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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (pročitajte više)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK prije 8 mjeseci

Answered by Paul prije 7 mjeseci

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Subsequent name changes for home screen shortcuts on Android

While adding a website shortcut to my home screen on Android, I changed the name (to be shown on the home screen). I later decided to use a slightly different name, so I … (pročitajte više)

While adding a website shortcut to my home screen on Android, I changed the name (to be shown on the home screen). I later decided to use a slightly different name, so I removed the shortcut and added it again, entering the new name. Nevertheless, the shortcut is now always added with the original custom name. This is also the case when I leave the name unchanged in a later attempt. I get the same results with multiple sites. I get the same results after closing Firefox, restarting my phone and emptying the Firefox cache. Even thought the shortcut on the home screen is probably not actually a bookmark, I tried bookmarking the site, and changing the name of the existing bookmark - with the same results. Is there a way I can choose a different name for the home screen shortcut, or this a bug? Background: I am now manually adding shortcuts to my home screen after getting a new phone (Pixel 7a). I had have mostly the same shortcuts on my previous phone (Pixel 3a XL). The shortcuts were kind-of(!) transferred to my new phone: they appear in the same home screen folders as on my old phone, but gray. When I try to open them, I get the message: "Couldn't restore shortcut because app doesn't backup and restore". Is there a way to transfer (all) home screen shortcuts? If not, please consider adding support for backup or automatic migration.

Asked by bobknip prije 9 mjeseci

Last reply by bobknip prije 8 mjeseci

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (pročitajte više)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan prije 5 mjeseci

Last reply by Paul prije 5 mjeseci

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Manage bookmark folders in Firefox for Android

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-an… (pročitajte više)

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Asked by Straydog prije 1 godina

Answered by TyDraniu prije 1 godina

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How To Sort Bookmarks!

For the life of me I can't get my bookmarks in alphabetical order. I use my laptop FF to sync my phone but some bookmarks are still not in order. I try to sort them via F… (pročitajte više)

For the life of me I can't get my bookmarks in alphabetical order. I use my laptop FF to sync my phone but some bookmarks are still not in order. I try to sort them via FF on my laptop but it's not working correctly. IT IS SYNCING with my phone.

Asked by Vanessa prije 1 godina

Last reply by Bertje prije 1 godina

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Backup or save Bookmarks (sync error)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone … (pročitajte više)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

Asked by 877e1706666e prije 6 mjeseci

Last reply by Paul prije 6 mjeseci

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import/export bookmarks from/to file

Currently there's no way to import/export bookmarks from/to file, while in the desktop version it always has been possible. It seems Mozilla does not want this basic feat… (pročitajte više)

Currently there's no way to import/export bookmarks from/to file, while in the desktop version it always has been possible. It seems Mozilla does not want this basic feature in mobile app, why? Many users are asking this since forever! Thank you

Asked by RobG prije 1 godina

Last reply by Paul prije 1 godina

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Delete ALL bookmarks in Android Firefox

Firefox Sync loaded all of my Bookmarks 4 times so I have this huge list of bookmarks. I want to delete them all and start over. How do I do this without doing it one by… (pročitajte više)

Firefox Sync loaded all of my Bookmarks 4 times so I have this huge list of bookmarks. I want to delete them all and start over. How do I do this without doing it one by one? Also, is there a way to open bookmarks straight from the menu instead of going through several menus to get there.

Asked by davewhitearcata prije 1 godina

Last reply by Paul prije 1 godina

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android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (pročitajte više)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja prije 10 mjeseci

Last reply by Paul prije 10 mjeseci

Android backup on bookmark

My computer laptop is bit outdated. I will get a new laptop soon. However, I do have some problems with my cellphone. Will be doing Factory Reset this weekend or later.… (pročitajte više)

My computer laptop is bit outdated. I will get a new laptop soon. However, I do have some problems with my cellphone. Will be doing Factory Reset this weekend or later. But, I need to save my bookmark on my cellphone. Is there a better way than not be able to use export.

Asked by Margo prije 5 mjeseci

Last reply by Margo prije 5 mjeseci

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Firefox for android

Been two years or more since this was aked it seems.... How to get bookmarks to save and display (and bookmarks bar to show) in Android version (i.e. had there been updat… (pročitajte više)

Been two years or more since this was aked it seems.... How to get bookmarks to save and display (and bookmarks bar to show) in Android version (i.e. had there been updates such to make it work)?

Cheers Daniel

Asked by dross4 prije 11 mjeseci

Last reply by Paul prije 11 mjeseci

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Bookmarks from desktop Firefox won't sync to mobile firefox

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer… (pročitajte više)

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer show up on the mobile browser.

Asked by Charlie prije 10 mjeseci

Last reply by Paul prije 10 mjeseci