Thunderbird Forum podrške

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I was no longer able to get emails and the new company took me through and reset Thunderbird setup,,,once that was done all my folder structure disappeared, and all the info stored in the folders... I have been trying to sort it out, but the company has not been able to do so...and today they suggested to contact Thunderbird to see if they could help... Thank you in anticipation Franco

According to thunderbird, this event starts at 10:30 (second image) and runs until 11am (end time is correct.

Google calendar correctly has this event as starting at 10:00 (first image) running until 11am. This event is synced with google calendar and my outlook calendar (outlook has it as 10:00 as well).

It's not a time zone issue because the start time is off by 30 minutes and the end time is right. Any idea what's going on?

(Clearly a calendar sync that gets the times wrong isn't so useful.)

When TB starts up, the only folders I can see are Recent. I can go to View/Folders and click ALL, and as soon as I move the mouse away from that menu item, it switches back to Recent. This started on version 115.09, but persists after I've "upgraded" to 115.10.1.

It has now (5/3/24 17:25 CDT) been 2-1/2 days since I submitted this problem, and no one has responded that it has even been noticed, much less solved. One of my two email accounts is a POP3, and the other is IMAP. The IMAP account Inbox doesn't even show up on the TB home screen. (If that info is of any help).

PLEASE ADVISE. My emails are an integral part of my business, and I cannot get to almost any them.

Thanks, rehawkpe

Hello. I have an iCloud e-mail address registered in my Thunderbird mail manager and it was working fine since I initiated it with Thunderbird about 3 months ago. In setting it up, I had to log-in to my AppleID and ask for an "App-specific-password", which I did back when I set it up. Strangely, 2 days ago when I opened Thunderbird, I immediately received a small pop-up window asking that I sign-in to the imap server with the password. After trying to close this out several times, I decided to enter the app-specific-password that was provided back when I set it up. This did nothing and I continued to get the pop-up messages which inhibited me from accessing whatever iCloud e-mails I had received up to that point. I am able to cancel out the window message and if I immediately open one of my 4 other e-mail addresses also within Thunderbird, I can use them and with no issues receiving or sending. So last night, I signed into my AppleID again and asked for another app-specific-password and entered the new one into the pop-up message window related to the iCloud e-mail address on Thunderbird. This then held and I was able to receive whatever was scheduled to come in. But this morning, it is back asking for a password again and the one I received last night doesn't seem to work. Am I now going to need to obtain an app-specific-password for only the iCloud e-mail account everytime I want to access that address? And I have tried using the check-off box in the pop-up message window that provides for saving the password. It makes no difference. This is very frustrating, and I am now thinking that using this open-source manager requires advanced operational skills and time-consuming adjustments and baby-sitting of the software, which I do not have the patience for. Any guidance would be helpful and most appreciated. I moved over to this to get away from Outlook and the ever-changing updates which always seem to be driving at getting by your privacy to access web preferences and communication resources. It seems everytime Windows updates, I need to visit every privacy control and insure they are set where I want them. Thanks for any help!

when I select "get messages" from thunderbird, the system opens the email and reads and notes many messages then sends a message to me saying what it had done, one line per message. Then it does nothing. There is no listing lof messages sent. There is nothing.

If you have an idea about what to do, send it it cwskbenz@verizon.net. I will receive it on my cell phone which gets a copy of each message sent to my PC. regards, Bill Benz

Hi, Left post outlining TBird 115.x issues but I am the issue for the 'search' woes. The upper section simply needed to be shrunk - became a 2-headed arrow [when I figured it out.] Wonder whether other problems are also blatantly simply.

Windows 10. Thunderbird 115.8.0 While trying to figure out why my taskbar badge says I have 99+ unread emails (for the record, I only have 7), I hovered over the tray icon, and it says I have over 4 billion (with a B!) unread emails. That's not even possible with the email address I'm using it for. Why would this be like this, and how do I get it to be accurate?

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.

I send .doc and .pdf files to my customers. When creating the outgoing email message and attach a file, I used to be able to see the file in the preview pane. I can no longer see the preview. Please help. This feature does work for jpg, tiff, and other image files.

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

Hello,

Since updating to Thunderbird 115.10.1, my email/message list scrolls all the way to the top of the list when new emails/messages arrive. I then have to scroll back down to see the new incoming emails/messages. Before updating, when I received new emails/Messages they would be added to the bottom for my list, no scrolling needed. That way I could just start reading with out scrolling back down. I have the sort set to Date/Ascending. This was working correctly before the update. Haven't found a way to stop it that I know of.

Thanks for your help in advance.

Dennis

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total message count" shows messages are present. In other cases, several days of recent messages have disappeared.

I have tried "repair folders," deleting "smart mailboxes' and even deleting the .mlf file of one inbox without success.

I have 6 email accounts including 2 GMail. The problem is in all of them. As the screenshot shows, there is a disparity between total messages and displayed messages in all boxes (partial view of accounts).

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I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

My environment - I am running Thunderbird 115.10.2 (64-bit), and Windows 10. - I have had NO Windows updates for at least two weeks.

The problem - About five days ago, outgoing messages (messages I was trying to send) started taking about 15 to 30 seconds before they were sent successfully.

- Today, I am unable to send messages. I can receive messages.

Actions I have taken 1. I re-installed Thunderbird after using Revo Uninstaller to uninstall it. 2. I contacted my ISP. They checked their settings, and have been unable to detect any error.

Please help!

Kenneth Govias [removed phone# from support forum] (Canada)

I created a signature years ago. With the last Thunderbird update, the signature font (and image) shrunk in size. I would like the signature to match the font size of the message text, like it used to. I can't find any information about that, or any explanation as to why it shrunk.