Showing questions tagged:

Not responding, connectivity issues, slow deleting

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalli… (read more)

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

Open 5 7

Why I don't see VPN button?

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help w… (read more)

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help with VPN. What can I do to enable this feature?

Open 2

Want to change from Windows 10 Desktop using Outlook to Thunderbird on new Laptop PC and want Outlook emails/contacts moved to TB

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new l… (read more)

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

Open

VPN button disappeared

Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return thi… (read more)

Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return this button back.

Open 1

Firefox is not loading some pages correctly on Check Sephora Gift Card Balance and I would like to know how to troubleshoot the issue.

Hello, I have noticed that Firefox is having trouble loading certain elements on my website, [[Check Sephora Gift Card Balance.|https://sephoragiftcardbalancecheck.us/]] … (read more)

Hello,

I have noticed that Firefox is having trouble loading certain elements on my website, [[Check Sephora Gift Card Balance.|https://sephoragiftcardbalancecheck.us/]] Some pages load slowly, while others occasionally display formatting issues or fail to load all content properly.

So far I have tried:

Clearing the Firefox cache and cookies Testing the website in a private browsing window Disabling browser extensions Updating Firefox to the latest version Comparing the website's behavior with other browsers such as Chrome and Edge

The website generally works as expected in other browsers, which makes me think there may be a Firefox-specific compatibility issue. I would appreciate any suggestions on tools, settings, or debugging methods that can help identify the cause of the problem.

Has anyone experienced similar issues with content-heavy websites or found particular Firefox settings that resolved page rendering problems?

Thank you for your assistance.

Open 1

VPN not changing my IP address to the requested country.

I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check sho… (read more)

I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check shows I am in Chile. When I travel I need a U.S. IP address. What is the issue there?

Open

Is there a way to have VPN always on upon browser launch?

Hello all, I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find… (read more)

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

Solved 17 1 101

I'm unable to see themes section in zen settings and also unable to see where they'll show up even after enabling it. even though i checked edit menu option from aplication menu i only find the way to change colours there not the themes i installed.

could you guide on what could i be able to do and how do i see those themes section where to see my all installed themes and how i can enable it so that I'll be able to s… (read more)

could you guide on what could i be able to do and how do i see those themes section where to see my all installed themes and how i can enable it so that I'll be able to see the changes on my browser?

Open 1

Different versions preventing migration

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint insta… (read more)

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

Open 1

On Sunday, May 7, my thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); I keep all incoming and outgoing emails in my thunderbird system and now am unable to access either - please help asap.

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting t… (read more)

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting to open or run the program itself causes the "loading" or spinning wheel icon to pop up, run for about 10 seconds, then stop.

I've used Thunderbird as an email client for my Sonic email account on my pc for over 8 years without any difficulties until now, and now seem to be locked out of my Thunderbird account. I cannot access it to confirm the version, although I believe it is current, since it appears to update automatically.

My Sonic account continues to function normally, but I keep (save) all incoming and outgoing emails in my Thunderbird system and now am unable to access any of those, and unable to access my Thunderbird account at all..

I've consulted with Sonic over this; Sonic maintains that any difficulty must be on my end connecting to Thunderbird, and suggested that I might have changed the account password. However, I have not changed the password, etc.

Please help asap.

Thanks, immensely.

Tim

Open 5

Media resource could not be decoded

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_… (read more)

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_RANGE_ERR (0x806e0069)

Open

How to "collapse all" open folders in the left hand sidebar ?

I want to collapse all folders in my email account. I have a lot of them, and I don't want to close/expand them all individually. I want to quickly close all or expand a… (read more)

I want to collapse all folders in my email account.

I have a lot of them, and I don't want to close/expand them all individually. I want to quickly close all or expand all

Is there a button to do that ?

Open

When i click share in firefox nothing happens

Hello To whom it may concern: When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every si… (read more)

Hello

To whom it may concern:

When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every since whenever I click share on any website it will not work.

It works in any other browser except for Firefox..

Open