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Thunderbird recently updated to ver. 115.6.0, after that it seemes that my configuration got lost: I cannot get contact to my mail at the provider. My settings are as stated by the provided as a pop3 account with the right settings. Worst of all is that my files used under the former version have gone lost, too. Is there any way to return to the former version of Thunderbird or is there another way to find my files? Regards Jens Madsen

I had made a complete Timemachine backup, and migrated to a new mackbook Pro I do see my profile ( jgt4oy0r.default - 18GB) in ~/Library/thundebird When I launch Thunderbird, it seems it is pushing me to Account Setup.

Any clue?

Over the last several months I struggled to get Thunderbird to allow me to set up email accounts for POP3 mail handling. For now, I have the accounts added using IMAP mail handling; however, in trying to fix the problem I removed and reinstalled Thunderbird a number of times. As a result, I seem to have lost all my contacts. To be more precise, there are no entries when I click on Address Book.

I have a dim recollection of having read that TB saves multiple Profiles and that Profiles contain many things including downloaded email and address books. I hope that is the case and that there might exist an older version of a Profile that contains my address book. If that is true, I need help finding the older Profiles, determining if they contain my address book, and recovering the address book without disturbing my current TB install.

Can anyone confirm or deny my supposition? If confirmed, can anyone tell me how to go about recovering my address book? I'm running TB v.115.7.0 on Windows 10. I believe I'm up to date on both.

TIA

On new device I downloaded Thunderbird from MS Store and I tried to copy my old profile, however despite successful copying to AppData\Local and AppData\Roaming, Thunderbird doesn't see the profile. I created a new profile to try renaming and replacing the files, but I noticed that folder for the new profile didn't appear in AppData locations. I tried to open them via 'about:profiles' and I received an error, I also tried to rename my old profile to new name I found there - but nothing helped. As my last attempt I tried to import files via Import Tool, but after choosing the correct folder, Thunderbird shows an error (more details are supposed to be in error console which I have no access to, as the files don't exist physically in AppData location). Export also failed as the file size exceeds 2 GB.

Is it somehow possible to successfully copy the profile to the version from MS Store? I'm sure that downloading installation file from Mozilla site would help, as I've been copying profiles many times before this way, but here I need to use MS Store as a single point of installations.

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Hello Dear People,

I have been using Thunderbird to great satisfaction. When my computer of 10 1/2 years died, I started to use old laptop of my son who made me the second user. I d/l Thunderbird on my account and it all went well till a few days ago. No Thunderbird. I d/l again, profile not found/inaccessible. I did see advice here from last year, looking for the profile under Users, app data, roaming etc. but to no avail. There is no profile.

How to solve this problem? Also after d/l the set-up, the thumbnail looks strange, like half of the image as shown in the picture. I tried d/l a few times, same result. I was very content with the program. I want Thunderbird back!

Thank you for your advice! Dorith

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

Does anyone have the installer for 3.6.28 version of Mac Firefox

This has been a headache. Cox has had us migrate our accounts to yahoo. I have been able to do most of my emails, but my husband had yahoo tech help him and one of his emails will not download to the thunderbird account. The tech did a pop.mail.yahoo with this one but created new imap accounts with the other two. I tried to create a new account but it says Incoming server aleady exists. So I deleted the account, shut down Thunderbird and brought it up and tried again. I got the same message.

I am new extremely tech savvy but know a little more than my husband. If someone could please help walk me through this, I would appreciate it. Thank you.

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Hello, I need to backup my Thunderbird instance on computer A to another computer B on the local LAN. Probably by installing Thunderbird on computer B and copying from A to B the Thunderbird message store, including all folders, messages and attachments. How is that done? Thank you.

Just trying to upload my email account. It has only partially completed the upload. Files are missing and alterations I made to my actual email account are not showing. Tried taking it off and reloading but has exactly the same errors!

To all a happy holiday season. It's time for another rousing rendition of an oldie, but goody! "Unable to login in at server. Probably wrong configuration,username or password."! Windows 11 version. So I utilize 3 different gmail account addresses. Accounts 1 & 2 loaded up fine. Account 3 has the exact display name, gmail address, and YES, the correct password. I have checked this on gmail from my windows 11 laptop, and my android email app which used Firefox as the browser to get to Google. Soooo...I know, right, it's been posted and somewhat answered here a zillion times. However it's never straightforward on whether its a corrected reply. NOTHING, and I mean, I've looked in every nook and cranny, uninstalled Tbird, reloaded. Cleared everything, cache, registry, tickets to see Taylor S. Nothing works. Yes, I checked for upgrades. Rebooted. Stepped away from computer, watched Seahawks win win win. Came back to computer. Still...nothing magically changed (you know that sometimes airing-it-out does work). Can anyone help here? Thanks Happy happy!

HI Antone I have spent about two weeks on Google etc trying to export my Thunderbird address book to my Galaxy S20 5G. I just have failed miserably. I guess it's because I am 79 and tech has beaten me. Can anybody p[lease help. Cheers Alan Jones

I bought my wife a new computer a while ago and have followed every solution I can find to trans fer the profile from her Windows 10 computer to her Windows 11. One problem is that Windows 11 repeatedly created two profiles xxxxxxxx.default and xxxxxxxx.default-release. I have made sure both computers are using Version 115.7.0. The file is much larger than 2Gb which articles suggest doing a backup. Copying the profile from Windows 10 or making a zipped backup is no problem, however, if I import or paste into either profile, nothing happens it does not let me. Once it did spend hours copying the Profile file only to say at the end this cannot be done . I should have copied the whole message. I do not use the Microsoft Cloud, is there a foolproof way of doing this and why does it create two profiles. Is it like Ubuntu where I need to be root?

I need to download & install TB ver 31.8.0 to a newly installed system running ubuntu 22.04.

My earler installation of TB 31.8.0 on my other computer has critical information on it, running under ubuntu 14.04. It's so old that i cannot access the internet on it.

So I'm hoping to install TB 31.8.0 on this new computer, copy my TB profile from my old computer to this new computer, then do the necessary updates to this newly installed version of TB 31.8.0 to bring it up to TB vers 115

Thanks in advance!

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.