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I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json and key4.db files from the "Old Firefox Data" folder, I was only able to recover 8 of my 50+ passwords. I can’t even manually change my passwords one-by-one because I don’t even remember all of my accounts, let alone my passwords.

Please help me.

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

I have updated Thunderbird to the latest version and created an exception to accept cookies from Google by entering https://accounts.google.com in the appropriate field.

However, upon restarting Thunderbird I still get the message "Login to server imap.googlemail.com with username monikawalteris@gmail.com failed."

Please tell me what else I need to do. I love Thunderbird and would hate to use Outlook or, worse, have to open a browser each time I want to check/write emails.

Hi,

is it correct that Thunderbird has marked as Linux in Gmail authorized devices?

And is it correct that now Thunderbird shows a window where I have to insert my gmail credentials in order to add/use the account?

Thank you very much.

Paolo

I can't use Gmail in Thunderbird. I get the error "Login to server imap.googlemail.com with username failed" Gmail works on other devices, but not on my PC windows/10. I have set up a POP3 account with the same name and it works in Thunderbird, but my imap account will not accept my password. Keeps asking for new password. What can I do??

Hello,

I was asked to sign in and when I used my password I got the following message:

Sending of password for user [edited] @athleticstrengthtraining.com did not succeed. Mail server pop.secureserver.net responded: Authentication failed.

I have tried to log in several times and continue to get this message. So I have not received my emails in a few weeks.

Hello All,

After a recent Firefox upgrade to 100/101 my browser at work and at home no longer saves my login credentials/cache for Gmail, Facebook etc.. This forces me to login to Gmail with password and username every time which I'm not a fan of. I have security set at standard in Firefox and I didn't change any of my settings that I recall. I'm using Windows 10 PCs and I'm also using Firefox Sync.

Can anyone point me in the right direction to resolve this?

Any help is appreciated. Thanks.

I am new to firefox mobile browser. I am not sure how much web security will provide by this app. I am using MS Edge browser in computer and Google Chrome in mobile but I never found any virus or any security issues till now . Thank you.

Hi dear managers, In Firefox 101.0 i want to clear Saved Passwords from History Menu > Clear Recent History! But in new version of FF it is not there. Is there a way to clear Saved Passwords from that menu instead of Saved Logins... In Settings of FF separately?

Thanks for future advance

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

I recently switched from Chrome to Firefox as the default browser on my Android phone. When I used Chrome, I received emails from advocacy groups asking me to petition my government representatives to take action on specific issues. If I agree, I am directed to a web page where a form is already filled out with my personal information because it remembers that I have taken action on some issue in the past. Obviously, my time is saved by not having to fill out the form each time. However, with Firefox some of these forms are not filled out, and when I tap on different fields, no drop-down menu appears with past entries. I’ve gone to Firefox’s Settings and see that “Autofill in Firefox” is on by default, so I don't know what else to do. This problem occurs on some web pages, not all. Please advise. Thank you.

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?