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I have Thunderbird 68.12.1 on two PCs and when I open Thundberbird on each, it repeatedly asks me for passwords for all 6 of my IMAP email accounts, even though the passwords are correct. None of the email accounts will log in, so I cant send or receive emails on either of my PC's. It just started doing this this morning, and is happening on both PCs. I have been using the same version Thunderbird to access these accounts for many years without a problem before today.

The error message I am getting is: "Login to server imap.dotster.com with username xxxx@xxxx.com failed" with 3 options "Retry" "Enter New Password" or "Cancel"

I can access the same IMAP email accounts using the same passwords using Aquamail on my Galaxy Phone without a problem. So I know the issue is with Thunderbird logging into the email server, and not the passwords or email server.

Help would be greatly appreciated as I use my PCs to send receive emails more than my phone.

When you start typing a name or email address TB throws up a list of options matching the letters you have typed. For example, I start typing nancy and I get all the nancy's in my address book. See jpg. The nancy I usually want is listed 2nd, Garcia. I almost never write to Wojcik, but she is first and it does not make sense. By any alpha or numeric order I can think of using her name or address, she should follow Garcia. What determines the order in which they are presented and can I change that order?

I do realize that if I think to start typing the last name in the address box than I will get a list in which Nancy Garcia comes up first. But I have everything ordered by first name and usually am thinking of that.

This is not a big issue, but just wondering.

Thank you.

For the release version of TB 115.0

The quickfilter is broken is a particular manner:

   some characters can be entered in the quickfilter-box.
   other characters (i.e. 'r', 'o'  the reply-shortcut key?) fail to be inserted/loses focus, and instead the reply- or open-message-action is initiated for the selected message.

I have not tested this extensively, but the issue shows up on my Win10 32-bit system

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to contact Thunderbird. I got a notice things were solved and this morning both the pop.gmail.com (downloading posts with Thunderbird) and the smtp.gmail.com (sending posts with Thunderbird) were fast as usual - few seconds. I sent about 35 posts and only the first took two second. This evening the sending posts from my Thunder bird (of the desktop computers - 10 posts during an hour) take about two minutes. Sending from the smartphone take a second.

Dr. Ilan Shalif (86) [removed email from public]

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

After reinstalling Thunderbird while trying to get OAuth2 working my saved messages since 2021 were missing. Plenty of directories with those old messsages. Found one with MBOX files with more recent dates and moved those to my new installation. That worked but they did not include all the subdirectories of the MBOX file folders.

Any likely place to find them?

(I've looked at old support threads here but can't find this particular solution even in the one labeled missing subfolders.)

Thanks.

Hi! Love Thunderbird to bits, and the new updated interface is sooooooooo nice! Thank you ALL!

But I can not seem to find a way to go to the Start Page, other than restarting Thunderbird.

The Go Menu mentioned in the article below is not there anymore. And I can not find a Home button when customizing the toolbars.

https://support.mozilla.org/en-US/kb/how-disable-or-change-thunderbird-start-page

Is this a me problem, or something that will be added as we go along?

I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?

Hi ,

Ver 115.00

I can t find the way for a shortcut "pick up" mail just for one account... There is "pick up all accounts" but not a specific one...

thanks

Pierre

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It should go away, not appear, be hidden.

What would you do if I formatted the message since the account setting is "always plain text?" Unknown.

Also, an entire toolbar line is devoted to presenting "Variables" and "Other" dropdowns. Just two buttons, both of which I will not use in my lifetime.

Removing these spurious items will make the UI more legible, less distracting, professional.

Thanks for the great products. Been using since v 1.0, along side Mosaic, Netscape, and FF.

Hi, I run TB on 2 machines. On one (running Win10) Supernova downloaded automatically, odd as I thought you had to opt in to get it. (The other running Win11 is still on v102). No problem as it looks good. (I'll make any suggestions separately.) But I'm concerned about migration as I have a lot of messages, both archived and in live folders. Judging by some forum responses version 102 should still be lurking in the background. Is that right? And if so what's the migration plan once Supernova is out of beta? And as I was about to move storage location from C: to D: for space issues, is it best to hold off until Supernova is fully live?

I have been struggling with this for months. I really like Thunderbird but I have tried everything. Receiving emails works fine, it is just the SMTP that hangs. I will have to abandon this and go to outlook if I cant resolve. It Does eventually go but it takes a couple tries. The examples given, I resent and it was fine.

Running: Time of this report: 11/2/2023, 07:29:33

• Machine name: DMF1
• Machine Id: {B975F495-EF2D-485D-BE61-50AC33ADAE65}
• Operating System: Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
• Language: English (Regional Setting: English)
• System Manufacturer: Dell Inc.
• System Model: Inspiron 3580
• BIOS: 1.25.0 (type: UEFI)
• Processor: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz (4 CPUs), ~2.3GHz
• Memory: 16384MB RAM
• Available OS Memory: 16258MB RAM
• Page File: 10308MB used, 8381MB available
• Windows Dir: C:\Windows (Windows 11)
• DirectzX Version: DirectX 12
• DX Setup Parameters: Not found
• User DPI Setting: 120 DPI (125 percent)
• System DPI Setting: 96 DPI (100 percent)
• DWM DPI Scaling: Disabled
• Miracast: Available, with HDCP
• Microsoft Graphics Hybrid: Not Supported
• DirectX Database Version: 1.4.7

I have avast! AV (All Exceptions For Program and Ports) EMAIL Server Office365

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office365 subscription.

Both receive mail fine. Neither would send mail. Investigating further I found that Thunderbird never got a firewall exception. I added the exception and now the Google account sends and receives fine. Outlook will still not send.

I've removed and re-added the Outlook account a couple of times now. No joy. I have found a lot of conflicting information on SMTP server settings but currently have the queried (auto configured) smtp.office365.com server on port 587 with my account credentials for login, connection security of 'STARTTLS' and authentication method of 'normal password'.

I've tried a couple of other email clients and they work out of the box. Any help would be appreciated.

-T

I can receive email with TB, using v.102.13.0 (32 bit). I cannot send from TB as I get an "unable to login to charter.net" error every time. Doesn't matter if I try to send a message to myself or someone else.

I can go to the charter website and send emails from there and I can then receive any test message I send to myself on TB. Annoying, to say the least. I haven't changed anything in ages, though TB updates itself automatically by default.

Webroot SecureAnywhere CE 23.3 Malwarebytes Premium 4.5.33

Is anyone else having problems with Charter/Spectrum? I've rebooted the computer and the modem to no effect. I didn't bother rebooting the router. Charter tech services says since I am able to send and receive on their website, the issue lies with TB.