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  • Arhivirano

Updated but haven't received any of the new features

I updated my version of Firefox for Android today, but I haven't gotten any of the new features listed in the "What's New" page. Both my phone's settings and the Google P… (pročitajte više)

I updated my version of Firefox for Android today, but I haven't gotten any of the new features listed in the "What's New" page. Both my phone's settings and the Google Play Store state that I am up to date (version 111.1.1), but even the autofill for this support ticker guessed that I was on version 110, so I'm wondering if the app didn't actually update, somehow

Asked by sofastuffing prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

can't update firefox for chromeOS

I can't update to the latest version of Firefox for chromeOS. I have a Samsung Chromebook 3 with chromeOS 103.0.5060.132 (Official Build) (64-bit). Do you know what's goi… (pročitajte više)

I can't update to the latest version of Firefox for chromeOS. I have a Samsung Chromebook 3 with chromeOS 103.0.5060.132 (Official Build) (64-bit). Do you know what's going wrong?

Asked by Ryan prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

geo location (sat nav) not working in firefox

I'm using firefox (68.5) on an android phone. when i use google maps on any other browser google maps can access my location..but not with firefox.. yes i have tried all … (pročitajte više)

I'm using firefox (68.5) on an android phone. when i use google maps on any other browser google maps can access my location..but not with firefox.. yes i have tried all the google suggestions and checked the apps permissions they are all as should be. I have even tried about:config on firefox and checked the geo. Settings.. all enabled. Any suggestions

Asked by ds prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

Latest version of firefox

The Mozilla article says to go into about Firefox where you will be able to view which version of Firefox you are using. How do I know if this version is the latest versi… (pročitajte više)

The Mozilla article says to go into about Firefox where you will be able to view which version of Firefox you are using. How do I know if this version is the latest version?

The article says that the best way to update Firefox is to do it from Play store. It says to tap on the my apps link to see which apps need to be updated but there is no my apps Link in Play store.

How do I determine if I'm using the latest version of Firefox on android?

Asked by Franco prije 1 godina

Answered by Franco prije 1 godina

  • Arhivirano

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (pročitajte više)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (pročitajte više)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Asked by Franco prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (pročitajte više)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Asked by RHVF1 prije 1 godina

Answered by Paul prije 1 godina

  • Arhivirano

Firefox on Huawei devices that don't have google services

Greetings, I have a huawei phone that doesn't have google services on it, is it possible to install/ use firefox to its fullest extent the same way I'd use it on a phone… (pročitajte više)

Greetings, I have a huawei phone that doesn't have google services on it, is it possible to install/ use firefox to its fullest extent the same way I'd use it on a phone that has google services on it

Asked by mohamed.b.a.alsoufi prije 1 godina

Last reply by James prije 1 godina