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Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (pročitajte više)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 prije 2 sedmica

Last reply by gvgr4139 prije 1 dan

Video controls missing on homepage thumbnails

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now miss… (pročitajte više)

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now missing on homepage thumbnails. Is there a way to get preview and controls back ?

I cleared the cache and cookies...no effect. Problem does not exist with Edge browser.

Using Windows 10 / Firefox browser 125.0.3 (64-bit)

Asked by dee_veloper prije 1 dan

Last reply by dee_veloper prije 1 dan

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (pročitajte više)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion prije 1 sedmicu

Last reply by AshenLion prije 5 dana

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (pročitajte više)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Asked by potatokth prije 4 dana

Last reply by potatokth prije 3 dana

setting up Firefox on reset computer

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my … (pročitajte više)

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Asked by Bobg prije 1 sedmicu

Last reply by Bobg prije 6 dana

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (pročitajte više)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie prije 1 dan

Last reply by Katerpie prije 1 sat

Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (pročitajte više)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 prije 1 sedmicu

Last reply by vinesjay16 prije 5 dana

The startup page requires me to log in. I use my Gmail but the password is incorrect. The password is not incorrect

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password c… (pročitajte više)

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

Asked by Stephen Hobbs prije 5 dana

is my old, even deleted cache/cookies/data/bookmars in the data reporting folder?

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular … (pročitajte više)

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular cache/cookies/data/bookmark folders

Asked by 7843256 prije 5 dana

youtube thumbnails are blank

For the past couple of days the thumbnails on the youtube website has turned blank. I have done some googling and have tried uninstalling extensions and restarting, I ha… (pročitajte više)

For the past couple of days the thumbnails on the youtube website has turned blank.

I have done some googling and have tried uninstalling extensions and restarting, I have cleared Cache/cookies and I've reinstalled the app alltogether. Nothing has so far has helped.

Any ideas?

Asked by Torsteinskurve prije 4 dana

Samsung Internet keeps becoming the default browser

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some a… (pročitajte više)

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Asked by Mike J prije 4 dana

Credit card autofill stopped working.

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the… (pročitajte više)

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

Asked by michael.sez prije 4 dana

Firefox Battery Drain in Background on Android 14

I have been living a battery drain issue in background. When i do not force stop firefox manually, it just continues to drain some percentage of my battery while my whole… (pročitajte više)

I have been living a battery drain issue in background. When i do not force stop firefox manually, it just continues to drain some percentage of my battery while my whole usage. Like 10% to 30%. It's worse when i turn my phone off and sleep. Firefox drains all of my battery while i sleep.

Asked by DavutHaxor prije 2 dana

Weird scrolling glitches

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They a… (pročitajte više)

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Asked by Zohaib Ahmed prije 2 dana

firefox webpage ie very slow changing to other wepages & gettin worse & slide bar dont go to the top when changing pages

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages g… (pročitajte više)

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages getting worse please fix it

Asked by raledj prije 2 dana

Suspected Scam 'your account has been hacked'

I've got notifications informing me with various sentences. That my account has been hacked, Scammers have your passwords, your card details have been stolen. These messa… (pročitajte više)

I've got notifications informing me with various sentences. That my account has been hacked, Scammers have your passwords, your card details have been stolen. These messages are only in Notifications not one email received. I feel they are scams. Anyone else had this. All my accounts are locked down so I'm not alarmed. And all is fine. Anyone out there that can offer their experience? Thanks

Asked by flissa3 prije 1 dan