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"Mozilla Firefox Mobile Browser Crashing on Android: Seeking Troubleshooting Assistance"

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (pročitajte više)

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Asked by Wendlland Tabler prije 3 sedmica

Last reply by Paul prije 3 sedmica

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (pročitajte više)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 prije 2 sedmica

Last reply by Paul prije 1 sedmicu

Full-screen video problem

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (pročitajte više)

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

Asked by ple4551 prije 3 sedmica

Last reply by Kiki prije 2 sedmica

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (pročitajte više)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp prije 4 sedmica

Last reply by Paul prije 3 sedmica

can't use YouTube....... everything is too slow...???.?..

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must… (pročitajte više)

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Asked by Leon.Jaeggi prije 4 sedmica

Last reply by Paul prije 3 sedmica

"Troubleshooting Mozilla Firefox: How to Resolve Common Issues with Mozilla Support"

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (pročitajte više)

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Asked by Saimir Agolli prije 2 sedmica

Last reply by Joe Root prije 1 sedmicu

Reader Mode Not Available for Any Website

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a des… (pročitajte više)

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2

Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!

Asked by kenjiface prije 3 sedmica

Last reply by Paul prije 3 sedmica

Saved to home screen icons disappeared

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no w… (pročitajte više)

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Asked by Chris Mark prije 4 sedmica

Last reply by Paul prije 3 sedmica

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (pročitajte više)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga prije 5 mjeseci

Last reply by IMHASZ prije 5 mjeseci

google.com

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com … (pročitajte više)

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Asked by barrasmarcus prije 4 mjeseci

Last reply by Paul prije 4 mjeseci

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (pročitajte više)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi prije 5 mjeseci

Last reply by Skulljeep prije 5 mjeseci

Difficulty Installing Custom Add-On from File on Firefox Nightly Mobile

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file. I have followed the steps to enable the… (pročitajte više)

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Asked by almwork92 prije 3 mjeseci

Last reply by Paul prije 3 mjeseci

White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (pročitajte više)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH prije 4 mjeseci

Last reply by Paul prije 4 mjeseci

Dark mode yeah not really

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Fir… (pročitajte više)

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Firefox on my computer but on a tablet the darkening of web pages from the bright white is crucial. How can this be fixed?

Asked by Michael Marvin prije 5 mjeseci

Last reply by Rick prije 3 mjeseci