Thunderbird won't download emails

Thunderbird stopped downloading incoming emails on 5 DEC. I still get them on my iphone, my wife's ipad, and from the isp website using Firefox as the brouser. I've che… (read more)

Thunderbird stopped downloading incoming emails on 5 DEC. I still get them on my iphone, my wife's ipad, and from the isp website using Firefox as the brouser.

I've checked passwords and server path. the only difference is Thunderbird adds a -1 to the path.

Asked by cfar2 2 minutes ago

Facebook Container Icon Alert Constantly on

Hi ~ The Facebook Container icon is perpetually showing the exclamation point icon no matter if I click out of it or what. I may have tweaked something a couple o… (read more)

Hi ~ The Facebook Container icon is perpetually showing the exclamation point icon no matter if I click out of it or what. I may have tweaked something a couple of weeks ago because that's when it began. I tried uninstalling Facebook Container, then re-installing it, and that only stopped it for a couple of days. To no avail. I just now went into Settings and I don't grok all of that. I can't get rid of it. Can you assist me with this?

Asked by fenfendel 15 hours ago

Last reply by James 11 minutes ago

Bug: Frequent failure of moving bookmarks around within bookmarks menu

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my … (read more)

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

Asked by TNT666 1 day ago

Last reply by TechHorse 11 hours ago

  • Solved

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

Asked by manziman2018 2 months ago

Answered by manziman2018 2 months ago

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 3 months ago

Last reply by mozilla664 3 hours ago

Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (read more)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Asked by akmalkohi13 9 hours ago

Last reply by jonzn4SUSE 17 minutes ago

why is google trying to sign into every page on firefox? Why is it IN firefox?

Every page i go to, whether it's a login page or simply a page where i have an account but just doing research, like reddit, walmart, forbes.com etc. prompts me to sign i… (read more)

Every page i go to, whether it's a login page or simply a page where i have an account but just doing research, like reddit, walmart, forbes.com etc. prompts me to sign in with google. I though firefox was storing all my passwords?

Asked by MILESTWEST 47 minutes ago

Last reply by jonzn4SUSE 22 minutes ago

multiple ImapMail/imap.gmail*

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended… (read more)

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

Asked by Tom Kuiper 22 hours ago

Last reply by david 34 minutes ago

popup blockers in fireox for android missing too many popups?

using uBlock Original & AdGuard AdBlocker on 22 Ultra with one UI 6.1, android v 14, security 11-1-24, it worked flawlessly until about 2 weeks ago. Updated everythin… (read more)

using uBlock Original & AdGuard AdBlocker on 22 Ultra with one UI 6.1, android v 14, security 11-1-24, it worked flawlessly until about 2 weeks ago. Updated everything, including extensions. removed & reinstalled, makes no difference. May as well go to iphone if i cant get it fixed now! Thanks

Asked by MILESTWEST 43 minutes ago

Last reply by MILESTWEST 34 minutes ago

Lost all folders, email, accounts, calendar settings,EVERYTHING

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all … (read more)

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all my email accounts, saved emails, calendar setting, basically it looks like a fresh install. An internet didn't offer much help. I did find some info about Troubleshooting Information from the Help option and found the profile folder location. It looks like there are still folders there but I am not sure what they really contain. I tried installing Thunderbird on top of the current program but it made no difference. I also tried an Import of the Default file location that Thunderbird suggested and I got an error message that the Import failed unexpectedly. I've scanned my PC for any viruses and found none. I am using the latest version of Windows 11. Seems like a weird problem as I used Thunderbird yesterday with no problems. Any help would be greatly appreciated. Thx,

Asked by apollo721 52 minutes ago

Last reply by david 36 minutes ago

Firefox Android has old saved password list and doesn't sync with empty Firefox desktop list

Hello, i've recently installed Firefox for Android and apparently (no idea why) has a full old list of password in "Saved passwords". On my desktop the saved password lis… (read more)

Hello, i've recently installed Firefox for Android and apparently (no idea why) has a full old list of password in "Saved passwords". On my desktop the saved password list is empty (deleted some time ago) and it's synced with my Firefox account (between desktop and laptop), however the Firefox android app constantly has a full list of saved passwords. Clearing cache and clearing data doesn't do nothing, if i sync with my account i get the list back. How is that possible?

Plus i can't bulk delete that list, i must click the 3 dots and manually delete one by one and that's atrocious.

SOLVED: the problem was with my old laptop with Firefox, even if the session was disconnected it was keeping its password list synced (strangely... maybe a bug?) so i just deleted it and resync again. Now Firefox on Android has the empty list synced correctly.

Asked by PuPpEt 2 hours ago

Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (read more)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by CarolynHoglin 16 hours ago

Last reply by david 47 minutes ago

Can't customize new tab home page

I'm running the most current version of Firefox on my Windows laptop (133.0 64 bit). I'm able to customize the home page url and the home page for new windows, but I cann… (read more)

I'm running the most current version of Firefox on my Windows laptop (133.0 64 bit). I'm able to customize the home page url and the home page for new windows, but I cannot customize the home page for New Tabs. The dropdown box only gives me two choices: Firefox Default, which is a google search bar, or a blank page. See attached image of dropdown menu. On our Windows PC, we are running the current version of Firefox as well (32-bit), yet I am able to customize the home page for new tabs. What's the deal here?

Asked by eddiejoe67 4 hours ago

Last reply by david 50 minutes ago

Firefox Sync and Cloning a Profile to another Device

I want to copy/clone information in my Firefox Profile (Bookmarks, Logins, ..) from one device to another. Once that was accomplished, then I would enable Firefox Sync fo… (read more)

I want to copy/clone information in my Firefox Profile (Bookmarks, Logins, ..) from one device to another. Once that was accomplished, then I would enable Firefox Sync for the two devices.

Scenario: Device “A” (Profile A): Primary/Original/Source Device “B” (Profile B): Copy/Clone/Duplicate

I understand that if I set up Firefox Sync first and then sync the two devices what I will get is a combination/fusion of the information on the 2 devices, i.e., all the “good” stuff in Profile A plus all the superfluous stuff in Profile B that I would just as soon ignore/delete – which is not what I want. This issue has been raised in a number of other posts on this forum but with no suitable resolution offered (that I could find). I’m wondering if there might be a “work-around” that would achieve the desired result.

So ... would this work?

1) Back everything up first (of course!) 2) Glean any unique information to be preserved (Logins, etc.) from Profile B and incorporate it into Profile A (Profile A now has everything essential!) 3) Purge Profile B

   a) Create a New Profile on Device B (and delete old?)
   b) Delete everything possible from the new Profile B (default bookmarks, etc.)

4) Login to Mozilla account and enable Sync

The idea is to create a “blank” Profile on Device B so that when Profile A and Profile B are Synched together (combined), Profile A remains unchanged, and Profile B is populated with everything in Profile A (a perfect copy!). The result that I want after Sync is essentially A+B=A, the solution of which is of course B=0, hence the focus on creating a "blank" Profile B.

Instead of purging Profile B as above, an alternate method might be to first “pre-load” Bookmarks in Profile B by the usual method of Backing up Profile A Bookmarks and then Restoring them to Profile B. At this point Profile A and Profile B Bookmarks would be exactly the same and Synching the two devices should make no changes to either’s Bookmarks. Logins and other information would still have to be purged, but this could at least be a head start.

Presumably this idea could be extended to more than 2 devices (but with only one being the “Primary”).

Note that I am (myself) only concerned about Bookmarks and Logins, and am thus glossing-over how other information that might be important to others (Browsing History, Tabs, etc.) might be Synched.

Could someone from Mozilla/Firefox with a knowledge of the inner workings of these features please comment as to the efficacy of this “work-around”?

Thanks.

Asked by Steve O 16 hours ago

Last reply by Steve O 51 minutes ago

Kostnad för att använda Thunderbird

Bästa Thunderbird, Jag vill föreslå att ni tar ut en avgift för att använda Thunderbird. Det är orimligt att ni som enda (?) e-postsystem skall vara gratis, och att ni 'g… (read more)

Bästa Thunderbird, Jag vill föreslå att ni tar ut en avgift för att använda Thunderbird. Det är orimligt att ni som enda (?) e-postsystem skall vara gratis, och att ni 'går på knäna'. Den som vill använda Thunderbird är säkert villig att betala en slant, om han därtill tvingas (!), annars kan han ju gå över till gmail eller Outlook eller något annan leverantör, som 'kostar skjortan'.

Dessutom föreslår jag att ni ändrar min e-postadress till 'lasse@kirunabo.se. Den adress ni har, lars.andersson@officekiruna.se, är urgammal. Min ännu tidigare adress, lasse@kiruna.nu, försvann för att system-ägaren inte hade vett att ta betalt !!!

Med vänlig hälsning Lars E. Andersson (frivillig donator) adress: lasse@kirunabo.se

Asked by Lars andersson 59 minutes ago

Last reply by david 51 minutes ago

SETUP: Unable to login at server

I have just installed Thunderbird. I've completed the Account Setup. The page checks the input and then return an error message saying: "Unable to log in at server. Prob… (read more)

I have just installed Thunderbird. I've completed the Account Setup. The page checks the input and then return an error message saying: "Unable to log in at server. Probably wrong configuration, username or password".

The username and password are stored in Bitwarden [Password Manager] so are not wrong. In any case, I have the same email account open in a different browser demonstrating that I am using the right log-in name and password.

Knowing that the configuration is likely incorrect is no help. I have no idea what part of the configuration is incorrect. Guidance on what to change would be appreciated.

[Just in case the developers are reading, it would be really useful if paste was not disabled for the password field. Other browsers don't disable paste and I don't see why security requires it.]

Asked by Paul Temple 4 hours ago

Last reply by david 58 minutes ago

Automatic reply from only one Thunderbird account

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other… (read more)

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other email address. I did not find the way to set it up for only one phased out account (old email address). Any hint ? Thanks

Asked by Jean-Jacques Winkel 8 hours ago

Last reply by sfhowes 1 hour ago