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I was charged $10 CDN on 12/31, What for, and is this charge re-curring monthy?

  • 3 odpovědi
  • 1 má tento problém
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  • Poslední odpověď od philipp

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I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

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Mozilla does Not charge for any products or services including desktop Firefox for Windows, Mac OSX, and Linux from www.mozilla.org and Android Firefox on Google Play.

This may be from a random third-party websites that claims to do support on behalf of Mozilla and charges for services and you signed up to it.

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Not a "fee". There is no "fee" to download or install Firefox - it's free! Did you make a contribution to Mozilla last month, when the promotion was running on the default home page ? As far as whether that is recurring, I believe that was an option the user could select. One time or monthly.

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in case it is a credit card charge for a donation to mozilla, please get in contact with donate@mozilla.org via mail if you have questions about it...