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Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use paint instead of paint.net, it is ok. If i use edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask atlassin (confluence) and paint.net help as well.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

Hello,

For a few days I have had the following message for my outlook mailboxes "Login to server imap-mail.outlook.com failed."

I tried to change the password, I tried to remove the address and put it back but nothing to do the message is still there... Do you have a solution?

Of course I use the latest version of thunderbird!

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Since Thunderbird updated to 115.7.0 yesterday, I can see message headers for new emails, but not the message content. Messages received before the update appear normally. When I click on a new message in the inbox, it will say "loading message . . . " , but then it does not actually load the message, and the message pane is entirely blank. Not getting any error messages. What do I need to do to get it to actually load the message?

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue.

I have done the following troubleshooting steps:

• Hardware acceleration turned off/on
• cleared cookies/cache
• A few About:config fixes

Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing.

i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

Upon initial setup, Thunderbird says the ISP is recognized and auto-populates all the settings. Well of course these settings don't work and I'm unable to log in and receive some sort of message saying it didn't work. If I login using a browser via cellphone, I'm provided with the list of settings to use with email clients which is as follows:

Domain: @hot.rr.com SSL: On for SMTP and IMAP Protocol: IMAP Incoming Server: mail.twc.com Incoming Server Port: 993 Outgoing Server: mail.twc.com Outgoing Server Port: 587 Requires Authentication: Yes, or checked

Using these settings in manual configuration results in receiving the "Thunderbird Failed To Find the Settings For Your Email Account" message. The only difference between the settings that were auto-populated and the settings provided by logging in via web browser on a cellphone are the incoming/outgoing servers. Auto-population had them as mobile.charter.net, and they're listed as mail.twc.com by the email provider to use with email clients.

I'm trying to solve this problem for someone else and they happen to have the same email domain as me so I can fiddle with it without having to be at their computer with their passwords, etc. Presumably if I'm able to find the solution it will work for both of us. I don't normally use Thunderbird or any other email client, I just use web based email but they prefer to use a client. However, I'm doubtful that it will work considering the fact that settings provided by the email provider don't work.

Any input is appreciated.

Hello, I am running Ubuntu 22.04 (Firefox v 121.0) on a custom PC. Ryzen 5700G, 32GB Ram, 2TB Storage, and a Radeon RX 580 (just to give some insight into the system in case it is useful). I use multiple mozilla services and haven't had many issues up until now. Everytime I open Firefox it immediately it fires right up, the moment I try to open a tab, search, etc.. it begins to lag. It will then freeze the browser and my entire PC soon follows suit. I have had to hard reset the PC about 3 times now. I originally had the snap version installed and thought that installing the deb package would fix the issue. I completely uninstalled the snap version and turned off unattended installations in case the system tried to reinstall the snap. I then installed the deb package and fired it up again, only to have the same issue. I have ruled out a couple of things on my end. I entered Firefox Safe Mode and unchecked all of my extensions (the only ones I run are Ublock, Bitwarden, and Relay). I ran a mem test and have been monitoring Psensor to ensure the CPU wasn't overheating (both of these tests were fine). I also scanned my entire PC to ensure I did not have any viruses (clamscan reported no viruses). I have been running my PC for about an hour now without starting Firefox and using Chrome, and I have had no issues with freezing or anything similar to what happened with Firefox. Not sure where to go from here. I love using Firefox and would love to get back to surfing as soon as possible! Any tips/help would be greatly appreciated! PS I could not find any logs about the session. I looked in ~/.mozilla/firefox/Crash Reports/events and couldn't find anything. If there is another place they are stored let me know and I would be happy to send them. I just don't want to open Firefox until I feel it is safe for my PC.

I forgot to add: I disabled hardware acceleration as well, did not fix the issue.

This is probably a mess of my own making, having been lazy about back ups. My laptop threw a critical error at me just before Christmas and I could only fix it by doing a reset and reload of Windows 10. (I think it may have been a partial HDD corruption) I selected the option to retain personal data files etc, but the reload wiped almost all my installed programs, including Thunderbird. Documents, etc folders have all survived. I re-installed the latest Thunderbird and it is working fine. However, I appear to have lost my Local Folders (as well as my address book) Not a life-or-death matter, but I would prefer to recover them, if possible. I have an "..@tiscali.co.uk" (TalkTalk) email account, with IMAP settings on the incoming mail and SMTPS on "sent" items. I can see all incoming emails that are still on the server, but the "sent" items folder is empty. All local folders and contents are gone. I have read up on the Thunderbird Profile and understand that it is separate from the program folder. I have used the "Help>Troubleshooting>..." feature to find that my current profile is "zqx......default-release". Using file search, it also indicates that there is another profile file, "k32....j5.default", in the same area. Both have creation dates corresponding to the reload time. I cannot find anything similar in the "Windows.old" folder that was created at the time of the reload. Is it possible that the folder contents are still in the HDD and it is just the file address that is lost? Thanks. Neil