it’s printing. This has been going on for quite some time. You’ve been playing around with what was a good and functional printer interface to one that is now a pice of junk! I have been using Mozilla since it was Netscape 2.0

I am running firefox Ver 115.3.1 esr 64 bit on a Dell Desktop running Win 7. In the past I go to a print preview and see how the print out would look on the page. I could also control, my printer functions, like color or black and white, and the quality of the printout.

Today my wife (not real computer savy) started printing several PDF files for compilation into a book/user help package. After she had printed out several articles and well over 20 pages she mentioned to me that the printer wasn’t printing correctly. I asked her what she ment. She showed me. She was printing double sided (to conserve paper). After she went to the printer and looked at the printout they were all wrong. The front side was fine, but the back side was upside down. So when she would put them in a binder, should could the 1st page fine, then flip the page, and you’d have to turn the binder over to read the 2nd page, then turn the binder around again to read the 3rd page.

This isn’t my idea of double sided. It would be fine if I was using a flip chart but not in a binder. So now I’m sitting on over 20 pages of scrap, not to mention how much ink I wasted at about $50/Black cartridge.

I sit down and try to see what she’d done. So I bring up a document, and want to print ONLY page 1 & 2 doublesided so I limit my waste of paper and ink. Sure enough it prints the backside upside down. So I change from flipping long side to flipping short side and try again. Same problem, 2nd page is upside down. I also notice that there is NO print preview, and I can no longer have access to “Printing Preferences” which allow me to change from black & white to color and vise versa, set the quality of the printout. All I can control is Black & White vs. Color, what pages I want to print and portrait & landscape.

I go over to my other desktop running Win 11 and Firefox V 119.0 (64 bit) and try printing double sided. It gives me the same options as Ver 115.3.1 esr 64 bit, AND it gives me a preview screen. So I select double sided printing and it prints the 2nd page upside down. UNSAT!

I’m in this fix because sometime in the past I did an update and you had changed the printer interface. I don’t know when it was changed, maybe before COVID. But it sure hasn’t helped me. So far I’m out over 20 pages of paper, don’t know how much printer ink, and over 3 hours in trying to figure out what’s giong on, then trying to get help, and then having you web sit drop the page I was working on so I lost this posting. Then I got smart and did it in my word processor. All in all a really frustrating day!!

Hope someone has some ideas.

JohnT jblair1948@cox.net

hi, i had to reinstall all my windows , after that whit the new fire fox reinstalled , many pages that load well now they dont , problems of autenticitcity, broken page page icon over images.

in my tablet and phone dont the same pages load well and in the computer too before the reinstall.

thanks

With some emails in Outlook on Firefox, clicking on a link within the email gives me a new blank window, with its address line saying something like this: (name of original site, then) ".list-manage.com/track/click?u=ca38acd 82fe622b7" etc etc... This doesn't happen with all emails, but often enough and in some of my most-used sites... I'm on a new HP desktop. Can anyone help?

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys