Thunderbird Support Forum

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Outlook on the WebApp and discovered that all of the inadvertantly deleted emails were found under recover deleted emails. So within Outlook I recovered all mails into the Inbox. So far, so good.

Now I have all the mails listed in the Inbox on Outlook. But when I open Thunderbird again, the recovered mails do not show up. It seems that Thunderbird does not fully synchronize the folder and the recovered emails are not downloaded. Instead, all mails are once again removed from the Outlook Inbox. The previously recovered mails disappear again from the inbox of OWA and I have to recover them all again.

I have already tried several fixes. Within Outlook, I created a new folder and moved the recovered Inbox mails to that folder. This was done in the hope that this folder will then sync properly with Thunderbird. Unfortunately no. The folder does not sync and as soon as Thunderbird is closed again, all mails are deleted again from the new folder on OWA.

I also deleted the Outlook account (including all stored data) and recreated the account in Thunderbird. Unfortunately, the same thing happens again. The recovered mails are not displayed in Thunderbird and after closing the program, the mails are deleted again in OWA and I have to recover them again. Finally I went so far as to uninstall Thunderbird completely from my computer and reinstalled the software. That did not fix the problem either.

I will also provide another observation: in the past when I have recovered individual emails the same behavior has occurred. Seems that when Outlook or Exchange places a deleted email into the recovery queue, there is a change in its identify such that TB now views it as a deleted message.

Any suggestions on how this can be fixed?

Best regards

Upgraded to the newest version of Thunderbird, 115.11.1 (64-bit) and now I can not get into my emails on bellsouth.net. . Error message "Sending of password for user xyz123@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." I keep trying but same error for two days now. I can get my email on the web (Yahoo mail) ok. I double checked the setting and everything is good and migrated to the new version ok.

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox.

How can I find it?

Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. I can open and download my email messages via AOL but it will not recognize my password to allow me to download my messages to Thunderbird.

A while ago my long-time hotmail account stopped working on two computer with windows 10 and one with windows 11. Last night, I looked up an article that said I have to use Oauth2 instead of normal pw. I made that change on the windows 11 machine and a popup occurred that wanted the number from the google authenticator on my phone. I gave it that and it checks mail now just fine.

This morning I went to one of the Windows 10 machines and did exactly the same. I tried some different server names online and tried some, but after a while I started getting a little window that asked my email address and pw. I put my hotmail address in and got this message:

Microsoft Accounts or personal email addresses don’t work here. Make sure you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.

Now this is the very same hotmail email that worked on windows 11 with the same server settings last night. It still works.

Now, on the windows 10 machine with those same settings, I get the blank extra window. The extra window appears, does not populate, and disappeared.

It is: https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=redacted@hotmail.com

I had no opportunity to do what worked on the windows 11 machine just last night. I cannot check mail on hotmail on this windows 10 pc. I took all the updates available to Thunderbird and firefox. TB is 115.11.1

I'm stopped. Why would it work on one pc and not another? Oauth2 on the windows 11 asked for authenticator. On the windows 10 it never asks.

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago.

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers.

Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails showing in Tbird. All are smtp accounts. The send file header shows the # of messages sent but there are no results showing. I have not changed any settings or new add ons for weeks so I did not do anything new. Maybe the app updated itself and there is a bug? I see in beta that compacting folders is a problem and wondering if this could be related?

Rackspace has the sent email on the servers. InMotion has sent emails Gmail has sent emails and one of the accounts still has sent email in a gmail account.

I'm repairing one of the accounts as I write but nothing showing up in sent file for that account. This is totally wacky. Thanks for any suggestions of why Tbird is wacky.

Cheers -- jim

Tbird and system specifics: System using Tbird version 115.11.1 (64-bit), STMP servers on all accounts Windows version: Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎9/‎2022 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

I have been using Thunderbird for years with ATT POP3 email. For some reason, it stopped receiving and sending emails yesterday. I keep receiving the error message, "Sending of password for user XXX@swbell.net did not succeed. Mail Server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." My email is still working when I login to the website. I have tried changing the password and that did not work. Please help.

On Linux, closing Thunderbird also closes Firefox if Firefox was initially opened via clicking a link in Thunderbird. I don't know if this would qualify as a bug, but is there a way to have the Firefox process start independent of Thunderbird when, for example, clicking a link in an email? I'm running 115.12.0 (64-bit) at the moment, but it happens on previous versions as well.

I've been using Thunderbird as my default e-mail app for many years without a problem. A few weeks ago I was automatically upgraded to 115.1 - 64-bit. It did not upload my Address Book and my Calendar. I had to reconstruct both apps.

Also....this edition will NOT copy items to my selected location...it just adds a shortcut to my deskto.

Plus....I previously listed that I can't get specific incoming e-mails to directly to its specific sub-folder.

I am totally disappointed with this current edition and would like to go back to my previous edition which was 111 or 112. Can this be done???

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface.

Thunderbird keeps giving me this message when trying to access my email (Yahoo/AT&T). I have two email addresses with them and they both respond the same as below.

Error with account MyPrimaryBellsouthAccount Sending of password for user jarinker@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.

I takes about 5 minutes to return this error on start up on when I use PF5 to manually check the mail.

My wife also has a bellsouth account she accesses via Thunderbird and it works fine on her laptop. So, I kind of think that rules out a home network issue.

I have some feeling that something somewhere has become corrupted in Thunderbird, but I am not sure what.