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  • Arhivirano

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (pročitajte više)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

How to download the .apk file in China?

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provid… (pročitajte više)

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provides the service for users in China to download the app directly.

How could we download it?

Asked by Mikachu prije 9 mjeseci

Answered by James prije 9 mjeseci

  • Riješeno
  • Arhivirano

How to change where downloaded items go?

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now… (pročitajte više)

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Asked by e.yvette058 prije 8 mjeseci

Answered by e.yvette058 prije 8 mjeseci

  • Arhivirano

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (pročitajte više)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 prije 10 mjeseci

Last reply by Paul prije 10 mjeseci

  • Riješeno
  • Arhivirano

How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (pročitajte više)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF prije 1 godina

Answered by Paul prije 1 godina

  • Arhivirano

How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (pročitajte više)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Asked by firefox.sync3 prije 1 godina

Last reply by Paul prije 1 godina

Firefox Android fail to install webapp at Redmi 12Note

WebappCinny Misskey Webapp there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinn… (pročitajte više)

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.


btw the notification in chrome of webapp is broken but firefox does the work, excellent~

Asked by dG94Cg prije 5 mjeseci

Last reply by Paul prije 5 mjeseci

  • Arhivirano

Fire Fox Browser support for an Amazon Fire 10HD Tablet

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox… (pročitajte više)

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox browser on my Amazon Fire HD10 Tablet?

thank you for any responses Stuart

Asked by Retired_techie prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Downloads

Hello there, The problem that i am getting is that when i am downloading a file from the browser , it only shows on the screen notification panel but not in the 'downlo… (pročitajte više)

Hello there,

The problem that i am getting is that when i am downloading a file from the browser , it only shows on the screen notification panel but not in the 'downloads' section of the browser. And when i pause the download, even after having downloaded more than 50 percent it would completely disappear and then i find no option to resume the download.. This is a major issue kindly help me sort it out.

Thanks !

Asked by sarshadaltaf prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

What happens to the app settings and the sign ins on websites if the Beta version of Firefox for Android is installed alongside the stable release version on an Android smartphone?

Hello, I already have the stable release of Firefox for Android installed on my Samsung Galaxy A50 smartphone. What exactly will happen if Firefox Beta for Android is ins… (pročitajte više)

Hello, I already have the stable release of Firefox for Android installed on my Samsung Galaxy A50 smartphone. What exactly will happen if Firefox Beta for Android is installed alongside the stable release of Firefox for Android? Will there be new app settings for the Beta version on the phone or are the stable release and the Beta app settings combined? I am signed into YouTube in the stable release Firefox for Android version. Once the Beta version is installed, do I have to sign out of the stable release version and sign into YouTube on the Beta version? The stable release version of Firefox for Android has unresolved issues, especially regarding YouTube, that the Beta version configurations may be able fix. Please let me know the answers to these questions and any other concerns I should know about before I install the Beta version of Firefox for Android alongside the stable release version. Thank you.

Asked by auth.b.mail prije 10 mjeseci

Last reply by Paul prije 10 mjeseci

  • Arhivirano

Do i need to add items in collections to bookmarks to sync between phones?

My account shows no bookmarks. On phone 1, I have several collections, no bookmarks. On phone 2 I have nothing. How do I get the links (from my collections) on phone 1 to… (pročitajte više)

My account shows no bookmarks. On phone 1, I have several collections, no bookmarks. On phone 2 I have nothing. How do I get the links (from my collections) on phone 1 to transfer to phone 2? When I sync nothing happens (I understand collections don't sync). I would expect all my links would sync as bookmarks. They don't.

What's the fix?

Do I need to click each phone 1 link, add to bookmarks, sync, then manually recreate collections on phone 2? Collections is a totally useless feature if you can't sync them (yeah, I read elsewhere that Firefox may add syncing in the future

Asked by pink prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Android apk download

Please provide an option to download an apk for firefox browser directly from your website. You claim to value privacy, yet the only "official" way to install the app is… (pročitajte više)

Please provide an option to download an apk for firefox browser directly from your website. You claim to value privacy, yet the only "official" way to install the app is through Google play, which I find at the very least simply ridiculous. It is already frustrating to use (and create!) technology in a world dominated by few corporations that ship "passable" software that is deemed acceptable. You have an opportunity to lessen that frustration. I do not wish to use Google Play. Neither am I able to use it without flashing my device. I do not wish to go through extra hoops to install a browser. I understand that you will have to provide multiple apk files for different architectures. An educated user will be able to work through it. An uneducated user may use Google Play or some other third party alternative that ripped the apk from Google Play. Please be reasonable in achieving your stated goals.

Asked by odv97ignis prije 1 godina

Last reply by Paul prije 1 godina