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Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (pročitajte više)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback prije 1 dan

Last reply by markwarner22 prije 13 sati

Multiple Firefox browser tabs running in background

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have clear… (pročitajte više)

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

Asked by mcbetsy prije 5 dana

Last reply by jscher2000 - Support Volunteer prije 5 dana

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (pročitajte više)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour prije 1 mjeseci

Last reply by MichaelKai prije 6 dana

Scroll Bar Width

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no dif… (pročitajte više)

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no difference.

Asked by lyradd prije 1 sedmicu

Last reply by Agent virtuel prije 1 sedmicu

I cannot figure out "Add Blockers"

I have an "Ad Blocker" problem for years. I read the instructions "Adblck Plus Instructions" I cannot find "Beneath “Block ads on”, click the large blue toggle next to… (pročitajte više)

I have an "Ad Blocker" problem for years. I read the instructions "Adblck Plus Instructions" I cannot find "Beneath “Block ads on”, click the large blue toggle next to “This website”, no matter what I do. What am I doing wrong?

Asked by sluggo1 prije 1 sedmicu

Last reply by markwarner22 prije 1 sedmicu

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (pročitajte više)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 prije 2 sedmica

Last reply by Mutaz Awad prije 2 sedmica

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (pročitajte više)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ prije 2 sedmica

Last reply by Mutaz Awad prije 2 sedmica

Opening the Firefox window

When I first open Firefox from the icon in my taskbar the opening window says the following: 'Unable to connect Firefox can’t establish a connection to the server at 0.0… (pročitajte više)

When I first open Firefox from the icon in my taskbar the opening window says the following:

'Unable to connect Firefox can’t establish a connection to the server at 0.0.0.4. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.'

However this is only the first window, after that I can open a new tab in the same window without any problems.

I have uninstalled and reinstalled Firefox without avail. Can anyone help please?

Asked by Glynn Bowser prije 2 sedmica

Last reply by Mutaz Awad prije 2 sedmica

Problem reading PDF documents

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save t… (pročitajte više)

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save the document, it is saved as a black (unreadable) document. I have had to switch to using another browser in order to be able to download/save a readable pdf document. How can I fix this issue?

Asked by Bobbi prije 2 sedmica

Last reply by Mutaz Awad prije 2 sedmica

Не открывет ярлык папки в Windows, воспринимает как файл

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как … (pročitajte više)

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как файл формата .lnk . Теперь чтобы зайти в ярлык нужно использовать контекстное меню. Кажется, это произошло после последнего обновления. Заметил, когда прикреплял вложение в почте. Проблема сохраняется в разных почтах - mail.ru, yandex.ru, gmail.com. Скрины во вложении Спасибо!

Asked by Владислав Евгеньевич prije 2 sedmica

Last reply by TyDraniu prije 2 sedmica

Passwords lost after update: recent ( 03-27-2025 ) , ' update ' ( screw-up )

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems th… (pročitajte više)

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

Asked by David Temple Sr prije 3 sedmica

Last reply by TechHorse prije 3 sedmica

Firefox blocked

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented… (pročitajte više)

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented Firefox from running. This morning it would not open at all, no matter using a shortcut button or activating the program directly from Menu. I tried re-installing, but a window opens saying, "Hmm. For some reason we could not install Firefox." I tried uninstalling Mozilla but the window opens to initiate the process but in 20 minutes less than 1% of the procedure bar is lit and blinking. Do you have any suggestions?

Asked by Henry Lister prije 3 sedmica

Last reply by markwarner22 prije 3 sedmica

can not use the recovery key

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it? … (pročitajte više)

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

Asked by Annette Kjærgaard Jensen prije 3 sedmica

Last reply by markwarner22 prije 3 sedmica

Images not showing in search results

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page tha… (pročitajte više)

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page that's completely empty. Behavior is not repeated with Edge or Chrome. Any suggestions? Thanks.

Asked by dinahlee prije 3 sedmica

Last reply by jonzn4SUSE prije 3 sedmica