Firefox supportforum

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

I was advised to use the Authenticator.cc extension for my Firefox browser on Windows 10 PC, I can't get it to run. It downloads but will not then do anything. I can't get the icon into the menu bar, I can't scan a QR code, it just will not perform. Why not?

Very recently Firefox just stopped displaying the date/time stamp on Facebook on a PC. Nothing has changed on my end. One day it worked, next day it didn't. I am using the latest version of Firefox (115.111.0.esr). I manage several pages and I need to see when people have posted. This is so annoying that I will likely switch everything to a new browser if this can't get fixed. Upon looking this up, I see this is a known issue. Please help. You can see in the attached posts how all posts appear with no date.

Hi,

I have a problem.

I am using Firefox browser (version: 126.0 64 bit) on Windows 11 Pro. Audio is automatically muted on all Kick broadcasts. (https://kick.com) When I refresh the page or click another streamer, I have to unmute the broadcast.

(I do not have this problem in the Google Chrome browser)

How can i fix it?

Windows 10, Firefox 120.0 (64 bit), Microsoft Surface Pro.

We moved (1000 miles) and I when I use Google Maps in Firefox (not in Chrome or Edge), it still shows my location being at our old address. Very frustrating. Clearly is a Firefox issue because as stated, my correct location is shown using other browsers on the same computer.

My preferred browser is Firefox, but this is very frustrating. I searched for solutions but came up with nothing that related to the issue being ONLY in Firefox, not other browsers. I.e., it is not a system issue, it is clearly an application (Firefox) issue, so I'm looking for a fix at that level.

Hi, I've used Wondershare uniconverter for quite a while without issue. Recently, every time I start a download in uniconverter, firefox crashes/closes. I tried troubleshoot mode in firefox with all extensions and add-ons disabled (I only have 1) and also cleared cache and cookies. Issue remains.

Has anyone come across this and/or has any suggestions?

Thanks.

Ever since Firefox updated to ver 126.0 it no longer autocompletes with past history of visited websites like it used to. As a matter of fact it doesn't do anything in the url bar anymore. Everything is turned on in settings but no luck. I have even tried uninstalling and reinstalling Firefox but nothing is working. I am on Windows 10 if this matters...thanks

trying to import login information from Firefox to Norton Password Manager. the Norton process works but no logins are displayed to import to NPM. There is a quick error screen when running Norton's import_password.exe - I would call a DOS window ERROR:root:extract_all_logins: Error for ALL: no profiles found

 Can you help?

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out there now.

I am(was) unable to drag any URLs from the URI drop down field in the main interface to my bookmarks toolbar. Nor was any drag and drop functionality working in the "Customise Firefox" screen (right click space on url bar -> Customise Toolbar).

I have now found that resetting my zoom setting in preferences to 100% restores this functionality. The problem arose when I was using 120% zoom, NOT text only.

The Dismissed Suggestions > the "Restore" button (circled on the attachment) is not working (grayed out). It behaves the same in normal and private browsing. What could be the problem? Thank you

I've been using custom icons for all of my 36 shotcuts on Firefox start page. Today I opened Firefox and my icons are gone, Firefox slowy created its own ones and now I can't refresh them to bring back my own, despite there are my links pasted into entry. This is how it looked like: https://i.imgur.com/4C9jaqK.jpeg and now it's like that: https://i.imgur.com/VDIoggt.jpeg absolutely horrible and it's not the first time Firefox did that. It's really time consuming to bring back old icons one by one, I have to upload each of them again to get new links, because somehow Firefox sees old links being in use and there's no way to refresh preview of them. Please give me faster method to bring back my old setting, I really hate changes so much!