Thunderbird Support Forum

Received a nice email from Matt which I answered with this:

Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clipboard and to a piece of paper. I went to Thunderbird and typed the new key in when it asked for a password, checking the box for password manager. I've done it twice to no avail. I can't move anything to type it in the account settings.

More thoughts, please. (A grad school friend used to say , in a rich North Carolina accent, it didn't work because you didn't know how to hold your mouth. So I know there's something I'm missing.)

Marjorie

Thunderbird release notes have a web feed: https://www.thunderbird.net/en-US/thunderbird/releases/atom.xml

Do Thunderbird beta release notes also have a web feed ?

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a window in which you can put your password. That is where I have put it (twice). Is this not the place.? Or the timing?

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the printer.) Now it's all back except a working Thunderbird. Today I finally made contact with someone at att who could show me that my password was working and went through all the account variables in Thunderbird, testing them out to no avail. Her conclusion was that the problem was on the Thunderbird side. But I need my 30 years of files. I have just been through a thread from 11/23 full of similar problems but no solution that I could figure out. I am ignorant. Can anyone provide some instructions for an ignorant 88 year old to follow for at least a better diagnosis. (I guess I'm saying that many words need definitions for me.) I hope I've bookmarked that long discussion with varying ideas so I can look at it again when I recover from this week. Thanks for any help.

My wife and I have used cox.net email accounts for a number of years. Just recently Cox.net moved their email accounts to yahoo.com. We've had our cox.net email accounts on Thunderbird for years, but now it doesn't get our emails because of the transfer to yahoo.com. We don't like yahoo. Is there any possible way to get our cox emails from yahoo to Thunderbird? (our email accounts didn't change).

I've been using TB for years. I don't mind using google calendar, but contacts? This window has been popping up today for no apparent reason. If I dismiss it, it comes back in a few minutes. It seems to be a TB process. I'm on Windows 7. I do have W10 & 11 on laptops, haven't checked yet to see whether this nastiness occurs on them.

Help! My computer was stolen or lost in a recent move. I cannot remember my passwords because I had them all stored on Dashlane. Both Thunderbird and Dashlane (and every other site I need to access) sends a verification to my email that I cannot access. I truly had everything in my life on this computer so I cannot access my bank accounts or credit cards either. There does not seem to be anyway to speak to a person because it's a little confusing. I keep going in circles trying to rectify this situation. Although it sounds like it could be a scam, trust me it is not. I have used Thunderbird for many years.

Any assistance will be greatly appreciated.

Thank you!

I see that I can check "email me when someone answers the thread. Unfortunately it puts me in the same position - someone will email the address I can't access. I have a new address, bradlang8919@gmail.com if someone could send the answer there.

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

Thunderbird 115.10.1 If I receive an email in which the sender has added comments in red text, the text only shows as black despite View-Message body As-Original HTML being selected. I've tried selecting Plain Text and switching back, but no change. Is this a bug, or is there anything else I need to select? Thanks. Kevin

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, they always "come back" as "ghost folders" (grayed out and without messages) and it's impossible for me to get rid of them. Very annoying. I've tried a couple of steps:

• of course, I tried deleting the folders through the Thunderbird interface, also from Trash, where they first move to
• I also tried to delete msf-files associated with the deleted folders -- to no avail
• I also tried to unsubscribe from these folders using the "Subscribe" interface -- this is not possible: I can tick off the folders, save my choices, but as soon as I open "Subscribe" again, these folders are back
• I also tried to use Outlook, but the deleted folders are not shown in Outlook -- it seems to me that Thunderbird has difficulties letting them go

I'd be very thankful for any constructive help!

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

I am no longer able to send/receive messages in Thunderbird. Sending of password failed and login failed. I tried changing my password, but that did not help. This happened on 6/16/24 in the evening.

Recently for no apparent reason I'm not receiving any emails to my email accounts. This happened about 2 weeks ago, after some clicking I was ask to authorize some form and this resolved the difficulty. However it has now returned with a vengeance and none of my accounts are receiving any emails. I have not made any alteration or tampered with any account settings. Yesterday the emial system was operating perfectly but today absolutely nothing only the emails received yesterday are showing. All I get is a notice advising that whatever email address I click on "connected to emap@ gmail.com" or what other incomming connecting is used. My FireFox was updated about 2 hours ago whilst trying to open my emails. Can someone help or do I close the account ?

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same address.