Thunderbird Forum podrške

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming, but what is worse is that the trash folder for some email addresses no longer exists, which means as soon as I delete an email it is permenently gone. And some of my email addresses no longer have a 'sent' folder which means that after I have sent an email, there is no record of the email after it is sent. This is very concerning.

There is folder called 'junk' which should have 100s of emails in it, but it say there are only 17, When I select it, there are no emails there. The 'Drafts' folder only has some of my email addresses.

I would post a screenshot, but it would reveal all my email addresses.

The more I am looking into solving this the more I have discovered that thousands of my emails have disappeared. Especially those I have sent. I am devistated. These are my records.

How can I roll back to when thunderbird was reliable, and is there any way of salvaging this catastophe? And how can I trust thunderbird again, which was at one time most reliable?

I have tried the following advice I sought on bing:

To restore the Junk folder, you can go to Tools > Options > Security > Junk and check the box that says “Move new junk messages to”. Then, select “Other” and choose the Junk folder from the list. This will enable the Junk folder again and move any spam messages there. You can also right-click on any message and mark it as junk or not junk to train the filter. FAILED - IT HAS NOT RESTORED THE JUNK FOLDER

To restore the Sent folder, you can go to Tools > Account Settings > Copies & Folders and check the box that says “Place a copy in”. Then, select “Other” and choose the Sent folder from the list. This will enable the Sent folder again and save a copy of any messages you send there. You can also drag and drop any messages from your local folders to the Sent folder if you want to move them. LIMITED SUCCESS - 2 SENT FOLDERS HAVE BEEN RESTORED. Several have not been able to be restored using this method.

Another annoying change: It has put the 'File, Edit, View, Go, Message, etc' Tool bar under the 'Get Messages, Write, Reply etc" Tool bar. They should be the other way round.

I really hope all this can be solved.

Hello, I have problem with adding email to thunderbird.

I am trying to add my interia.pl or wp.pl emails. Typing in email address and password it says that configuration found then I click done it says "Unable to log in at server. Probably wrong configuration, username or password".

I tried with built-in microsoft email client and it worked.

Thundebird version is 115.0.

Any ideas?

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

• • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

The problem affects Mozilla Thunderbird v.115.3.1. I have local folders with subfolders and subfolders within them. Until now, subfolders expanded only after clicking on the folder. And it was very convenient. Now subfolders expand as soon as the mouse hovers over the folder name. This is very uncomfortable. Is it possible to return to the previous solution in the settings?

I don't think I can properly explain but I will try. I just got the latest version of Thunderbird and now the look of the messages in the inbox are very compacted. In the previous version, the visual look and spacing of the messages in the inbox were more spaced out and easier to read.

Is there a way to fix this through a font change or add on? I can't handle squished messages.

My Thunderbird just got updated to v. 115, I'm on Ubuntu 20.04 with KDE/Plasma 5.18. I have two questions, one of which is possibly a bug.

1. The new layout places a lot of buttons in the window title. How do I remove them? I'd like a standard window title like most of the other app (say, Okular) have.

2. My window manager works with focus-follows-mouse, and a window is raised whenever I click on the window borders or title. With Thunderbird 115 that doesn't work anymore: if the Thunderbird window is partly below some other window, and I click on its borders or title, it is *not* raised. How to fix this? Should I report a bug?

Cheers!

I now have two issues, one is that on my IMAP accounts with my own domain, both the recent sent and recent received emails in a thread are showing up twice. This doesn't happen with previous emails in that thread or with gmail, exchange, outlook.com, live.com, icloud, etc.... Now, I have an issue where the pop ups for calendar notifications keep popping up non stop and either won't go away by hitting "Submit to changes anyway" or if they do go away, they immediately pop back up again. 115 is a big disapointment for me, it's been highly glitchy, many add ons no longer, some that should work, don't work properly, it was hyped a major upgrade and I see very little that distinguishes if from 102 in any meaningful way except some of the icons are more colorful. Is there a way to go back to 102? Either that or I may start using Mac Mail again due to all these bugs.

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very difficult to us to read/write emails. See the image below, a full-screen capture showing the problem . There must be a line to edit in the fonfig file to make the display look normal again. Please help me find that line!! I am visually impaired, and life is difficult enough already! tnx, Paul pgschreier@swissonline.ch

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments.

This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client.

What has happened please, and how do I access attachments?

Thanks - Anthony Rae

I have 2 problems with the TB Inbox.

1. When a message is marked as read and I go to another folder, the message is gone when I return to the inbox. The missing message is not in trash or any other folder. Edit> Undo Delete Message does not recover the message either.

2. The Inbox header shows 216 messages but the Inbox is empty and contains no messages.

Using Repair Folder does not sole the problems. There are no add-ons in place.

Any suggestions on how to resolve these issues would be appreciated.

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

Congratulations, between the latest Firefox patch and the gad awful 115 Thunderbird, I can no longer access ANY of my emails, current incoming ones or old saved ones nor my calendar. So, now I will be unable to do my job or attend my various meetings. AND I DIDN'T EVEN GET AN OPTION TO SAY YES OR NO OR BACKUP MY PROFILE. XXXXX [edited for language]

I want to try out v115, but I'm quite sure it doesn't support the themes/plugins I'm used to (Darko, Mailbox Alert, Manually sort folders, tbkeys-lite).

Before I download and try v115, are there any things I need to perform so that it doesn't overwrite v102 to work alongside, until I know the new version suits my needs?

I couldn't find anything on this "try out", but I suppose it should be possible - you may want to add this to the blog post because I bet many people want to see it in action but are afraid to make their currently stable mail workflow break.