Firefox Support Forum

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF setting?

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and then go down to Manage bookmarks and click on it. Then I see them on the page that has all the Import and Backup access on it. How do I get them to appear in the side panel as a list like they did on my old computer?

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.

Thanks you and please help!

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of Mozilla Firefoz

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

Hi, I‘m not sure if I selected the right topic for my question but I can‘t find an answer to my query anywhere, so here goes:

When I opened Firefox on my Mac today (all up-to-date), a pop-up request by Firefox (cf. attached picture) showed up: "Firefox needs to download the font "Weibei SC". "Weibei SC" is 17,4 MB." with the options "Skip" and "Download".

Puzzled by this odd request, I wanted to skip it, but anytime I clicked skip the window would pop up again. I never clicked on download and I actually closed and reopened the browser, without having it show up again. I even restarted my device and reopened Firefox but it didn‘t show up again.

Now, I want ro believe that there is nothing to worry about, that it was a software blunder of some sort and that maybe normally it just installs fonts in the background without me knowing. But for the sake of my own peace of mind, I‘d feel more comfortable if someone who knows the software better than I do, explain to me what this was or might have been, and hopefully that it was nothing harmful.

Thank you!

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wish to reset. Please solve the problem.

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version of the application "Firefox" with this version of OS X. You have OS X 10.11.6. The application requires OS X 10.12 or later." Unfortunately, from what I have read, I can't get that update that on my iMac (21.5inch, late 2009) OS X El Capitan Version 10.11.6. Is there any way to downgrade the Firefox install? I can't even see what previous version of Firefox I had before because I can't open the browser anymore. If anyone can help I would be super grateful. Thanks in advance!