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"Troubleshooting Mozilla Firefox: How to Resolve Common Issues with Mozilla Support"

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (læs mere)

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Stillet af Saimir Agolli for 1 uge siden

Seneste svar af Joe Root for 4 dage siden

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (læs mere)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Stillet af mkbk8 for 1 uge siden

Seneste svar af Paul for 6 dage siden

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (læs mere)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Stillet af JWvanLohuizen for 3 uger siden

Seneste svar af TyDraniu for 3 uger siden

Opening links

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any… (læs mere)

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any suggestions? Thanks.

Stillet af brasfort for 3 uger siden

Seneste svar af Infinity__ for 3 uger siden

Opening links in outlook won’t open in Firefox

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but… (læs mere)

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Stillet af swimjim55 for for 1 måned siden

Seneste svar af Infinity__ for 3 uger siden

Clicking on links opens to blank page

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple t… (læs mere)

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple tries, but sometimes can take more than 5 times to get the link to open. On some sites it can happen randomly, but it’s pretty repeatable while using eBay. I have deleted the app from iPad, did a hard reset, and reinstalled the app, but there is no difference in behavior. Behavior started with the most recent Firefox iOS update. Firefox iOS, Firefox 124.0 (39709), iPad iOS running all latest versions and updates as of 03/24.

Stillet af davidcarlo3 for for 1 måned siden

Seneste svar af nirolf for for 1 måned siden

Reapparance in FF124 of problem "External link not opening if no window is open on startup", from FF 117+ fixed

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR] For couple weeks , following any external link/ref… (læs mere)

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Stillet af Peiks for for 1 måned siden

Seneste svar af Infinity__ for for 1 måned siden

Pages don’t load from apps

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it.… (læs mere)

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

Stillet af Andrew Wissel for for 1 måned siden

Seneste svar af Kiki for for 1 måned siden

Now it's web based pdf viewers that Android Can't Utilize?

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which… (læs mere)

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

Stillet af theflyingpeacock for for 1 måned siden

Seneste svar af jscher2000 - Support Volunteer for for 1 måned siden

colors on iphone 15

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache … (læs mere)

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache but some sites are still missing colors

Stillet af lancebentley69 for for 1 måned siden

Seneste svar af Paul for for 1 måned siden

Can't use Linkedin in Firefox for Android

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from inte… (læs mere)

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from interaction with the page. In the same time home feed is working fine. I tried disabling all extensions but no luck.

Stillet af Alexander for for 2 måneder siden

Seneste svar af Najmus for for 1 måned siden

Buggy link and tab behavior

Any else seeing this lately? 1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the inte… (læs mere)

Any else seeing this lately?

1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the intended previous page, skips pages, or refuses to load a page entirely, requiring the user to close all tabs and manually re-enter the URL.

2. **Loading Issues with External Links**: When opening links from external applications (e.g., email clients), Firefox frequently fails to load the expected webpage. Sometimes, it does not load any page, or it loads to a blank or the home page despite the URL being visible and highlighted in the address bar.

Stillet af m4dc4p for for 2 måneder siden

Seneste svar af Kiki for for 2 måneder siden

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (læs mere)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Stillet af vincidomenico for for 2 måneder siden

Seneste svar af TyDraniu for for 2 måneder siden