Thunderbird Forum podrške

I am writing to let the community know that, at least in my case, the guidance from TB 1/2024 KB article on Qauth2, [and linked Microsoft article], didn't solve the odd password behavior that began around January, 2024, between TB and my Microsoft hotmail account--which had worked perfectly with TB for maybe 10 years?

Beginning in January I typically received an error message that SMTP server login failed; please enter password. But after fixing that as per the KB article (first trying to maintain normal password, then when that wouldn't solve it, turning on 2FA, switching to Qauth2 with cookies enabled), it turned out for me that with Qauth2 and 2FA, I could send mail okay but then the Outlook.IMAP server would not connect so receiving emails stopped. Several times after this failure I tried switching back to normal password AND turn OFF 2fa in order to get Outlook.IMAP to reeive email...but then SMTP would keep requesting passwords, and every day or two i'd get a repeated request to reenter the Imap server password for receivfing also.

The only stable fix I found after weeks of livign with this and debating abandonment of TB came when I turned 2FA back on, requested an app password from my Microsoft Account, changed TB Server settings back to Normal password for SMTP and Outlook.Imap, and then entered the App password when prompted by TB for to eonnect with server for receiving and sending.

This has worked fine and apparently been stable, without new reqauests to me for passwords, for 2 days, whereas all other fixes in past couple months have not lasted longer than a day or less before TB requests again that I enter a password to connect with my hotmail account. (All through this my gmail connection via TB ahas remained flawless, thought I did get a request for a gmail app password, which I obtained and entered--just once and all has since been fine).

I don't know why several careful step by step attempts to do everything in Mozilla's Thunderbird KB and Microsoft articles suggested didn't work--for a residential Microsoft account, whether I tried to follow guideance for those experiencing SMTP problem only, or the Imap server connection generally.

My only guess about why my Win 10 desktop installation is different? I have Outlook for Android running on two or 3 different Android devices also, perhaps that complicated things?  I also used to have a mirrored account (in other words, name@hotmail.com is my main account, but I also had a 2nd "nickename" acct with the same name, set up as name@outlook. com.  

(But I removed that nicknamed acct in case it was causing any of my authentication problems; made no difference. )

I just updated to version 115.11.1 and now if I delete a message in my unified Inbox, sometimes it deletes and quickly comes back and sometimes it just stays there and I cannot delete again (delete is greyed out). Sometimes it does go into trash but still shows in inbox. In my server settings for that email I have the deleted email set to go to trash for that inbox. Suggestions?

I might give you more info..it seems now if I delete the message either by right clicking or top menu delete, it sends to the trash but stays in the inbox (sometimes it goes away but comes right back). If it stays in the deleted unified folder and I empty that trash folder it comes off the inbox. I have W10..and mail is from Yahoo Cox conversion that was working fine until this update today. Yahoo does seem to be much slower than Cox was so I am trying to be patient and wait but it stays in the inbox until described. The bottom taskbar icon still shows a mail in the inbox too even though it is in trash or even emptied. I have to close TB and go back or say to close window for this new mail icon to clear.

I have also discovered if i send an email from my iphone, eventually it comes into TB but if I delete it on my phone it is gone in TB but is NOT in TB trash but it does eventually show on my iPhone trash...the only way i could see this is to remove Trash from that email account in the unified section and then it shows in the regular trash for that email...seems maybe the unified folders have issues after this update ..this is getting so frustrating...and surprised there has been no response to this help question either..I checked my email here and it is correct..

When I forward an email, the body text is gray just like the signature text, not black. Replies and compositions all look fine. Any idea how to correct this issue?

I am running Thunderbird 115.11.1 on Windows 11 and no matter what I do I simply cannot send a calendar invitation. I click to create a new event, I add the email addresses of the attendees, I make sure to click the checkbox to send out invitations and as soon as I click Save and close nothing happens other than the addition of the event to my own calendar.

Yes, I have checked whether my email address is included in the calendar settings. Additionally, there is nothing in the Sent folder after clicking Save and close.

I can edit and add notes in the description of self-created calendar events. However, invitations are not editable. Is there a way around that, perhaps an extension that you know of? ("Tasks" are not an alternative here for me.)

In Thunderbird, the content of all my Sent emails has disappeared. When I went to my Sent folder, the sent emails were listed but when I clicked on any of the listed emails, the body was blank. I right-clicked the Sent folder, selected Properties and then clicked Repair Folder. My Sent folder now lists messages that I sent today and yesterday and I can see the content of those emails... but none of the previous Sent emails are listed.

My email history is essential to my business. Unfortunately, I never figured out how to back up the Thunderbird file incrementally so I don't have a backup. Is there any way that I can recover my Thunderbird Sent emails?

P.S. If my Thunderbird Sent email history is unrecoverable, then I think I need to find a different email client that I can back up incrementally... or should I switch to directly using Outlook online in my Microsoft 365?

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

I have just moved several email accounts from Cox email to Yahoo and all is well for send/receive. I was setting up my unified folder and the SENT folder for the accounts will not show up in the unified sent folder for any account. I am pretty sure it was there before the migration. It is selected to be in the unified and in the folder options I have the sent going to that email sent folder. It is not listed in the unified section or in the lower section under the email list..Suggestion?

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

I'm a keyboard only / screen reader user. I have been using thunderbird for a week and love it. I use the portable version. Anyway, is there a way to rearrange my email accounts without dragging? when I add an account I want it to not appear at the bottom of the list. could there be a way to rearrange said accounts either with a keyboard, or via a setting to move up and down the account via buttons and have it take effect in the tree view? I've been looking for such a solution for a while now. If not, might there be an add on I can use which can aid in doing this? thanks.

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

This just started. 115.11.1 (64-bit)

I cannot select multiple messages in any folder and move them to any other folder/ Filters will not work either.

As an example, I select 3 messages if my inbox and try to drag them to trash

I get an error popup that says "The messages could not be moved or copied to folder 'Trash on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

Trash folder had been compacted and emptied.

Thanks for any help.

I don't lnow. That is why I am asking for help. 1). I have installed Thunderbird on my PC and have your Icon on my desktop. I have a Domain, 'handmadebooks.co.uk hosted by Go Daddy.I want to move my email address chris@handmadebooks.co.uk to the Thunderbird’ icon.

2)I haven't used Thunderbird for sometime. I used to click on the icon and a standard window would appear featuring messages, new and oldbut that doesn't happen anymore. I don't want to find the original page because I will probably lose contact again My IT skills are very limited thanks guys, Chris’

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

All the gmail entries & passwords deleted, remaining email passwords replaced, as of this morning.

I replaced them, and then so did they. I just yesterday deleted my online life... I'm sure just a coincidence.

Here's half of one they used: M.C555_BAY.0.U.-Co2UA6qeq4JOFgsvOCkdA**pHYS5XqT3TfRXLZAdnUxGM361xXXF0iCTeAaY5pXNyRoEu7KvIh3*uCkYXNAKRvbL7UnBYVnODYaRQ8e5lPvftncJgK1yNc9TzeqTMW1BCwqdeBAjmbGg

Suggestions? (Other than accept the dark side & sell your soul)