Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

bfranklin2
bfranklin2
more options

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

Všechny odpovědi (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi bfranklin2, This article should help you recover your data and answer your question:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx72