Thunderbird Forum podrške

Twice withing the past 4/5 days I have (purely by chance) noticed an email - for which I had been waiting - on the list of five messages. (bottom right corner) waiting to be added to my inbox. When I went to read the messages only four new ones were there - the one I was waiting for, seen on the 'about to be downloaded' list - was missing. My wife informed me that she had experience a similar problem, eventually solved by locating the email furthe back in history, now attached to another email, and identified by some unexplained arrows. I went in search of similar arrows and found my missing email now attached to an earlier title.

What on earth is the purpose of this? If I hadn't spotted the email as I did and as it didn't appear as a recent addition in the inbox, I could not have known it had been sent to me. After the glimpse l'd had of if I emailed the sender to check that he'd sent it. He was puzzled as to why I hadn't replied.

I'm a long way from being an expert - scarcely competent in fact - in computing matters, but I am capable of filing my own mail. Please can Thunderbird leave it to me in future?

When I attempt to retrieve mail (from some accounts) I receive the error message "account being processed, please wait until completion to download the messages" (see att.). Even after a long time (hours) the same happens - so I have to use my phone or IMAPS to get my messages. This happens only since I upgraded to Supernova (currently 115.7.0) and apparently on mail server orange.fr (but not all my mail accounts on orange.fr). I did not change (manually) any setting. Other mail servers (including wanadoo.fr which is an orange.fr mail server) seem to work ok. Thanks for any help & BR Max.

Hello. I can't send a message, the settings are correct. The hoster checked the data, everything is working for him. For some reason the program refuses to work, what should I do?

Here's the error:

Error sending message. Error sending mail: Outgoing mail server (SMTP) error. The server responded: Cannot connect to SMTP server ip (ip), connect error 10060.

I don't know why this is happening or how to stop it. Today, for the second time in about 4 months, I opened Thunderbird to find that I'd been flooded with new copies of old emails. They were all marked unread, and I did a random sampling to see that all the ones I checked I already have a copy that has been marked as read, and for some of the older ones, has been archived. Today's influx consisted of 78 messages (it was about 150 messages the first time it happened) ranging in age from last week to June of 2022. I do not believe I have changed any account settings in the last 9 months, either within Thunderbird or at Gmail, where the account is hosted. In each case all the messages were confined to one specific folder--the first time it was the Inbox folder. This time it was a sub-folder named "Receipts". If I have someohow accidentally triggered this, I'd like to know what to change in order to prevent it from happening again.

A week or so ago I patched Thunderbird (115.8.0 (64-bit)). Everything seemed fine and I proceeded to empty the TRASH. It took an unusually long time to delete the roughly 175 messages in the TRASH. Then the screen "blinked" and when Thunderbird reappeared the SENT fold, while present, showed that it contained NO emails. I have sent about 50 emails since this occurred and the counter on the SENT folder continues to show the the folder contains no emails.

Does anyone have any suggestions as to how I can get things to work again?

Juno very suddenly refused to accept my password yesterday which is saved on the computer, so I cannot get to my email. Why would they do that and how can I get into email. I got the box that asks for a new password which I filled in, but the site still refused to accept it. Please send the answer to GrandmaDonnaPowell@gmail.com. Thank you. Donna Powell GrandmaDonnaPowell@jgmail.com

I just updated to 115.8.0. I have a much older mac without the upgrade and it is not having the same problem as my os 12.6.3 mac. Some of my inbound emails from are being taken over by a particular email from another sender so the message displays as the other sender, as does the from and reply to, but the subject retains the info from the original sender. Three or four emails in a row will all look like the other sender. The other sender was a public radio station. What's going on?

For example, the email displayed below is from one of my vendors, and has a simple message saying Thanks. The subjct line referencing a quote is correct. The rest is not.

Using version 115.

After adding an online calendar (Remember the Milk task manager/todo list), Thunderbird locks up. Nothing works. I've uninstalled/reinstalled the app with no solution to the problem. Windows' Task Manager shows Thunderbird using an awful lot of CPU resources and the amount does not seem to decrease, even if I leave everything alone. I don't know if this is one of those Lightning bugs I've read about but, whatever it is, Thunderbird is useless to me now. Suggestions?

I haven't been able to access my Thunderbird email: smokneva@comcast.net on my computer for weeks as it's been blacklisted. Please correct this asap. Thank you, Eva Miller

For some time I have been using Thunderbird with three email accounts one of which is a Gmail account. This has generally worked OK. Every weeks or so a message came up asking me to allow Thunderbird to access my Google account to which I always said “Allow”. I call this message the “Google panel”. I am guessing this comes up whenever Thunderbird updates or whenever Google make some change. It is a bit irritating but I can live with it. Recently I have added in a second Gmail account, and since I have done this I have had a lot more problems. When the Google panel described above comes up I have to choose which of the two Gmail addresses it is asking me to allow access. There doesn’t seem to be any way of knowing which one has made the request so I choose one of the two listed at random, if I guess correctly then everything continues normally but if I guess incorrectly I get an error (404). The good news is that if I guess incorrectly the panel reappears within a few seconds and selecting the other account sorts everything out. The more serious problem is that from time to time emails from one of the two accounts just stop coming through. A dialog box with the message “The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials” appears. This has happened to both of the accounts at different times for no obvious reason. After this happens it stays that way until the Google panel appears for the email address that has stopped working. This can take a couple of weeks. The only sure way that I've found to resolve this before the panel comes up is to clear the passwords for that account out of the password manager (Settings > Privacy and Security > Passwords > Saved Passwords). Then when I request Get Messages I am asked to allow Google to access the account, and once that has been done the account works again. This is obviously inconvenient and a fix that requires frequent implementation is not desirable. Even if I clear out all the passwords for both Gmail accounts and start fresh it is normally within a week that one of the accounts stops working as described above.

Some other facts about my setup:

   Cookies are enabled (Settings > Privacy & Security, Accept third-party cookies)
   I have it set up to store incoming emails from all accounts in a folder in Local Folders so I have a single inbox containing all incoming messages from all my accounts.
   I use POP not IMAP
   I leave the PC running overnight so Thunderbird is open continuously
   I have two other non-Gmail accounts as well as the two Gmail ones
   I have a Windows 11 PC and am currently using Thunderbird version 115.

Does anyone have any suggestions as to how I can prevent these problems and have both accounts running reliably?

Barry Williams

bold textI have long delays in thunderbird, where it says, not responding, particularly when I start it up. I am about to give up. I have uninstalled and reinstalled it and all that accomplished was it lost its memory and I have to look up email addresses all over again. If you cannot help me, I will have to try to use another program

I haven't done anything new recently (no new add-ons, no changes of any kind...) but all of a sudden Thunderbird is extremely slow. Clicking from one folder to the next takes a few seconds, clicking from one email to the next takes a few seconds...

I've compacted all folders, repaired all folders, made sure I'm up to date (115.8.0 (64-bit)), so I'm not sure what else to do.

The folders I'm working in are all 1 GB or less.

I have 2 active extensions; remove duplicate messages and smart templates. Disabling them did not help.

What I did notice, and I assume this is part of the problem, but can't be certain, is that after doing a repair on my inbox, dozens of emails suddenly appeared in the inbox (that had previously been filtered and moved to other folders). Things did speed up for a little while, but then slowed down again. Repairing inbox again caused filtered messages to appear in the inbox.

In other words, I've been working as normal, messages have been filtering to the appropriate folders as they come in (never showing the inbox just going right to the subfolder), but suddenly these messages (after repairing my main inbox) are now appearing in my inbox, at the time they originally came in (they are still in the subfolders as well).

Any thoughts as to what's going on here?

Thank you.

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters in spacing. All the previous posts on this mention an option that I can no longer see in this version. Is there an update to this?

Thank you,

Komal

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk space. Here is the message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I delete all emails from my trash folder, and with it empty, it still does not allow me to delete from the inbox.

I am constantly having to apply the old "Properties--Repair Folder" fix due to incoming mail not showing in my inbox. Is there a more permanent, comprehensive fix to that issue, or am I condemned to that "cure" every time I open Thunderbird?

This is the second time I have had to downgrade Thunderbird because of my emails not showing. Any of them no matter what folder. Last time it happened I skipped an upgrade and everything worked properly but I only hope the same applies this time. I have used Thunderbird for must be over 20 years so not a newbie. Fedora 39 (64Bit) with all current updates and Thunderbird 115.3.1 (64-bit) after downgrading from 115.8.1. Years ago I contemplated writing my own email client but decided against it. Two things in programming KISS = keep it simple stupid and if it isn't broken DON'T fix it. Thunderbird for me had been rock solid for so many years that I am now very disappointed. Thanks though to all the good programmers of the past

According to Gmail guide for setting up Thunderbird: ""When I delete a message," select Just mark it as deleted." I have done this, but when I delete a message the message is not 'lined through'. [It did work when I first setup the Gmail account, but has since stopped working.]

When I check for email the message is removed, but it's hard to tell what messages I've deleted in my inbox before checking for new messages.

Aside from this problem, everything else seems to be working properly.