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  • Arhivirano

Pop up when using Firefox

I’m getting the attached message multiple times when I access some sites. Some times this comes up when I’m just browsing to a logon splash screen but it only started wit… (pročitajte više)

I’m getting the attached message multiple times when I access some sites. Some times this comes up when I’m just browsing to a logon splash screen but it only started with the most recent update.

Asked by gareth.hudson prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox ios browsing issues

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues- When I try to click on the menu while the site is… (pročitajte više)

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues-

  • When I try to click on the menu while the site is scrolling, the app freezes and the menu sometimes opens after several seconds.
  • Refreshing the facebook page sometimes shows a login page even though I am logged in. If I just refresh the page without entry credentials, it takes me to the news feed. Happened for linkedin as well.

I’m using the latest version of the app and latest version of ios 16 Request you to please provide steps to resolve this (any settings change on phone or app)

Asked by Ramu prije 1 godina

Last reply by zoltan.kszabo prije 1 godina

  • Arhivirano

Crash on i0s14.1, older ipad

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installe… (pročitajte više)

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installed Firefox multiple times, rebooted ipad, can’t even access Troubleshoot mode bc it immediately crashes and closes Firefox. Please help.

Asked by crazyovercats prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Latest update push caused havoc

I believe I'm through with Firefox. That last 6 months of updates has caused much difficulty logging in to certain websites. I can't even load Fastmail. I'll be going to … (pročitajte više)

I believe I'm through with Firefox. That last 6 months of updates has caused much difficulty logging in to certain websites. I can't even load Fastmail. I'll be going to a different browser.

Asked by sgarp prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (pročitajte više)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber prije 1 godina

Answered by Paul prije 1 godina

  • Arhivirano

Firefox iOS passwords are coming up blank.

I used Firefox for iOS all the time on my previous iPhone. When I got a new one and downloaded it, I came across this issue. I am logged in to Firefox and all the sites I… (pročitajte više)

I used Firefox for iOS all the time on my previous iPhone. When I got a new one and downloaded it, I came across this issue. I am logged in to Firefox and all the sites I have passwords for are saved. It also asks me if I wish to save passwords. Neither of these function properly. All the passwords and usernames come up blank.

Asked by eric.shingletonsmith prije 1 godina

Last reply by Terry prije 1 godina

  • Arhivirano

bad request

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync… (pročitajte više)

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync bookmarks or any customization.

Asked by Evelyn prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox iPad app crashes when I open history

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works no… (pročitajte više)

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

Asked by helenamadsox prije 1 godina

Last reply by Damon prije 1 godina

  • Arhivirano

Firefox 108.1 crashes on launch

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts dow… (pročitajte više)

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts down. I have already uninstalled and reinstalled multiple times. Tried turning off sync still crashes. Any ideas would be appreciated

Asked by chipbzd1 prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox for iOS asking for fingerprint to access passwords instead of FaceID on phone without fingerpad *WHAT?*

I have an iPhone 12 mini which does FaceID and does not have a fingerprint touch pad. Firefox for iOS now is asking for fingerprint to access my passwords or my access… (pročitajte više)

I have an iPhone 12 mini which does FaceID and does not have a fingerprint touch pad.

Firefox for iOS now is asking for fingerprint to access my passwords or my access code--but this phone has not fingerprint option. How can I get it to acept faceID instead? Why does it not *KNOW* to ask for FaceID or offer that as an option?

This is new behavior since....maybe iOS16 update?

iPhone 12mini iOS 16.0.2 Firefox 106.1 (20911) Set to autoupdate on all of these

Asked by Foxfree99 prije 1 godina

Last reply by Foxfree99 prije 1 godina

  • Arhivirano

Bug: "The URL can't be shown - WebKitErrorDomain" using "Home" icon; Ffox IOS / Bug Correction New Error?

Image with error attached below. FFox 107.0 (21907) When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The UR… (pročitajte više)

Image with error attached below. FFox 107.0 (21907)

When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The URL can't be shown / WebKitErrorDomain".

I believe this is an evolution of the error I reported here: https://support.mozilla.org/en-US/questions/1397009 However, it looks like there's been a FFox update in the last day (If I recall the version number correctly from the last one) and the error has changed.

Reliably reproducing this: - Start FFOX - press a startup page icon to access a site OR enter a URL directly in the address line. Look at one or more pages. - press FFOX "Home" button/icon to get back to FFOX startup screen - error occurs - The URL line when the error occurs is ".enx%20la%20l".

Info: I reported a very similar error here: https://support.mozilla.org/en-US/questions/1397009 about a week ago. A few days ago it cured itself. Then today it started again but with a slightly different URL and a completely different error message. However, the oddball URL tells me the two are closely related.

Recap: - I've been using FFOX for years without issue on this phone. - Everything else including accessing web sites seems to be working normally. - There have been no related configuration changes on my part since the last error but it does look like FFox has updated. I don't know how to see the version number in the previous post so I'm not sure. - There have been no IOS updates on the phone in the last couple months (auto update is off)

The TLD/url (.enx) does not appear to be a valid TLD. It's either something FFox is using internally or perhaps IOS is supplying it (seems unlikely but possible). I do have the usual array of sites on my startup page as icons. None of the sites iconed on the startup page has been changed recently.

If I close the (al)l tabs and/or instead start a new one, I get the startup screen as expected. So there are apparently no network access issues. This is 100% reliable with no delays.

This definitely looks like a BUG to me or an internal issue. Is there a better way to report a bug?

Asked by MozzieBob prije 1 godina

Last reply by MozzieBob prije 1 godina

  • Arhivirano

OMG where are all my saved passwords?????

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my o… (pročitajte više)

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my old Firefox! I NEED my passwords

Asked by rozphil52 prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list … (pročitajte više)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe prije 1 godina

Answered by Roadkillcafe prije 1 godina